Sales Articles

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Brian Nordli Brian Nordli
Updated on March 20, 2025

How to Build an Ideal Customer Profile and Put It Into Action

A well-defined ICP aligns your product, sales and marketing.

How to Build an Ideal Customer Profile and Put It Into Action
Brian Nordli Brian Nordli
Updated on March 20, 2025

Sales Leaders Are Setting SDRs Up for Failure

They shouldn’t.

Sales Leaders Are Setting SDRs Up for Failure
Brian Nordli Brian Nordli
Updated on March 20, 2025

Lead Qualification Is a Waste of SDR Time

Here’s how to pivot to lead education.

Lead Qualification Is a Waste of SDR Time
Stephen Gossett Stephen Gossett
Updated on February 11, 2025

27 Lead Generation Companies to Know

These software and services providers aim to help you get prospects in the door — quickly.

Image: Shutterstock
Brian Nordli Brian Nordli
Updated on January 30, 2025

What Is Tech Sales? How to Get Into Tech Sales.

Tech sales refers to complex products like cloud services, hardware and software — with a focus on helping customers see the long-term value of a product. Here’s what skills are needed, the types of roles available and tips for getting started.

Image: Shutterstock / Built In
Brennan Nevada Johnson Brennan Nevada Johnson
Updated on January 28, 2025

How to Win Client Contract Renewals

It’s more effective and lucrative to keep current clients than to find new ones.

Image: Shutterstock / Built In
Brian Nordli Brian Nordli
Updated on December 03, 2024

Gap Selling: Everything You Need to Know

Gap selling identifies a company’s current state and ideal state, problems creating a “gap” between the two states and solutions for closing this gap. Here’s more on gap selling, its benefits, types of questions and whether it fits your team’s needs.

Image: Shutterstock
Jarron Vosburg Jarron Vosburg
Updated on December 03, 2024

Why Is Designing an Effective Commission Plan So Hard?

Building a commission structure that incentivizes your sales team and doesn’t break the bank can be tough. Our expert offers some guidance.

Image: Shutterstock / Built In
Joe Procopio Joe Procopio
Updated on November 25, 2024

How the Decline of the SaaS Market Affects All Tech Startups

Tech fatigue and AI are among the market shifts that might force startups to build different.

Image: Shutterstock / Built In
Joe Procopio Joe Procopio
Updated on November 25, 2024

Customer Loyalty Matters More Than Ever. Rewarding That Loyalty Is Mandatory.

If you don’t make your customer a VIP, your competitor will.

Image: Tada Images / Shutterstock / Built In

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