Top Remote Customer Success Jobs

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

The role involves developing customer success plans, mitigating churn, and collaborating across teams to enhance customer experience, particularly for strategic customers.

The Principal Customer Success Manager will build relationships with C-suite customers, guiding success plans, mitigating churn, and driving product adoption while collaborating internally and managing high-value accounts.

Lead customer success initiatives for strategic global customers, focusing on relationship management, product adoption, and transformation projects while collaborating cross-functionally to maximize business value.

The Principal Customer Success Manager engages with enterprise customers to ensure value realization from Atlassian solutions, guiding them through product adoption and strategic planning.

The Principal Customer Success Manager develops relationships with executives, drives product adoption, mitigates churn, and executes strategies for high-value accounts.

Manage strategic global customer accounts, ensuring successful digital transformations, product adoption, and collaboration across internal teams while driving measurable business outcomes.

Support customer success initiatives by creating and implementing documents, collaborating with teams, and providing exceptional customer service while ensuring accuracy with XBRL tagging.

Oversee customer engagement, ensuring technical health and adoption of ServiceNow products while promoting customer success. Resolve escalated client issues quickly.

The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.

The Manager of Customer Success will lead a team to enhance customer retention and success by developing strategic plans and managing customer relationships to drive growth while utilizing Salesforce for tracking and reporting.

This role involves building trusted relationships with senior executives, guiding complex transformations, and driving product adoption while representing customer feedback internally.

The Customer Success Manager builds relationships with clients, manages accounts, offers product solutions, and ensures customer satisfaction and growth.

Manage relationships with enterprise customers, ensuring they receive maximum value from Atlassian solutions, conducting strategic planning sessions, and mitigating churn through proactive engagement.

Build and maintain relationships with C-suite executives, lead strategic customer planning, and guide complex implementation initiatives, focusing on AI and emerging technologies for customer success.

Lead a team focusing on customer success by enhancing platform adoption, managing customer portfolios, and driving engagement for ServiceNow products.

Manage customer accounts, build relationships, identify growth opportunities, and ensure customer satisfaction through effective communication and market understanding.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

As a Senior Customer Success Manager, you'll optimize the adoption and value of Motorola's Public Safety Software for federal clients, fostering relationships and addressing customer needs.

Lead the Customer Success Management team, defining strategy and driving customer success for strategic clients while managing a growing team.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.

Lead a team of Customer Success Managers to drive adoption, retention, and growth in mid-market customers. Empower team, set objectives, ensure operational rigor, and collaborate cross-functionally.

The Customer Success Manager will enhance client relationships, manage accounts, drive product adoption, troubleshoot issues, and lead expansion projects to ensure client success.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.