Search the 9 jobs at Cass Information Systems

Independently processes and responds to customer inquiries, analyzes issues, and fosters productive customer relationships. Focuses on improving account standing and promoting web-based services. Requires strong communication skills and organizational abilities under pressure.

The Project Manager is responsible for the deployment of solutions to meet the needs and requirements of Cass Telecom customers. This position provides business consulting for both pre and post sales activities utilizing repeatable processes to implement an efficient transition of customers to Cass services and applications.

Independently process routine questions, analyze issues, and develop productive customer relationships. Drive process improvement efforts and promote web-based services. Maintain stable performance under pressure and effectively communicate at all levels.

Responsible for extracting, sorting, and reviewing utility invoices in a fast-paced mailroom production line environment. Must meet established production quotas, maintain procedures, and work effectively under minimal supervision. High school diploma or equivalent required, along with experience in a production-oriented processing environment preferred.

The Client Account Representative is responsible for supporting the daily activities related to the processing of assigned client accounts, responding to internal and external requests, and driving process improvements. They are accountable for maintaining productive customer relationships and promoting company services.

The Solutions Architect designs, develops, implements, and oversees the operation of multiple applications within the company on multiple platforms. Provides technical leadership and consulting to team members and peers, including development and refinement of standards and participates or leads code and design reviews.

The Client Success Manager is responsible for developing positive relationships with clients to maximize satisfaction and engagement. They focus on expanding business relationships, increasing revenue, and ensuring a high level of service awareness. This role involves managing client relationships, executing business development strategies, and promoting client satisfaction through effective communication and engagement.

Performs duties associated with address change service process, creates reports, monitors communication, and contributes to client satisfaction. Requires high school diploma, customer service experience, and transaction processing experience.

Develop and support SQL Server database solutions, create stored procedures and functions, troubleshoot SSIS packages, and maintain database/code migrations. Bachelor's degree in computer science or equivalent work experience with 3-5 years of experience in developing SQL applications.