Top Remote Customer Success Jobs

Onboarding Specialists manage the onboarding process, guiding US merchants to activate and leverage Square's platform while ensuring documentation and tracking for feature requests.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

The Customer Success Executive manages post-sale relationships, driving customer satisfaction and retention, while influencing customer strategies and facilitating service expansions.

Manage customer accounts for product adoption, drive engagement and mitigate churn through insights and operational improvements, while collaborating internally across teams.

The role involves developing customer success plans, mitigating churn, and collaborating across teams to enhance customer experience, particularly for strategic customers.

The Customer Success Manager will build client relationships, manage onboarding, leverage data for communication strategies, and drive product adoption for government and education clients.

The Customer Success Representative supports customers through inquiries, training, and exceptional service delivery, aiming to maximize product value and resolve issues effectively.

The Customer Success Specialist provides technical assistance, manages software implementation projects, trains customers on software features, and monitors customer engagement and health.

As a Client Success Operations Associate, you'll support hospitality and e-commerce customers, troubleshoot technical issues, manage tickets, and document processes. Weekend coverage is required, and you will also assist with SOP writing and customer training.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

The Principal Customer Success Executive drives post-sales success, aligning offerings with customer goals, ensuring renewals, mitigating risks, and fostering relationships with C-level executives to maximize transformation impact.

The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.

Manage relationships with enterprise customers, ensuring they receive maximum value from Atlassian solutions, conducting strategic planning sessions, and mitigating churn through proactive engagement.

The Customer Success Advocate ensures public safety agencies effectively use Motorola products, providing support, training, and relationship management to drive customer satisfaction and retention.

As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.

Manage customer relationships and drive value from GitLab solutions, measuring performance metrics and ensuring customer satisfaction through strategic advice and engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

The Manager of Customer Success ensures client success and retention, drives revenue expansion, manages a CS team, and collaborates cross-functionally to optimize customer journeys and outcomes.

The Manager of Customer Success will oversee a team focused on client retention and revenue expansion, develop customer engagement strategies, and utilize analytics to achieve business goals.

The Senior Customer Success Manager engages enterprise customers to ensure value realization from Atlassian solutions by fostering trusted relationships, managing post-sales activity, and advocating for customer needs.

Build and maintain relationships with C-suite executives, lead strategic customer planning, and guide complex implementation initiatives, focusing on AI and emerging technologies for customer success.

The Enterprise Customer Success Manager develops relationships with customers, ensures successful product adoption, and provides strategic planning to help clients maximize their investments in Atlassian solutions.

The Principal Customer Success Manager engages with enterprise customers to drive adoption and value realization of Atlassian solutions, while developing strategic relationships and success plans for complex implementations.