Consumer Tech Articles

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Hal Koss Hal Koss
Updated on April 10, 2025

Social Commerce Is Replacing the Shopping Mall

It’s coming for Amazon too.

Social Commerce Is Replacing the Shopping Mall
Jenny Lyons-Cunha Jenny Lyons-Cunha
Updated on April 10, 2025

A Bank with a Tech Heart: How Innovation is the Driving Force Behind Capital One

Capital One continues to innovate and use tech to change the banking industry. Built In sat down with experts from its newest business, Capital One Software, to learn more about the organization’s roots in innovation — and its latest exciting endeavors.

Photo of Capital One office interior with large art display.
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Hal Koss Hal Koss
Updated on April 08, 2025

Radio Flyer Is Rolling Onto Bird and Lime’s Turf

The century-old company is launching a line of scooters and e-bikes — but the little red wagon isn’t going anywhere.

Radio Flyer Is Rolling Onto Bird and Lime’s Turf
Hal Koss Hal Koss
Updated on April 03, 2025

An Oral History of Xfire, the Gaming App That Paved the Way for Discord

An early social network for gamers, Xfire racked up tens of millions of users. Then it collapsed.

An Oral History of Xfire, the Gaming App That Paved the Way for Discord
Hal Koss Hal Koss
Updated on April 01, 2025

Are Content Moderators Ready for Voice-Based Chat Rooms?

It’s a tall task, but getting it right is critical.

Are Content Moderators Ready for Voice-Based Chat Rooms?
Hal Koss Hal Koss
Updated on March 20, 2025

MasterClass: Building a Media Giant on Software, Camera Crews and Celebrities

Chief Operating Officer Mark Williamson shares what goes on behind the scenes.

MasterClass: Building a Media Giant on Software, Camera Crews and Celebrities
Hal Koss Hal Koss
Updated on March 20, 2025

Event-Discovery Platforms Are Pivoting to Virtual

These companies help people find and plan in-person activities. What do they do when everyone is stuck inside?

Event-Discovery Platforms Are Pivoting to Virtual
Hal Koss Hal Koss
Updated on March 20, 2025

Opendoor Is Speeding Up Plans to Digitize Home Buying

Virtual tours and tools that let shoppers enter homes by themselves are helping the company adapt to the pandemic.

Opendoor Is Speeding Up Plans to Digitize Home Buying
Hal Koss Hal Koss
Updated on March 20, 2025

Pandemic-Proofing a Two-Sided Marketplace: A Q&A With Wag’s COO

As demand shifts for gig economy startups, Wag is experimenting with new offerings.

Pandemic-Proofing a Two-Sided Marketplace: A Q&A With Wag’s COO
Hal Koss Hal Koss
Updated on March 20, 2025

Roam Is a Note-Taking Tool, and a Dream of a Better Self

Its app connects ideas the same way our brains do. Its cult following has helped it land record-breaking investments.

Roam Is a Note-Taking Tool, and a Dream of a Better Self

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