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Lead a technical support team providing expert services to Taboola's customers, troubleshoot complex issues related to Taboola Advertiser Platform, collaborate with internal teams, and ensure customer satisfaction goals are met.

Tier 2 Technical Support Engineer at Taboola responsible for troubleshooting complex issues for advertisers, collaborating with internal teams, and providing top-notch service. Requires technical skills in SQL, API, Kusto, Grafana, Big Query, Kibana, and strong analytical, problem-solving, communication, and organizational skills.

Taboola is seeking a dedicated Training and Knowledge Specialist to optimize ad quality review processes, create training programs, analyze knowledge management effectiveness, and maintain policy content for content moderation teams. Responsibilities include designing training processes and curriculum, evaluating knowledge assimilation, and improving content moderation consistency. The ideal candidate has experience in designing training programs, proficiency with CMS and LMS, strong communication skills, project management experience, and the ability to learn about the ad tech industry.