Top Remote Customer Success Manager Jobs
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
The Enterprise Customer Success Manager at Workiva focuses on customer happiness, growth, and maximizing the use of the company's solutions. Responsibilities include building relationships, generating leads, identifying opportunities for customer consultation, facilitating training, and ensuring customer satisfaction. The role requires strong project management skills and a deep understanding of customer needs.
As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes for enterprise level customers. You will develop long-term relationships, handle escalations, facilitate change management, and drive key client metrics. Travel up to 20% is required for this role.
As a Customer Success Manager, Mid Market at Deputy, you will manage the success for a portfolio of high-growth mid-market customers by enabling them to achieve desired business outcomes and building strong relationships with the Deputy platform. Responsibilities include preventing churn, driving adoption, and advocating for customers internally to improve satisfaction.
As a Customer Success Manager at Dedrone, you will play a pivotal role in ensuring the success and satisfaction of our valued customers. You will serve as the primary point of contact for a portfolio of customers, fostering strong relationships, understanding their needs, and providing strategic guidance to maximize the value they receive from our products and services. This role requires a blend of technical expertise, customer relationship management skills, and a passion for delivering exceptional service.
As a Customer Success Manager - Enterprise at TigerConnect, you will play a crucial role in ensuring the success and satisfaction of our valued customers. Leveraging your deep product knowledge and healthcare domain expertise, you will work closely with executive stakeholders and key decision-makers to guide our customers in achieving their business outcomes through a consultative and strategic approach.
Customer Success Manager responsible for ensuring positive customer experience, providing support for product use, and developing process improvements. Key responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, and building efficiency into customer success activities.
Join us as a Strategic Customer Success Manager at Wonderlic, where your skills will play a crucial role in meeting our dynamic client needs through our products, Wonderlic Select and Wonderlic Develop. Your main goal will be twofold: make sure our clients get the best value from our offerings, and smartly weave this into a revenue-focused strategy through renewals, cross-selling, and upselling. Your sharp sales and negotiation skills will be key to maintaining healthy and consistent revenue growth. Your talent in managing a large portfolio of accounts and building strong customer relationships will be vital. We're looking for someone who can make complex situations simple, guiding our customers, aligning our products with their strategies, and creating lasting, beneficial relationships. Let's work together to build pathways where our customers and products both flourish, driving mutual success and innovation!
Featured Jobs
As a Customer Success Manager at Domino Data Lab, you will be responsible for maintaining and growing relationships with clients, maximizing client satisfaction, retention, and revenue generation. You will represent Domino during key customer lifecycle moments, drive conversations for Domino Cloud adoption, ensure on-time delivery of renewals, and identify upsell opportunities.
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The Enterprise Customer Success Manager at Grammarly is responsible for delivering value to key business customers, building strong relationships, driving adoption and customer satisfaction, and collaborating with Sales, Marketing, and Product teams.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
Customer Success Manager role at Gradient AI, responsible for building and maintaining strong client relationships, driving product adoption, and ensuring client satisfaction. Collaborate with sales and client executive teams, lead user training, and contribute to business reviews. Define KPIs and metrics for client satisfaction. Requires a Bachelor's degree and 5+ years of account management experience in the insurance industry.
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
Immuta is seeking a Customer Success Manager specialized in data security and governance to excel in onboarding, customer health management, value management, renewal management, and general CSM duties.
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.
Customer Success Manager role at Applied Systems, Inc. responsible for managing customer accounts, driving revenue growth, resolving customer issues, and developing account plans. Requires 2-3 years of experience in Customer Success roles with strong communication and problem-solving skills. Bachelor's degree in Information Science, Computer Science, or related disciplines is preferred.
The Enterprise Customer Success Manager at Samsara works closely with top customers to understand their fleet and unique challenges, customize Samsara for their needs, and become their long-term partner. The role involves cross-functional collaboration and problem-solving to ensure customer operations are safe, efficient, and sustainable.
Seeking a Scaled Customer Success Manager to manage a large portfolio of customers, drive value, develop 'Path to Green' plans, and lead outreach initiatives. Must have 2+ years of customer-facing experience, 2+ years of SaaS experience, and 3+ years of experience in Customer Success, Sales, Operations, or Content Marketing. Strong business acumen and ability to develop marketing content required.
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Customer Success Manager responsible for driving product adoption, managing customer relationships, and identifying upsell opportunities. Must have experience with Open Source technologies and managing customer portfolios.
Customer Success Manager at AcuityMD, a software and data platform for the medical technology industry. Responsible for driving user adoption, guiding onboarding and engagement at Enterprise Accounts, and ensuring retention and renewal. Develops deep relationships with users to maximize value from the platform.
Join 6sense as a Senior Strategic Customer Success Manager and play a crucial role in building customer relationships, driving technical competency, and ensuring customer success. Be part of a team revolutionizing B2B revenue generation through predictive analytics and customer engagement strategies.
As a Customer Success Manager at Reprise, you will guide customers in onboarding and adopting the demo creation platform, serve as the primary point of contact, drive adoption, coordinate resources, resolve concerns, and identify expansion opportunities. Qualifications include 2-5+ years in a similar role, managing customer profiles, project management skills, excellent communication, problem-solving ability, and passion for Customer Success Management.
As a Customer Success Manager on our Mid-Market team, you will be focused on customer growth and retention. Responsibilities include serving as a primary contact for a portion of Muck Rack’s mid-market segment, achieving retention and account growth goals, delivering product demos, managing the customer lifecycle, and more. Success in this role will be measured through quarterly revenue retention goals and customer health and engagement metrics.
Customer Success Manager at Freestar, responsible for managing client relationships, optimizing publishers' ad stacks, and ensuring client expectations are met. Requires strong communication skills, familiarity with AdTech industry, and ability to prioritize tasks effectively.
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