Top Entry Level Operations Jobs in Baltimore, MD

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Provides operational and logistical support for JCC programs, community initiatives, and events. Responsibilities include scheduling, room setup, supplies, vendor coordination, staffing, communications, attendance tracking, post-event reporting, budget tracking, purchasing, reimbursements, documentation, and on-site event support. The role requires strong organization, multitasking, communication, data-system proficiency, and occasional evening or weekend availability.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Directs securities settlement operations for Americas equity and fixed-income markets. Oversees settlement exceptions, breaks, fails, risks, controls, process improvements, and regulatory requirements. Leads onshore and offshore teams, coaches employees, coordinates with internal stakeholders and counterparties, and communicates risk themes to senior management. The role requires securities settlement knowledge, leadership, analytical skills, risk awareness, strong communication, and proficiency in Microsoft Office.

Coordinates administrative operations for an NIH research office, including personnel, travel, procurement, budget, meetings, records, calendars, databases, spreadsheets, and reporting. Supports onboarding and credentialing, maintains tracking systems, processes supplies and equipment requests, prepares documents and presentations, monitors deadlines and expenditures, and advises staff on policies, procedures, technology, and government administrative requirements.

Coordinates customer operations for clinical trial devices, including sales order creation, export documentation, printed material ordering, client communications, and shipment delay management. Supports Client Services, configuration teams, external providers, and project meetings while maintaining accurate data entry, organized workflows, and continuous process improvement.

Leads regional operations supporting sales operations, marketing, and vendor management teams. Responsibilities include managing employees, developing annual roadmaps, supporting regional strategy, improving business processes, coordinating with corporate teams, tracking regional metrics, managing vendor relationships, and serving as the escalation point for operational issues. The role requires strong leadership, communication, judgment, organization, and follow-through, with up to 10% travel.

Handles inbound and outbound calls, emails, case intake, triage, and customer or stakeholder inquiries for global medical and security assistance services. Opens, manages, documents, and closes cases; coordinates with medical, security, claims, and other teams; manages billing and travel assistance queries; prepares reports; follows client procedures and service-level agreements; and reports information security concerns. The role requires empathy, professionalism, multitasking, and rotating hybrid shifts.

Supports lender and financial platform partnerships through onboarding, launch coordination, reporting, invoices, payments, contracts, compliance, vendor diligence, issue triage, and pipeline tracking. Works cross-functionally with Partnerships, Finance, Product, BI, Compliance, and Legal while maintaining partner records and ensuring open tasks are resolved. This entry-level role requires strong attention to detail, spreadsheet skills, communication, judgment, and organization.

Perform daily and advanced curation of written and audio digital content, maintain metadata quality, report bugs, manage escalations, and uphold platform integrity. The role includes prioritizing tasks, balancing distributed-team workloads, creating SOPs and training materials, improving workflows, and meeting client quality standards. Candidates must be bilingual in Portuguese and English, detail-oriented, technologically adaptable, proficient with Microsoft Office, and able to work securely from home with potentially sensitive content.

Coordinate litigation support operations by triaging and routing tickets, managing client and vendor communications, monitoring job milestones, maintaining accurate case records, resolving issues, and escalating time-sensitive requests. The role supports high-volume, deadline-driven workflows, uses legal eFiling and case-management platforms, and contributes to knowledge-base and administrative projects. Candidates should understand common legal documents and demonstrate strong organization, precision, and client-service skills.

Supports daily healthcare marketplace operations by accurately executing documented workflows, coordinating patient logistics, improving processes, testing internal and patient-facing tools, and maintaining clean operational data. Collaborates with Care, Technology, Analytics, Provider Operations, Finance, and other teams to resolve issues, streamline the patient journey, and improve internal systems. Requires attention to detail, discretion with confidential information, adherence to HIPAA, adaptability, and strong prioritization in a fast-paced remote environment.

Oversee daily business operations, improve workflows and SOPs, coordinate cross-functional teams, monitor KPIs, manage vendors and operational resources, support onboarding, maintain records, and lead continuous improvement initiatives. The role requires strong organizational, analytical, communication, leadership, and problem-solving skills in a remote work environment.

Lead home health revenue operations teams responsible for orders management, pre-bill audits, held-claim resolution, medical records, and contract therapy workflows. Manage team performance, quality controls, SOPs, escalations, and billing readiness. Monitor operational dashboards and work queues to identify bottlenecks, improve processes, and reduce unbilled revenue. Partner with clinical, billing, product, engineering, and R&D teams to implement workflow improvements and automation.

Manages service delivery and fulfillment operations, master scheduling, fleet maintenance, purchasing, budgets, staffing, safety, quality assurance, and client coordination. Oversees field supervisors, production managers, fleet personnel, and operational systems while supporting sales and project teams. Maintains service standards, approves payroll and expenses, manages post-sale quality programs, supports recruiting and employee development, and ensures compliance with company policies, safety requirements, and professional image standards.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Build and manage the go-to-market operating foundation, including funnel stages, lead routing, CRM strategy, revenue technology, account-based marketing support, attribution, pipeline reporting, forecasting, and leadership reporting. The role partners across Marketing, Business Development, Operations, and Finance to improve commercial data quality and connect deals through contracting and revenue.

Leads HomeBase’s fiduciary services and operational infrastructure, overseeing trust administration, team development, vendor management, invoicing, banking, reporting, controls, and client operations. Partners with attorneys, accountants, advisors, and banking teams to ensure accurate, compliant service delivery. Designs scalable workflows, drives process improvements, manages performance through EOS scorecards and KPIs, supports technology adoption, and expands fiduciary service capabilities.

Manage prediction-market operations, including market creation, configuration, launches, settlements, member support, real-time surveillance, KPI reporting, and issue escalation. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to maintain compliant, liquid, and smoothly functioning markets. The role requires shift flexibility for surveillance coverage and may require obtaining a state gaming license.

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Analyzes operational data and business processes to identify inefficiencies, bottlenecks, and root causes. Maps workflows, evaluates outcomes using statistical methods, recommends and implements process improvements, and monitors results. Creates standard operating procedures and workflow documentation, communicates findings to stakeholders, and collaborates with cross-functional teams on process changes. Provides training and support for new processes and best practices.

Owns daily contact center operations, including Talkdesk administration, campaign setup, workforce planning, KPI reporting, quality assurance, compliance, training, and process improvement. The role supports activation, pharmacy, and clinical operations by improving telephony workflows, automating reporting and QA processes, managing outreach lists, coordinating vendors, and translating operational needs into technical requirements. This is a fully remote position with a preferred evening shift and rotating Saturday coverage.

Own revenue operations as a hands-on team of one, including forecasting, bookings roll-ups, GTM metrics, pipeline hygiene, weekly operating rhythms, sales commissions, deal desk activities, and compensation plans. Build AI-powered GTM tools and automations using Claude, support finance and territory planning, and provide trusted analysis to GTM leadership.

Lead Supabase’s AI-native operating system by defining maturity models, company-wide standards, assessment processes, operating cadences, and transparency mechanisms. Manage two senior contributors focused on platform and enablement, drive adoption without direct authority, replace unnecessary meetings with automated reporting, integrate standards into onboarding, and measure whether AI agents reduce organizational coordination costs.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.