Jobs at Cass Information Systems

Supports daily processing of assigned client accounts, analyzes freight rates and processed data, verifies carrier invoices against customer rates using CassPort, resolves routine issues, communicates with stakeholders, and identifies process improvements. The role requires strong analytical, organizational, and communication skills, intermediate Excel proficiency, and fluency in English and Dutch. Applicants must live within commuting distance of Breda, Netherlands.

Manages managed file transfer software, servers, operating systems, protocols, certificates, and application performance. Troubleshoots transmission issues, outages, and process-flow problems; performs maintenance, patching, scheduling, replication, capacity planning, and security updates. Coordinates with internal teams, business partners, and external trading partners to onboard customers, resolve incidents, document processes, and provide reports. Provides customer communications and on-call incident response support.

Lead and mentor a development team to design, build, test, and deploy end-to-end web applications using the Microsoft stack. Collaborate cross-functionally to translate business needs into technical solutions, conduct code reviews, research emerging technologies, execute test plans, and uphold coding standards while following agile SDLC practices.

Leads developers in designing, developing, modifying, testing, documenting, and maintaining COBOL and SCOBOL applications. Coordinates project schedules, estimates costs, tracks progress, ensures coding standards, communicates with project requestors, mentors programmers, and resolves operational issues. The role requires developing complex online and batch programs and improving programming processes and techniques.

The Relationship Manager III builds financial relationships with clients, analyzes their creditworthiness, leads loan approvals, and manages risks associated with lending.

Supports and manages the bank’s regulatory compliance program by interpreting banking laws, updating policies, monitoring controls, conducting risk assessments, investigating violations, and coordinating audits and examinations. The role advises personnel on compliance matters, reviews customer-facing communications, provides training, and monitors BSA/AML and OFAC developments. It requires strong regulatory research, analytical, writing, organizational, and presentation skills, along with commercial banking compliance experience.

Build and manage positive B2B client relationships, improve satisfaction, support operational governance, monitor engagements and service issues in Salesforce, coordinate renewals and statements of work, and identify upsell opportunities. Conduct client meetings, provide reporting, communicate technology and roadmap updates, coordinate with sales, marketing, and operations teams, and ensure client needs and deliverables are addressed.

Audit freight bills for complex accounts, verify carrier charges against customer rates, correct overcharges, maintain audit procedures, research balance-due bills, advise rate database staff, support customers, and train less experienced staff.

Lead requirements analysis, design, and delivery of Cass TIS solutions. Document requirements, conduct gap analysis, define acceptance criteria, coordinate teams, create project plans, and mentor junior analysts to ensure successful deployments.

Audit and investigate shipping invoice discrepancies, lead client and provider calls/training, train users on Cass systems and reporting tools, perform root-cause analysis, drive process improvements, and collaborate with internal and external partners to resolve billing issues and maintain client relationships.

Lead and coordinate development teams to design, code, test, and document COBOL on-line and batch solutions. Provide system designs, modify existing programs, ensure adherence to standards, estimate project costs, report progress, mentor junior programmers, and interact with requestors to validate and demonstrate solutions.

Serve APAC clients by analyzing shipment and invoice data, interpreting freight rate agreements for rating engine setup, resolving client issues, training users, documenting requirements, and maintaining strong client relationships through proactive communication and process improvements.

Manage mid-tier client accounts by building relationships, driving account growth, supporting daily processing activities, coordinating system/process improvements, training staff, tracking projects/enhancements, and ensuring successful solution delivery.

Partner with Agile teams and stakeholders to elicit, analyze, and refine requirements into user stories and acceptance criteria. Support sprint planning, backlog prioritization, UAT, and iterative delivery while leveraging AI tools and data analysis to inform product decisions and improve workflows.

The Lead Project Manager provides strategic leadership in Agile delivery and AI integration for complex enterprise programs, ensuring alignment with business strategy and governance across the IT Project Management function.

The Lead Project Manager drives Agile delivery and AI integration in enterprise programs, ensuring portfolio governance and strategic alignment with business objectives while mentoring the PM team.

Lead IT development teams as the technical product owner, define technology vision and roadmaps, manage backlogs and releases, ensure SDLC and Agile practices, remove impediments, oversee SLAs, report project status and costs, and supervise product staff including hiring and performance decisions.