Top Entry Level IT Jobs in Baltimore, MD

Provides tier-2 support and administration for ERP, CRM, financial, and operational systems. Responsibilities include troubleshooting user issues, maintaining data integrity, running SQL queries, monitoring integrations, supporting upgrades and testing, administering user access, documenting procedures, training employees, and coordinating with internal teams and vendors.

Installs, configures, maintains, troubleshoots, and repairs physical servers, operating systems, virtualization platforms, backup devices, and storage equipment. Supports Windows and Linux environments, administers virtual machines, responds to customer incidents through a ticketing system, and communicates project status. Performs server deployments, upgrades, maintenance, and emergency replacements, including occasional onsite travel and on-call support. The role requires equipment installation, data center work, customer service, and lifting up to 50 pounds.

Participate in a remote, AI-moderated paid interview about enterprise IT infrastructure. Discuss desktop provisioning workflows, hardware lifecycle management, deployment tools, workplace technology stacks, and challenges supporting distributed workforces. Candidates should have professional IT infrastructure or systems administration experience and direct involvement in desktop provisioning or fleet management.

Provides second-line internal IT support for a distributed workforce. Responsibilities include incident resolution, Microsoft Entra ID and Microsoft 365 administration, macOS and Windows device management, onboarding and offboarding, access reviews, automation, endpoint security, audit support, documentation, and IT project work. The role covers US hours in a follow-the-sun model and collaborates with Engineering, People, Finance, and Security teams.

Administers and supports SIM International’s technology systems, including Microsoft ecosystem applications. Monitors system reliability, security, and user experience; resolves or escalates support requests; maintains IT processes and controls; coordinates with vendors; develops recommendations and user-friendly SharePoint content; and provides end-user training across time zones.

Participate in a rotational IT leadership program involving enterprise IT and applied AI. Analyze business processes, define requirements, support technology solution development, and assist with implementation, testing, documentation, training, and continuous improvement. Collaborate with business stakeholders and IT teams to apply AI, automation, analytics, and digital technologies. Candidates must be recent graduates with a relevant bachelor’s degree, IT internship experience, strong communication skills, and willingness to relocate and rotate assignments.

Own Tekmetric’s IT function, including systems, endpoints, identity, SaaS, office infrastructure, support, and security. Lead a small team, establish technical direction, automate workflows, manage SSO and device platforms, partner on security operations, support office technology, build scalable controls, and manage the IT budget. The role is hands-on and requires strong technical contribution across automation, infrastructure administration, incident response, and identity management.

Leads internal IT operations for a distributed workforce, including help desk services, Microsoft 365 administration, identity and access management, endpoint lifecycle, vendors, licensing, business continuity, security operations, compliance controls, and technology projects. Manages a small team and supports secure AI and internal platform adoption. The role owns IT budgets, documentation, infrastructure practices, and controls aligned with ISO 27001, SOC 2, HIPAA, and GDPR.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Manage corporate system access, conduct access audits, support helpdesk and hardware operations, monitor SOC 2 compliance, and collaborate with DevOps and Security Engineering. Improve IT technology usage through requirements gathering, procurement, vendor planning, rollout, and stakeholder coordination. The role requires expertise in identity management, Apple-focused MDM, endpoint security, IT service management, compliance frameworks, and helpdesk ticketing systems.

Own and maintain a 10-bay QNAP NAS and Dropbox Business integration for secure footage storage and collaboration. Responsibilities include configuring storage, managing remote access and permissions, establishing file workflows, creating and testing independent backups, troubleshooting systems, and documenting setup and recovery procedures. The role begins with a systems review and approved remediation, followed by ongoing maintenance and support.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.