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As a Technical Support Team Lead at Taboola, you'll mentor and lead a high-performing support team, ensure customer satisfaction by meeting SLAs, analyze performance metrics, and drive innovations. You'll collaborate across teams to enhance product capabilities and provide technical guidance for critical issue resolution.
The Training and Knowledge Expert will design and implement training programs for content moderators, manage policy articles, and ensure knowledge accuracy. Responsibilities include evaluating training effectiveness, creating user guides, and improving content moderation processes through data analysis and innovative knowledge transfer strategies.
As a Fraud Expert at Taboola, you will develop and implement fraud detection methodologies to protect publishers. Your role includes analyzing data, investigating suspicious activities, collaborating with teams, and optimizing fraud prevention strategies to maintain advertiser trust and advertising service quality.
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