Consumer Tech Articles

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Anders Indset Anders Indset
Updated on June 11, 2025

Are You Ready to Be Replaced?

The era of widely available humanoid robots is closer than you think. Our expert shares his vision for the future.

Image: Shutterstock / Built In
Margo Steines Margo Steines
Updated on May 02, 2025

6 Top Tech Support Companies

These top tech support companies provide businesses and consumers with services like malware removal and software upgrades.

Photo: Shutterstock
Quinten Dol Quinten Dol
Updated on April 10, 2025

How Disney’s Tech Teams Drive Innovation in a Time of Crisis

The coronavirus pandemic threatened two of its key projects, prompting a wave of innovation at the entertainment giant.

How Disney’s Tech Teams Drive Innovation in a Time of Crisis
Hal Koss Hal Koss
Updated on April 10, 2025

Social Commerce Is Replacing the Shopping Mall

It’s coming for Amazon too.

Social Commerce Is Replacing the Shopping Mall
Jenny Lyons-Cunha Jenny Lyons-Cunha
Updated on April 10, 2025

A Bank with a Tech Heart: How Innovation is the Driving Force Behind Capital One

Capital One continues to innovate and use tech to change the banking industry. Built In sat down with experts from its newest business, Capital One Software, to learn more about the organization’s roots in innovation — and its latest exciting endeavors.

Photo of Capital One office interior with large art display.
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Hal Koss Hal Koss
Updated on April 08, 2025

Radio Flyer Is Rolling Onto Bird and Lime’s Turf

The century-old company is launching a line of scooters and e-bikes — but the little red wagon isn’t going anywhere.

Radio Flyer Is Rolling Onto Bird and Lime’s Turf
Hal Koss Hal Koss
Updated on April 03, 2025

An Oral History of Xfire, the Gaming App That Paved the Way for Discord

An early social network for gamers, Xfire racked up tens of millions of users. Then it collapsed.

An Oral History of Xfire, the Gaming App That Paved the Way for Discord
Hal Koss Hal Koss
Updated on April 01, 2025

Are Content Moderators Ready for Voice-Based Chat Rooms?

It’s a tall task, but getting it right is critical.

Are Content Moderators Ready for Voice-Based Chat Rooms?
Hal Koss Hal Koss
Updated on March 20, 2025

MasterClass: Building a Media Giant on Software, Camera Crews and Celebrities

Chief Operating Officer Mark Williamson shares what goes on behind the scenes.

MasterClass: Building a Media Giant on Software, Camera Crews and Celebrities
Hal Koss Hal Koss
Updated on March 20, 2025

Event-Discovery Platforms Are Pivoting to Virtual

These companies help people find and plan in-person activities. What do they do when everyone is stuck inside?

Event-Discovery Platforms Are Pivoting to Virtual

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