The Role
Plans and executes risk-based internal audits, assesses operational and regulatory risks, evaluates controls, identifies gaps, prepares audit reports, recommends remediation, and monitors issue closure. The role partners with business, risk, compliance, and Group Audit stakeholders across GoTo’s technology-driven financial services ecosystem. It requires auditing regulated financial or lending operations, understanding payment systems and high-volume transactions, analyzing data, and communicating findings in Bahasa Indonesia and English.
Summary Generated by Built In
About the Role
At GoTo, our business operates in a fast-paced and increasingly regulated environment, with complex processes and high-volume transactions across our ecosystem. As a Lead Internal Auditor, you will plan and execute risk-based audits, assess operational and regulatory risks, and evaluate the effectiveness of key controls across the business. Working closely with business, risk, compliance, and Group Audit stakeholders, you will identify control gaps, communicate audit findings, and provide practical recommendations to strengthen governance and risk management. This role offers broad exposure to GoTo’s technology-driven business and evolving regulatory landscape, while providing opportunities to deepen your audit expertise and analytical skills.
What You Will Do
- Risk-Based Audit Planning: Plan and develop risk-based audit plans considering regulatory requirements, operational risks, business needs, and governance inputs (Enterprise Risk, Ethics, and Regulatory Compliance).
- End-to-End Audit Execution: Independently plan and execute audit engagements in line with approved plans, internal audit methodologies, and quality standards.
- Risk & Control Assessment: Perform in-depth analysis of operational processes, regulatory matters, and root causes to identify key risks and control gaps.
- Audit Reporting & Recommendations: Prepare clear and comprehensive audit reports, provide guidance on remediation actions, and monitor progress through to closure.
- Stakeholder & Issue Management: Engage with business stakeholders and Group Audit to discuss findings, escalate key issues, and align on remediation actions.
- Remediation Monitoring: Track remediation progress, follow up on outstanding findings, and support timely closure of agreed actions.
- Audit Communication: Effectively communicate audit observations, recommendations, remediation status, and report deliverables in both Bahasa Indonesia and English.
What You Will Need
- Minimum of 6–8 years of audit experience, gained from public accounting firms and/or internal audit roles, preferably within financial services, fintech, banking, or other regulated industries, especially those in lending.
- Hands-on experience auditing compliance with relevant Otoritas Jasa Keuangan (OJK) and/or Bank Indonesia (BI) regulations, preferably within financial services or lending-related businesses.
- Good understanding of risk-based audit methodologies, including audit planning, walkthroughs, control testing, identifying findings, and developing audit recommendations.
- Good understanding of payment systems, processes, and technology environments, with exposure to high-volume transaction processes preferred.
- Professional certification in audit, risk, or information systems (e.g., CA, CPA, CIA, CISA, CRMA, or equivalent) is preferred.
- Proficiency in data analysis tools such as MS Excel, ACL, Tableau, or equivalent, with strong analytical and problem-solving skills.
- Strong communication and stakeholder management skills, with the ability to work independently, manage multiple audit assignments, and communicate effectively in both Bahasa Indonesia and English. Strong report writing skills in English to communicate concisely on audit findings and reports.
About the Team
Our team, GoTo Internal Audit, is a growing group of dedicated auditors with deepening expertise in our respective areas. As part of GoTo’s Internal Audit function, we support the Board’s oversight role and provide guidance to Management on operational efficiency, risk management, and asset protection across GoTo, Gojek, and GoTo Financial.
Our goal is to be a trusted business partner by delivering high-quality audits that help improve operational excellence through stronger controls and governance practices, while offering valuable insights on the transparency of performance in relation to business objectives. As a publicly listed company, we also play a key role in safeguarding stakeholders’ interests, ensuring asset protection, and maintaining regulatory compliance.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
#LI-ONSITE
Skills Required
- Minimum 6–8 years of audit experience in public accounting and/or internal audit roles
- Experience auditing compliance with OJK and/or Bank Indonesia regulations
- Understanding of risk-based audit methodologies, including planning, walkthroughs, control testing, findings, and recommendations
- Understanding of payment systems, processes, and technology environments
- Proficiency in data analysis tools such as MS Excel, ACL, Tableau, or equivalent
- Strong analytical and problem-solving skills
- Strong communication, stakeholder management, and English report-writing skills
- Ability to communicate effectively in Bahasa Indonesia and English
- Professional certification in audit, risk, or information systems, such as CA, CPA, CIA, CISA, or CRMA
- Experience in financial services, fintech, banking, lending, or another regulated industry
- Exposure to high-volume transaction processes
GoTo Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GoTo Group and has not been reviewed or approved by GoTo Group.
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Fair & Transparent Compensation — Pay is considered competitive to above market for many corporate roles across core entities such as Gojek, Tokopedia, and GoTo Financial. Base pay is often characterized as solid or above market in Indonesia tech roles.
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Healthcare Strength — Medical coverage is characterized as strong in Indonesia and often extends to spouses and children. Company materials also highlight wellness support, parental insurance, and mental‑health counseling for employees and families.
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Leave & Time Off Breadth — Leave programs are described as generous, including maternity, paternity, and other special leave types at Tokopedia. Broader time‑off and flexibility practices are portrayed as supportive across corporate roles.
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The Company
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
