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Top Remote Customer Success Manager Jobs

Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.
Reposted 5 Hours AgoSaved
Remote or Hybrid
New York, NY, USA
110K-138K Annually
Mid level
110K-138K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills: BlacklineGainsightSalesforce CRM
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
70K-80K Annually
Junior
70K-80K Annually
Junior
Fintech • Real Estate • PropTech
As a Customer Success Manager at Agora, you will support clients in leveraging the platform to ensure maximum value, driving adoption and retention through strong relationships and effective onboarding.
Top Skills: B2B Saas
2 Days AgoSaved
Remote
United States
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.
Top Skills: AIGainsightSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
102K-162K Annually
Mid level
102K-162K Annually
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.
Top Skills: AIAPIs
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
102K-162K Annually
Mid level
102K-162K Annually
Mid level
Artificial Intelligence • Productivity • Sales • Software
As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.
Top Skills: AIAPIsSaaS
Reposted 2 Days AgoSaved
Remote
US
159K-254K Annually
Senior level
159K-254K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Product Manager, AI CSM will lead the transformation of Customer Success through AI, defining strategy and scaling intelligent support for Toast's customers.
Top Skills: AIAPIsData ModelsLlmsMlRecommendation EnginesSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Artificial Intelligence • Productivity • Sales • Software
The Principal Customer Success Manager develops executive relationships, oversees product deployment, implements customer success strategies, and leads team mentorship. The role requires strategic planning, project management, and customer engagement to drive product adoption and satisfaction.
Top Skills: Ai Work PlatformSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
86K-120K Annually
Junior
86K-120K Annually
Junior
Artificial Intelligence • Productivity • Sales • Software
As a Tech Customer Success Manager, you will drive customer growth and retention by leveraging product knowledge, engaging clients directly, and collaborating with Sales teams. Your role involves managing multiple accounts, identifying customer signals, and leading initiatives to enhance adoption of monday.com.
Top Skills: Monday.Com
Reposted 2 Days AgoSaved
Remote or Hybrid
Atlanta, GA, USA
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.
Top Skills: Ai ToolsAPIs
3 Days AgoSaved
Remote or Hybrid
Florida, USA
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.
Top Skills: Commandcenter SoftwareMobile Video Deployment
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3 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
Reposted 4 Days AgoSaved
Remote
United States
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
5 Days AgoSaved
Remote or Hybrid
Waltham, MA, USA
102K-159K Annually
Senior level
102K-159K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Customer Success Manager, you'll guide customers in utilizing Moveworks, ensuring they attain maximum value from the product while fostering strong relationships and adapting onboarding strategies.
Top Skills: Ai TechnologySaaSWorkflow Automation
Reposted 5 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills: Crm SoftwareSalesforceZendesk
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 6 Days AgoSaved
Remote or Hybrid
US
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
Reposted 6 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
Mid level
Mid level
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.
Top Skills: Electronic Medical Billing PlatformsExcelMicrosoft PowerpointMicrosoft WordSalesforce
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-120K Annually
Mid level
89K-120K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote
31 Locations
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 8 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
67K-91K Annually
Mid level
67K-91K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills: A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
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