Top Entry Level Operations Jobs in Baltimore, MD

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Lead go-to-market strategy and operations initiatives for international and MCS Sales and Account Management teams. Analyze business performance, pipeline, capacity, and trends; translate findings into priorities and recommendations; improve planning, reporting, and decision-making processes; and manage cross-functional projects from scoping through implementation. Partner with senior leaders and teams across Sales, Systems, Business Intelligence, Finance, and Marketing to drive measurable business outcomes.

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Handles inbound and outbound calls, emails, customer inquiries, and case management for travelers and expatriates needing medical, security, travel, claims, or billing assistance. Triages requests, opens and closes cases, follows client procedures and service agreements, coordinates with medical and security specialists, prepares reports, manages inboxes, and escalates incidents appropriately. The role requires empathetic communication, multitasking, accurate data capture, and rotating shifts in a hybrid environment.

Own the operational infrastructure for partnerships and M&A, including Attio CRM administration, data migration, workflow automation, target mapping, scoring models, pipeline reporting, and repeatable processes. Build trusted systems and insights for corporate development while coordinating with Product, Data, Legal, Growth, and Clinical Operations. Maintain accurate data, improve workflows, track targets, and support partner and acquisition lifecycle execution.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Coordinates client operations for disability service plans, including provider searches, quotes, contracts, spending-plan audits, invoices, payments, documentation, and vendor onboarding. Communicates with families, providers, navigators, and financial management services contacts while resolving requests and improving workflows. The role requires strong organization, numerical accuracy, customer service, adaptability, and comfort managing varied operational priorities in a remote environment.

Supports education technology service delivery for public-sector clients. Responsibilities include investigating client issues, coordinating resolutions, gathering requirements, documenting processes, analyzing workflows, supporting software enhancements, participating in user acceptance and regression testing, and assisting with releases, change management, and feature adoption. The role is intended for early-career professionals with strong analytical, communication, problem-solving, and learning skills.

Owns company-wide operations and execution across businesses, functions, and markets. Translates priorities into measurable targets, owners, timelines, and operating plans; runs performance reviews; resolves cross-functional execution issues; builds planning, accountability, and resource-allocation processes; establishes new businesses and teams; improves organizational structures; and directly leads critical projects when execution is weak.

Creates and updates insurance proposal documents using Applied Epic, Microsoft Word, and Adobe PDF. Reviews carrier quotes, enters and verifies quote information, formats deliverables, and troubleshoots missing data, system limitations, workflow barriers, and unclear requirements. Ensures proposals meet accuracy, clarity, client, and organizational standards while staying current on system updates and processes.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Build and manage Roo’s Relief-to-Hire revenue pipeline in its CRM, establish data standards, create scorecards and forecasts, improve revenue attribution, and automate placement invoicing. The role partners with Platform, Finance, and operations teams to replace manual tracking, analyze funnel performance and experiments, expand processes to Canada, and reduce administrative work for Career Pathways managers.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Serves as the moving subject matter expert and primary contact for agent networks, third-party providers, and customers throughout relocations. Manages escalations, system compliance audits, cost controls, exception approvals, allocation recommendations, documentation, and customer service. Collaborates with IT on system enhancements and internal teams to improve relocation quality and customer satisfaction.

Own Federal organization enablement, operating cadence, onboarding support, deal inspection, pipeline accountability, and strategic project execution. Partner cross-functionally with Sales, Product, Engineering, Delivery, Finance, and Operations to improve reporting, accountability, deal quality, and leadership capacity while creating practical structure in ambiguous, fast-moving environments.

Directs the company’s business systems, operations technology, automation standards, email deliverability, unified reporting, and AI enablement programs. Leads the Business Operations and AI Enablement teams, audits and improves Airtable and automation environments, manages vendors and IT helpdesk functions, partners with Engineering on data infrastructure, and drives cross-functional process improvements and technology adoption.

Owns the company’s business systems, automation standards, data layer, email deliverability, and AI enablement strategy. Leads Business Operations, including IT helpdesk, Airtable maintenance, vendor management, and process documentation. Audits and improves internal tools, reduces process inefficiencies, supports unified reporting across business systems, and manages cross-functional deployment of AI automations and agents.

Manages parking facility operations, including client service, staffing, employee development, parking and cash-control procedures, budgeting, profitability, procurement, vendor needs, accounting tasks, maintenance, damage claims, safety, and OSHA compliance. Leads a diverse team while improving customer experience and operational performance.

Own and improve the legal function’s operations, technology, workflows, and automation. Manage Ironclad CLM workflows, matter management, e-billing, AI-assisted legal processes, outside counsel relationships, reporting, and performance metrics. Partner with Finance, IT, and business teams to scale legal processes, implement new tools, and improve operational efficiency across a rapidly growing global organization.

Open-ended opportunity for talented operators or clinical operators interested in joining Outro Health. The role would support the company’s virtual care model for safely tapering psychiatric medications, with potential focus on refining operations, improving patient experience, supporting research partnerships, and scaling the business.

Participate in a remote, paid interview about technology operations and strategic decision-making. Discuss how your organization manages complex technology environments, evaluates technology investments, balances daily operations with long-term strategy, and navigates internal workflows and solution criteria. Applicants should be current IT or business managers at mid-to-large organizations with direct involvement in technology operations or technical strategy.

Own the product operations operating model from launch through scale. Build SOPs, exception taxonomies, escalation paths, metrics, and operational workflows; work directly in customer operations to identify failure patterns and automation opportunities; investigate unproductized processes; and translate operational insights into product and engineering priorities.

Conduct high-impact strategic analysis and special projects for company leadership. Responsibilities include researching new markets, building models and plans, synthesizing fragmented company information, analyzing raw data, validating conclusions, writing for audiences, and using AI systems to develop tools and solutions. The role requires independent judgment, initiative, intellectual rigor, and ownership in a rapidly changing environment.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Own customer-facing operations across data suppliers and AI labs, including activation, engagement, onboarding, contract and platform issue resolution. Build trust through customer conversations, coordinate internal blockers, and convert recurring feedback into improved processes, platform capabilities, communications, and lightweight workflow systems. The role requires strong judgment, organization, follow-through, CRM familiarity, and comfort working independently in a fast-paced startup environment.