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Top Customer Success Jobs in Greensboro, NC

23 Days AgoSaved
Remote
Greensboro, NC
Mid level
Mid level
Artificial Intelligence • Software • Cybersecurity
As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.
Top Skills: EdrGoogle SecopsSIEMSoar
23 Days AgoSaved
Remote
Greensboro, NC
Mid level
Mid level
Automotive
As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.
Top Skills: B2B SaasShop Management System
23 Days AgoSaved
Remote
Greensboro, NC
Mid level
Mid level
Automotive
As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.
Top Skills: CRMCustomer Success PlatformsMarketing Automation
23 Days AgoSaved
Remote
Greensboro, NC
Senior level
Senior level
Blockchain
As Head of Private Sector Deployment Strategy at TRM Labs, you will lead a team to enable successful deployments, deepen customer adoption, and drive long-term success for financial sector clients, focusing on risk management and compliance integration.
Reposted 23 Days AgoSaved
Remote
Greensboro, NC
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Hardware • Internet of Things • Analytics
The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.
Reposted 23 Days AgoSaved
Remote
Greensboro, NC
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you will lead post-sales for enterprise customers, guiding them through implementation and product adoption while fostering relationships for renewals and expansions.
Top Skills: SaaSVanta Trust Management Platform
Reposted 23 Days AgoSaved
Remote
Greensboro, NC
130K-150K Annually
Mid level
130K-150K Annually
Mid level
Cloud • Information Technology
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills: BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
Reposted 23 Days AgoSaved
Greensboro, NC
70K-90K Annually
Junior
70K-90K Annually
Junior
Software
As the Customer Success Onboarding Manager, you'll manage the onboarding process, deliver training, and ensure customer satisfaction while collaborating with internal teams.
Top Skills: SaaSSoftware Solutions
24 Days AgoSaved
Remote
Greensboro, NC
Senior level
Senior level
Digital Media
The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.
Top Skills: ClayEverafterGoogle SuiteGongHubspotIntercomLookerMetabaseSalesforceStatisfyVidyardZendesk
24 Days AgoSaved
Remote
Greensboro, NC
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills: MartechSaaS
24 Days AgoSaved
Remote
Greensboro, NC
60K-70K Annually
Senior level
60K-70K Annually
Senior level
HR Tech • Logistics • Software
Manage large mid-market accounts, ensuring retention and growth. Drive adoption, reduce churn, and collaborate with teams to enhance customer experience.
Top Skills: PlanhatSaaS
24 Days AgoSaved
Remote
Greensboro, NC
85K-100K Annually
Senior level
85K-100K Annually
Senior level
HR Tech • Logistics • Software
The Senior Manager will lead a Customer Success team, focusing on retention, expansion, and net revenue retention, while collaborating cross-functionally.
Top Skills: PlanhatSaaS
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24 Days AgoSaved
Remote
Greensboro, NC
88K-114K Annually
Senior level
88K-114K Annually
Senior level
Cloud • Social Impact • Software
The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.
Top Skills: Blackbaud LuminateBlackbaud Raiser'S Edge NxtGainsightSalesforce
24 Days AgoSaved
Remote
Greensboro, NC
110K-132K Annually
Mid level
110K-132K Annually
Mid level
Design
As a Customer Success Manager, you'll onboard clients, develop relationships, optimize touch points, support renewals, and identify expansion opportunities within your portfolio.
24 Days AgoSaved
Remote
Greensboro, NC
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Machine Learning • Natural Language Processing
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills: Machine LearningNatural Language Processing
24 Days AgoSaved
Remote
Greensboro, NC
Junior
Junior
Software
The Customer Success Specialist at Tekambi will onboard clients, provide support, manage relationships, analyze data, and promote customer success with the platform.
Top Skills: APIsExcelMS OfficeMySQLPHPZoho Crm
24 Days AgoSaved
Remote
Greensboro, NC
135K-183K Annually
Senior level
135K-183K Annually
Senior level
Artificial Intelligence • Machine Learning • Sales • Software
As a Customer Success Manager, you'll advise enterprise clients, manage a $5M+ portfolio, and drive client growth through strategic planning and stakeholder engagement.
Top Skills: Ai-Driven Sales ToolsData AnalyticsSalesforce
24 Days AgoSaved
Remote
Greensboro, NC
Junior
Junior
Fintech • Software • Financial Services
The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.
Top Skills: AnalyticsQuality Control
Reposted 24 Days AgoSaved
Remote
Greensboro, NC
Senior level
Senior level
Software
The Senior Customer Success Manager at Mixmax will drive adoption and retention of the platform for key customers, acting as a strategic advisor and managing relationships to help teams improve productivity and achieve their business outcomes.
Top Skills: GainsightHubspotSalesforceVitally
24 Days AgoSaved
Remote
Greensboro, NC
Mid level
Mid level
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
24 Days AgoSaved
Greensboro, NC
166K-308K Annually
Senior level
166K-308K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Director of Customer Success leads CSMs in managing customer portfolios, driving growth, and ensuring customer satisfaction through strategic oversight and collaboration with internal teams.
Top Skills: ExcelGainsightPowerPointSalesforceWord
Reposted 24 Days AgoSaved
In-Office or Remote
Greensboro, NC
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills: SaaS
Reposted 24 Days AgoSaved
Remote
Greensboro, NC
Senior level
Senior level
Payments • Software
The Senior Customer Success Manager will ensure customer satisfaction, manage post-sales activities, build relationships, and promote product adoption while supporting strategic customer goals.
Top Skills: ExcelMs Powerpoint
Reposted 24 Days AgoSaved
Remote
Greensboro, NC
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager ensures client satisfaction by supporting their operational and billing needs post-software onboarding, identifying growth opportunities, and driving long-term account health.
Top Skills: Emr PlatformsGoogle WorkspaceExcelSaas SystemsWorkflow Tools
Reposted 24 Days AgoSaved
Remote
Greensboro, NC
Senior level
Senior level
Blockchain
Lead customer success initiatives, improve processes, manage complex client relationships, and enhance client satisfaction and retention in a high-growth environment.
Top Skills: Employee BenefitsPayrollSaaS
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