Customer Support Rep salary in US
Average Base Salary in US
$53,427
$5,810
Additional Cash Compensation
$59,237
Total Compensation
Median: 49,000
Min: $10K
Max: $160K
How Much Does a Customer Support Rep Make in US?
The average salary for a Customer Support Rep in US is $53,427. The average additional cash compensation for a Customer Support Rep in US is $5,810. The average total compensation for a Customer Support Rep in US is $59,237. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in US.
Add your Customer Support Rep in US salary info
Customer Support Rep
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US
US Remote Albuquerque, NM Atlanta, GA Austin, TX Baltimore, MD Birmingham, AL Boise, ID Boston, MA Buffalo, NY Charleston, SC Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Colorado, CO Colorado Springs Fort Collins Greater Boulder Area Greater Denver Area Western Colorado Columbus, OH Dallas-Fort Worth, TX Des Moines, IA Detroit, MI Hartford, CT Houston, TX Indianapolis, IN Kansas City, MO Las Vegas, NV Los Angeles, CA Orange County Madison, WI Memphis, TN Miami, FL Milwaukee, WI Minneapolis–Saint Paul, MN Nashville, TN New Orleans, LA New York City, NY Princeton-Trenton Oklahoma City, OK Omaha, NE Orlando, FL Philadelphia, PA Phoenix – Mesa – Scottsdale, AZ Pittsburgh, PA Portland, OR Providence, RI Raleigh-Durham, NC Sacramento, CA Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA Seattle, WA St. Louis, MO Tampa Bay, FL Washington DC
Salary Insights
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $53,030 and the average Customer Support Rep salary for men is $57,367.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with 7+ years of experience is $55,476. The average salary for <1 year of experience is $49,113.
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in US is between $70k - $80k.
Average Sales salaries in US
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,427 | Min: $10K Max: $160K |
| Inside Sales Representative | $53,889 | Min: $10K Max: $179K |
| Sales Development Representative | $58,463 | Min: $26K Max: $675K |
| Business Development Representative | $58,564 | Min: $10K Max: $250K |
| Sales Coordinator | $59,877 | Min: $45K Max: $82K |
| Sales Operations Analyst | $70,245 | Min: $20K Max: $215K |
| Sales Associate | $71,147 | Min: $38K Max: $128K |
| Tech Sales Representative | $78,426 | Min: $53K Max: $135K |
| Account Manager | $80,869 | Min: $1K Max: $344K |
| Inside Sales Manager | $83,685 | Min: $6K Max: $205K |
| Client Success Manager | $89,475 | Min: $30K Max: $250K |
| Account Executive | $100,610 | Min: $45K Max: $350K |
| Business Development Manager | $101,543 | Min: $16K Max: $285K |
| Sales Manager | $102,893 | Min: $0K Max: $344K |
| Sales Operations Manager | $106,513 | Min: $30K Max: $292K |
| Software Sales Representative | $109,494 | Min: $45K Max: $208K |
| Sales Engineer | $128,420 | Min: $9K Max: $305K |
| Director of Customer Success | $135,778 | Min: $51K Max: $330K |
| Sales Director | $151,611 | Min: $48K Max: $420K |
| Vice President of Sales | $205,282 | Min: $0K Max: $450K |
| CRO (Chief Revenue Officer) | $237,898 | Min: $67K Max: $450K |
FAQ
Q:
A.
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
Q:
How to become a customer support representative?
A.
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
Q:
What skills does a customer support representative need?
A.
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.
Career Info
Customer Support Rep jobs in US
Skills that affect Customer Support Rep salaries in US
1
Customer Support
2% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Office Management
0% have this skill
6
Client Services
0% have this skill
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $52,706 on average.
Recent Customer Support Rep salaries in US
$87,720
Yearly Salary
A Sr Partner Success Manager reported a yearly salary of $87,720 with +$10,526 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Austin, TX
$54,080
Yearly Salary
A Customer Care Representative reported a yearly salary of $54,080
< 1 Year of Experience
Female
501-1,000 Employees
Remote
$70,000
Yearly Salary
A Customer Support Analyst reported a yearly salary of $70,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Remote
$54,080
Yearly Salary
A Customer Care Representative reported a yearly salary of $54,080
< 1 Year of Experience
Female
501-1,000 Employees
Remote
$80,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $80,000 with +$5,600 in additional cash compensation
5-7 Years of Experience
Prefer not to say
51-200 Employees
Dallas-Fort Worth, TX
$97,000
Yearly Salary
A Trade Assistant reported a yearly salary of $97,000 with +$19,400 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
New York City, NY
$90,000
Yearly Salary
A Client Services Analyst reported a yearly salary of $90,000 with +$9,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
New York City, NY
$57,680
Yearly Salary
A Customer Support Specialist reported a yearly salary of $57,680
3-5 Years of Experience
Female
51-200 Employees
Greater Denver Area
$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000 with +$7,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Chicago, IL
$72,450
Yearly Salary
A Technical Support Specialist reported a yearly salary of $72,450 with +$7,000 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Boston, MA