Jobs at GoTo Group

Manage credit risk strategy for merchant lending products by analyzing risk metrics, optimizing underwriting policies, monitoring portfolio health, and supporting data-driven lending decisions. Use SQL and Python to analyze datasets, execute strategy enhancements through decision engines, build risk dashboards, conduct credit reviews and audits, and improve Credit Risk team processes while collaborating with business stakeholders.

Manage and configure Workday HCM modules, including Absence, Advanced Compensation, Reporting, and Talent Management. Develop reports and dashboards, optimize HR processes, troubleshoot complex system issues, support integrations and security configuration, manage system releases, and collaborate with HR and IT stakeholders. Provide documentation, training, and data-driven insights for strategic people decisions.

Coordinates strategic reviews, leadership cadences, and cross-functional initiatives across business units. Develops executive presentations, memos, reports, financial models, and business analyses to support decision-making. Translates corporate priorities into actionable plans, tracks ownership and progress, and partners with senior stakeholders to ensure timely execution. The role also supports ad hoc strategic projects and requires strong organization, communication, stakeholder management, and presentation skills.

Develop multilingual LLMs for Bahasa Indonesia and regional languages by creating high-quality datasets, performing annotation, preprocessing, model training, evaluation, fine-tuning, and alignment. Ensure data quality, language accuracy, and contextual relevance while collaborating with product and engineering teams to deploy safe, reliable AI features. Improve annotation workflows, document technical solutions, and identify impactful AI use cases.

Develop and deploy deep learning models for computer vision, voice, and text processing. Responsibilities include data preprocessing, model training and optimization, GPU-based deployment, performance evaluation, unit testing, documentation, and production scaling. The role involves translating business requirements into technical solutions, collaborating with engineering teams, and delivering AI systems for KYC and other financial products.

Manage group-level FP&A for GoTo Financial, including budgeting, forecasting, financial modeling, performance analysis, reporting, and business reviews. Translate operational drivers into financial insights, support earnings and corporate actions with Investor Relations and Corporate Development, and contribute to strategic decisions for senior management. The role requires strong financial statement knowledge, advanced modeling, analytical ability, stakeholder communication, and attention to detail.

Leads risk-based internal and IT audits across payment systems and technology-enabled financial processes. Assesses operational, application, automated, access, and internal controls; performs risk assessments, fieldwork, testing, evidence analysis, and root-cause analysis. Prepares audit findings and recommendations, communicates risks to stakeholders, monitors remediation, and improves audit methodologies and continuous monitoring. The role requires payment systems expertise, knowledge of IT audit frameworks and Bank Indonesia regulations, mandatory CISA certification, and strong stakeholder management skills.

Leads risk-based IT audits across infrastructure, applications, cloud environments, IT operations, cybersecurity, data governance, and technology controls. Performs risk assessments, walkthroughs, control testing, evidence analysis, and audit documentation. Identifies control gaps and technology risks, evaluates regulatory compliance, communicates findings, recommends remediation, and monitors corrective actions with technology, security, risk, compliance, and business stakeholders.

Plans and executes risk-based internal audits, assesses operational and regulatory risks, evaluates controls, identifies gaps, prepares audit reports, recommends remediation, and monitors issue closure. The role partners with business, risk, compliance, and Group Audit stakeholders across GoTo’s technology-driven financial services ecosystem. It requires auditing regulated financial or lending operations, understanding payment systems and high-volume transactions, analyzing data, and communicating findings in Bahasa Indonesia and English.

Build, evaluate, and monitor consumer and merchant credit risk models for lending products. Partner with business and product teams to develop data science solutions, optimize underwriting and lifecycle decisions, and translate business needs into technical problems. Lead modeling initiatives, analyze business outcomes, document recommendations, and recruit and mentor data scientists.

Lead end-to-end data science initiatives for consumer and merchant lending, building, evaluating, and monitoring credit risk models. Partner with product and business teams to translate problems into machine learning solutions, oversee statistical analyses, and optimize lending decisions. Recruit, mentor, and develop a data science team while documenting models and presenting recommendations to nontechnical stakeholders.

Supports media relations through news monitoring, internal news summaries, press release and briefing document drafting, media event coordination, media database maintenance, coverage reporting, and administrative assistance. The intern gains practical experience in media engagement, corporate storytelling, communications research, and press events while working with internal stakeholders and external media partners.

Leads IT governance, risk, and compliance for lending and digital identity services. Develops policies, controls, process flows, and audit readiness; evaluates control effectiveness; coordinates internal and external audits; drives ISO 27001 and ISO 27701 certification; advises engineering, legal, compliance, and partner teams; and leads a small team while strengthening organizational resilience.

Supports lending operations through data request management, routine data refreshes, dashboard maintenance, ad-hoc analysis, and operational report development. The role partners with cross-functional teams to maintain data accuracy and provide insights for business decisions. Candidates should have 1–2 years of relevant experience, though fresh graduates with strong portfolios or internships may apply. Foundational Excel skills, communication, curiosity, and attention to detail are required.

Analyze workforce metrics, identify trends and root causes, maintain headcount dashboards, and translate people data into actionable insights for HR and business leaders. The role requires SQL and advanced spreadsheet skills, data storytelling, HR metrics expertise, data governance, and careful handling of confidential employee information within an HRIS team.

Lead GoTo’s public affairs, external positioning, media and narrative strategy across Indonesia and Southeast Asia. Manage parliamentary and regulatory engagement, legislative advocacy, industry relationships, crisis communications, executive preparation, and monitoring of political and public sentiment. Partner with Legal, Corporate Communications, and executive leadership to align policy positions and public messaging while protecting the company’s reputation.

Analyzes capital markets strategy, M&A, portfolio management, strategic partnerships, valuations, and financial models. Conducts market research, supports end-to-end deal execution and due diligence, prepares investment memoranda, and delivers investor and management reporting. Collaborates with finance, legal, tax, and other teams while providing strategic recommendations to senior management, the board, and shareholders.

Serve as a strategic finance partner for the payments business by leading planning and forecasting, building models for merchant unit economics and profitability, preparing management business reviews, monitoring performance, identifying risks and opportunities, and delivering actionable financial analysis and solutions to cross-functional stakeholders.

Supports lending operations by managing data requests, refreshing data, maintaining dashboards, performing ad hoc data pulls, and helping build operational reports. The role provides hands-on exposure to business intelligence and data-driven decision-making. Candidates should be final-semester university students or recent graduates with basic Excel skills, strong interest in analytics, clear communication, attention to detail, curiosity, and proactive problem-solving abilities.

Leads regulatory engagement with Bank Indonesia, including consultations, submissions, examinations, and follow-ups. Advises stakeholders on regulatory implications of payment products and initiatives, drives approval and compliance assessments, interprets evolving regulations, and manages self-assessment, audit, and remediation programs. The role requires identifying risks, translating complex requirements into practical controls, resolving findings, and maintaining strong relationships with regulators and senior stakeholders.