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Top Remote Customer Success Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.
Top Skills:
Customer SuccessCustomer SupportEndpoint Protection Technologies
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills:
Customer SuccessSaaS
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills:
ExcelLookerSalesforceSheetsTableau
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.
Top Skills:
Amazon ConnectBlockchainCryptoGoogle AppsJIRASalesforce Service Cloud
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills:
BlockchainCryptoCryptocurrencyGoogle Suite
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Healthtech
Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.
Top Skills:
Fast ApiGCPGoPythonReactReact NativeTypescript
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Sales • Generative AI
As a Customer Success Engineer, you'll interact with customers to troubleshoot technical issues, collaborate with engineering, and advocate for product needs based on customer feedback.
Top Skills:
AWSDockerMongodbNestjsReactRedisTerraformTypescriptVite
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills:
Customer Success PlatformsGainsightPlanhatSalesforce
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Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills:
Crm ToolsCsm ToolsHubspotVitally
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive drives post-sales transformation, fosters relationships with C-level executives, and ensures long-term customer success and value realization.
Top Skills:
AIEnterprise SoftwareSaaS
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensuring customer success through collaboration and strategic guidance to C-level executives while focusing on business transformation and KPIs.
Top Skills:
Ai-Powered ToolsEnterprise SoftwareSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive leads post-sales activities, ensuring successful customer outcomes and engagement for business transformation initiatives. This role requires strategic collaboration with C-level executives to drive adoption, renewals, and customer satisfaction in using ServiceNow's technology.
Top Skills:
AIEnterprise SoftwareSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive will lead post-sales activities for major accounts, ensuring customer success and driving business transformation through strategic leadership and alignment with executive goals.
Top Skills:
AICloud-Based PlatformDigital TransformationSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager drives customer interactions related to Impact features, ensuring delivery, managing risks, and fostering relationships to enhance customer satisfaction and retention.
Top Skills:
Ai-Powered ToolsServicenow
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills:
Crm ToolsHubspotSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills:
CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive leads post-sales activities, enhancing customer value, aligning with business goals, and fostering relationships with C-level executives to deliver successful outcomes.
Top Skills:
AIDigital/SaasEnterprise Software
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.
Top Skills:
AIEnterprise SoftwareSaaS
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
As a Senior Client Success Manager, you will manage strategic client relationships, drive growth, solve complex problems, and mentor junior team members for optimal client outcomes.
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