Top Remote Customer Success Jobs
The Manager, Customer Growth will be responsible for managing a remote team of Account Managers, achieving net revenue retention targets, sales expansion, and cross sell/upsell targets. They will collaborate with leaders across Customer Success, Sales, and Product to ensure client renewal and expansion. The role involves using SFDC for team management, maintaining best practices, and active engagement in sales cycles.
Leading a global team of 50+ engineers in setting strategy, goals, and execution roadmap for the Customer Support Technology Platform at Atlassian. Responsible for company goals delivery, collaboration with product teams, and enterprise-level delivery in expanding market.
Snap! Mobile is seeking a remote Customer Support Specialist to provide excellent support for organization leaders, donors, and employees. Responsibilities include resolving customer inquiries, troubleshooting issues, setting deadlines, and driving continuous improvement. High school diploma required, bachelor's degree preferred. Ecommerce experience and proficiency in Zendesk and Hubspot desired. Compensation ranges from $18-$20 per hour with benefits like medical, dental, and vision coverage, as well as a 401K with a 4% match.
Featured Jobs
Client Partner role at Roblox focusing on developing revenue opportunities and partnerships for the CPG vertical. Responsibilities include delivering sales targets, guiding marketing conversations, building growth strategies, and managing relationships with clients and agencies.
Supporting Hotjar users through Zendesk, troubleshooting customer websites, updating knowledge base, collaborating with other departments, and contributing to department initiatives.
Customer Success Manager role at Contentsquare, responsible for onboarding and nurturing customers, improving customer activation and engagement, and driving value for mid-market accounts. Must have experience with SaaS products and mid-market customers, as well as technical skills in HTML, CSS, and Javascript.
As a Client Retention Specialist at Beyond Finance, the primary responsibility is to educate and assist clients facing financial hardship and exploring debt-free options. Responsibilities include educating clients, empathizing, analyzing financial situations, retaining clients, and achieving retention goals. The role requires providing top-notch customer service and meeting or exceeding retention targets.
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
The Compliance Support Specialist will provide support for escalated issues related to labor laws and fair work legislation. They will collect and interpret data, analyze results, and ensure compliance within Deputy's software. The role requires troubleshooting skills, attention to detail, and the ability to work efficiently with minimal supervision.
As a Customer Success Manager at Dedrone, you will play a pivotal role in ensuring the success and satisfaction of our valued customers. You will serve as the primary point of contact for a portfolio of customers, fostering strong relationships, understanding their needs, and providing strategic guidance to maximize the value they receive from our products and services. This role requires a blend of technical expertise, customer relationship management skills, and a passion for delivering exceptional service.
Seeking an experienced Claims Specialist to improve billing operations in the mental healthcare landscape. Responsibilities include researching and finding solutions to denied claims, working with insurance carriers, drafting appeals, and ensuring accurate patient data.
Oversee the peer review framework at Grow Therapy, lead a team of contracted therapist and NP chart auditors, and ensure compliance with payor audits in outpatient behavioral health setting.
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