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Top Senior Customer Success Jobs in Wilmington, NC

Reposted 7 Days AgoSaved
Remote
Wilmington, NC
50K-120K Annually
Senior level
50K-120K Annually
Senior level
Software
The Senior Technical Account Manager will lead AI workflow implementations, manage customer relationships, monitor performance, and drive adoption through training and support.
Top Skills: Ai TechnologiesCloud ServicesEnterprise Integrations
Reposted 7 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
8 Days AgoSaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Edtech
Lead a team of Enterprise Customer Success Managers, drive retention and revenue growth for strategic clients, and establish long-term partnership strategies while optimizing operational excellence.
Top Skills: GainsightSalesforce
Reposted 8 Days AgoSaved
Remote or Hybrid
Wilmington, NC
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 8 Days AgoSaved
Remote
Wilmington, NC
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 8 Days AgoSaved
Remote
Wilmington, NC
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 8 Days AgoSaved
Remote
Wilmington, NC
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Artificial Intelligence • Software • Energy • Financial Services
The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.
Top Skills: Energy Management SoftwareFinancial Spreadsheet Modeling
Reposted 9 Days AgoSaved
Remote or Hybrid
Wilmington, NC
103K-138K Annually
Senior level
103K-138K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.
Reposted 9 Days AgoSaved
Remote
Wilmington, NC
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 9 Days AgoSaved
Remote
Wilmington, NC
132K-149K Annually
Senior level
132K-149K Annually
Senior level
Hardware • Machine Learning • Security • Software
The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.
Reposted 9 Days AgoSaved
Remote
Wilmington, NC
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
Lead a team of Customer Success Managers to enhance onboarding, customer adoption, and retention while developing strategies for customer value and risk management at Vanta.
Reposted 9 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Logistics • Mobile • Software
The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.
Top Skills: AIEamErpSaaSSap Pm
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Reposted 10 Days AgoSaved
Remote
Wilmington, NC
97K-146K Annually
Senior level
97K-146K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Customer Success Manager will manage strategic accounts in the Life Sciences industry, ensuring effective adoption of PTC solutions and maintaining strong customer relationships while driving value and feedback.
Top Skills: Alm SoftwareCadPlm
Reposted 10 Days AgoSaved
Remote
Wilmington, NC
80K-117K Annually
Senior level
80K-117K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Senior Customer Success Manager manages enterprise customer accounts, ensuring product success, building relationships, identifying risks, and driving customer advocacy and satisfaction.
Top Skills: AlmCadPlm
Reposted 10 Days AgoSaved
Remote
Wilmington, NC
78K-120K Annually
Senior level
78K-120K Annually
Senior level
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 10 Days AgoSaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 10 Days AgoSaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 10 Days AgoSaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
Senior level
Senior level
Healthtech
The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.
Top Skills: MS OfficeSalesforceSharepoint
Reposted 10 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.
Top Skills: Ehr IntegrationSaaS
Reposted 10 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 10 Days AgoSaved
Remote
Wilmington, NC
165K-200K Annually
Senior level
165K-200K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
Reposted 10 Days AgoSaved
Remote or Hybrid
Wilmington, NC
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 10 Days AgoSaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
Senior level
Senior level
Cloud • Software
The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.
Top Skills: Cloud Security ToolsDastQualysSastScaTenableVeracode
Reposted 12 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.
Top Skills: APIsFhirHl7JSONPythonSQLXML
Reposted 12 Days AgoSaved
Remote
Wilmington, NC
180K-180K Annually
Senior level
180K-180K Annually
Senior level
Artificial Intelligence • Information Technology
The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.
Top Skills: SaaS
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