Customer Support Rep salary in Raleigh-Durham, NC
Average Base Salary in Raleigh-Durham, NC
Additional Cash Compensation
How Much Does a Customer Support Rep Make in Raleigh-Durham, NC?
The average salary for a Customer Support Rep in Raleigh-Durham, NC is $60,000. The average additional cash compensation for a Customer Support Rep in Raleigh-Durham, NC is $4,333. The average total compensation for a Customer Support Rep in Raleigh-Durham, NC is $64,333. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in Raleigh-Durham, NC.
You earn than the average Customer Support Rep in Raleigh-Durham, NC
Customer Support Rep
Account Executive Account Manager Accountant Analytics Manager Android Developer Art Director Associate Product Manager Automation Engineer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Design Director Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Game Developer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative iOS Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Engineer Lead Software Engineer Machine Learning Engineer Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Office Manager Operations Associate Operations Manager Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist QA Analyst QA Engineer QA Manager Recruiter Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Marketing Manager Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Engineer Software Test Engineer Systems Engineer Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer
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Customer Support Rep jobs in Raleigh-Durham, NC
Customer Support EngineerThe Team:As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will be primary contact for the planning, installation and integration of our software, as well as for answering and documenting technical questions. You will form the internal interface between our customers and our consulting, data science
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in Raleigh-Durham, NC is between $60k - $70k.
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 1,000+ employees, earning $66,500 on average.
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $58,000 and the average Customer Support Rep salary for men is $100,000.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with 7+ years of experience is $100,000.
Average Sales salaries in Raleigh-Durham, NC
|Job Title||Average Salary||Salary Range|
|Inside Sales Representative||$47,143|
|Customer Support Rep||$60,000|
|Business Development Representative||$62,000|
|Sales Operations Analyst||$63,889|
|Sales Development Representative||$66,857|
|Client Success Manager||$83,222|
|Business Development Manager||$87,857|
|Inside Sales Manager||$93,571|
|Sales Operations Manager||$107,222|
|Director of Customer Success||$145,333|
|Vice President of Sales||$195,125|
|CRO (Chief Revenue Officer)||$264,571|
Skills that affect Customer Support Rep salaries in Raleigh-Durham, NC
2% have this skill
Account Management Ops
1% have this skill
0% have this skill
Team Training & Development
0% have this skill
0% have this skill
0% have this skill
Recent Customer Support Rep salaries in Raleigh-Durham, NC
A Senior Customer Support Engineer reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
7+ Years of Experience
A Senior Case Manager reported a yearly salary of $64,000 with +$3,000 in additional cash compensation
1-3 Years of Experience
A Customer Support Representative reported a yearly salary of $52,000
5-7 Years of Experience
A Customer Support Rep reported a yearly salary of $76,000
A Customer Support Rep reported a yearly salary of $57,000
A Customer Support Rep reported a yearly salary of $58,000
A Customer Support Rep reported a yearly salary of $52,000
A Customer Support Rep reported a yearly salary of $56,000
A Customer Support Rep reported a yearly salary of $45,000
A Customer Support Rep reported a yearly salary of $40,000
Frequently Asked Questions
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
How to become a customer support representative?
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
What skills does a customer support representative need?
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.