Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation.
But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter.
Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups.
As a Customer Success Manager at Agora, you will be the trusted partner for our clients, guiding them throughout their journey and ensuring they get maximum value from our platform. You’ll work closely with cross-functional teams to support adoption, drive retention, and build long-term relationships that lead to mutual success.
- At least 1 year of experience in B2B SaaS as a customer success manager
- Proficient in English - excellent written and verbal communication skills
- Experience working with international clients
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Proficient at building online onboarding & ongoing process
- Ability to take initiative and adapt
- Positive attitude, empathy, and high energy
- Willing to commute to our office in Austin or New York 3-4 times a week
Compensation: For candidates based in New York, the salary range for this role is $65,000–$75,000. Compensation for candidates in other locations, including Austin, will be determined based on regional market rates and experience.
Top Skills
What We Do
We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter.
Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups.
Why Work With Us
Agora is transforming real estate investing with a SaaS + FinTech platform trusted by 1,000+ clients. Join us to make real impact in an industry ready for innovation, grow with a fast-scaling global team, and work in a culture that values ownership, creativity, and collaboration.
Gallery
Agora RE Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Agora values the benefits of in-person collaboration and has adopted a hybrid work model, with team members working 3-4 days per week in our New York and Austin office locations.
