Top Tech Jobs & Startup Jobs in Albuquerque, NM

Develop and optimize Amazon Connect contact center solutions integrated with AWS and Salesforce. Responsibilities include architecting serverless infrastructure, creating Contact Flows, developing automation with CloudFormation or CDK, and implementing conversational AI using Lex, Bedrock, Nova 2 Sonic, Contact Lens, and Agentic CX Designer. The role also involves Salesforce customization, Apex and Lightning Web Component development, CI/CD, cross-functional collaboration, and occasional client-site travel.

Provide L2/L3 IT support, manage Azure services, corporate network devices, Active Directory, and cloud infrastructure, ensuring reliable IT Security systems while collaborating in a global team.

Senior Business Analyst responsible for translating accounting and financial-services processes into business and technical requirements. The role supports application modernization, legacy migration, cloud adoption, process modeling, stakeholder workshops, solution design, UAT, defect triage, and Agile or Waterfall SDLC delivery. Strong accounting knowledge, SQL and data analysis skills, IT ecosystem understanding, and experience with modernization initiatives are required.

Designs, develops, and supports supply chain reporting, analytics, and AI-assisted workflow solutions. Responsibilities include building Power BI dashboards, Snowflake data and semantic models, DAX measures, Power Query transformations, KPI visualizations, workflow solutions, data validation, technical documentation, deployment support, and stakeholder engagement across procurement, inventory, warehousing, logistics, and supplier processes.

Leads performance testing across projects, designing and executing scripts with JMeter and LoadRunner. Analyzes results, creates reports and dashboards, configures testing tools, and provides performance insights to stakeholders. The role requires expertise in load, stress, and capacity testing, web and database protocols, performance monitoring tools, and strong leadership and communication skills.

Develop and manage financial plans, forecasts, models, KPI reporting, and variance analyses. Partner with executives and cross-functional teams to improve profitability, operating efficiency, and forecast accuracy. Support budgeting, monthly close, project profitability, pricing, ROI analysis, and board-level reporting. Build automated FP&A workflows using AI and finance platforms while delivering strategic insights and clear recommendations.

Manage a portfolio of mid-market SaaS customers by driving adoption, retention, renewals, expansion, and measurable business outcomes. Build strategic relationships with decision-makers, monitor account health, mitigate churn, lead executive business reviews, and partner cross-functionally on customer feedback and roadmap priorities. Use Planhat, success metrics, and AI-enabled workflows to improve proactive customer engagement and contribute to scalable customer success initiatives.

Lead a team of Customer Success Managers serving mid-market customers, driving retention, expansion, adoption, and revenue growth. Recruit and develop talent, establish performance accountability, coach customer engagements, and partner cross-functionally with Sales, Product, and Marketing. Own customer health monitoring, metrics, dashboards, and scalable workflows in Planhat, including automation and AI-enabled outreach. Support strategic initiatives and change management in a fully remote, rapidly growing organization.

Manages, deploys, tunes, and integrates cybersecurity tools and environments, including SIEM, SOAR, endpoint, network, cloud, and vulnerability-management platforms. Leads security testing, automation, workflow improvements, architecture documentation, project teams, and cybersecurity program initiatives. Requires extensive security engineering experience, Splunk administration expertise, technical leadership, and the ability to obtain and maintain a DOE L/Q security clearance and federal PIV card.

Serves as the filtration products subject matter expert, driving sales growth through opportunity planning, customer relationship development, technical solution support, and account handoffs. Provides filtration guidance across industrial applications, trains branch teams, conducts seminars, manages vendor relationships, represents the company at trade events, and maintains territory activity and CRM records. Requires travel within the assigned territory.

Administer and optimize a 700-user Salesforce environment, including reports, dashboards, Flow automation, permissions, data quality, migrations, integrations, releases, and storage policies. Translate sales, marketing, and finance requirements into scalable solutions, manage technical documentation and change control, resolve user issues with IT, audit platform best practices, and lead user training and adoption. The role requires Salesforce certification and extensive hands-on administration experience.

Manages end-to-end implementation projects for client accounts, coordinating internal and external teams, stakeholders, schedules, budgets, billing, communications, quality assurance, and issue resolution. Partners with Sales and Consulting on complex multi-solution engagements, maintains project plans and financial tracking, supports client-specific content and systems, and ensures successful delivery and customer satisfaction.

Develops and improves Stripe’s pricing strategy, monetization processes, pricing playbooks, data insights, and self-service tooling. Partners cross-functionally with Product, Engineering, Finance, and Sales to identify growth opportunities, accelerate pricing decisions, and improve pricing systems and workflows. The role requires strong analytical judgment, SQL proficiency, storytelling, and the ability to lead strategic initiatives in a complex, fast-paced technology environment.

Develops technical partnerships with consulting firms, systems integrators, and global systems integrators. Builds repeatable Stripe solutions, supports strategic presales, leads technical enablement and solution deep dives, engages executive and technical stakeholders, creates implementation content and demonstrations, and communicates partner feedback and business outcomes internally. The role combines solutions architecture, technical consulting, partner development, enterprise integration guidance, and joint go-to-market execution.

Principal Engineer responsible for architecting, building, testing, deploying, and operating full-stack TypeScript applications. The role leads React and Next.js front ends, Node.js services, APIs, cloud infrastructure, integrations, databases, CI/CD, observability, security, and AI capabilities. It owns products end to end, establishes engineering standards, partners with creative and operations teams, and provides technical leadership on client projects. Strong autonomy, communication, architecture, and production operations skills are required.