Top Customer Success Jobs in Ann Arbor, MI

The Sr Director of Customer Success & Renewal Management will lead customer lifecycle management, drive renewals, manage a team, and enhance customer engagement.

Lead the planning and execution of customer projects, coordinate with internal teams, manage risks, and ensure quality standards. Provide user training and support to enhance software usage and customer satisfaction.

Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.

As a Customer Success Engineer, you will address customer requests, debug issues, advocate for users, and create documentation while ensuring a superior support experience.

The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.

The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.

As a Customer Success Manager, you'll engage with educational customers through webinars, monitor usage metrics, provide support, develop resources, and foster relationships to ensure success and drive product engagement.

As a Customer Success Manager, you will engage with educational customers through webinars and resources, monitor usage metrics, and provide support for success and engagement.

The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.

The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.

The Customer Success Associate will engage alumni and current students to generate referrals, collaborate with teams, and manage referral data in the CRM, achieving enrollment targets.

Manage customer relationships, provide assessments and consultative services, conduct business reviews, and analyze customer data to identify risks and upsell opportunities.

The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.

The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.

The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.

The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.

As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.

The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.

The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.

The Senior Customer Success Manager at Twilio leads customer relationships post-sales, drives product adoption, and ensures customer satisfaction by tailoring strategies to meet customer goals and enhance account growth.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.

As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.

The Customer Success & Product Enablement Manager ensures customer onboarding and support, drives adoption of Wheelhouse, and manages carrier integrations.

As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.