Top Senior Customer Success Jobs in Wilmington, NC

18 Days AgoSaved
Remote
Wilmington, NC
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Healthtech • Pharmaceutical • Hospitality
The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.
Top Skills: ExcelHealthcare Analytics Tools
18 Days AgoSaved
Remote
Wilmington, NC
160K-160K Annually
Senior level
160K-160K Annually
Senior level
Cloud • Security • Software
The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.
Top Skills: AppsecAWSAzureCloud ComputingContainersDevsecopsGCPLinuxSupply Chain Security
18 Days AgoSaved
Remote
Wilmington, NC
100K-117K Annually
Senior level
100K-117K Annually
Senior level
eCommerce • Marketing Tech • Software
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.
Top Skills: Ai ToolsE-CommerceSaaS
18 Days AgoSaved
Remote
Wilmington, NC
165K-165K Annually
Senior level
165K-165K Annually
Senior level
Cloud • Security • Software
As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.
Top Skills: AppsecAWSAzureContainersDevsecopsGCP
Reposted 18 Days AgoSaved
Remote
Wilmington, NC
30K-120K Annually
Senior level
30K-120K Annually
Senior level
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills: Salesforce
Reposted 18 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Reposted 18 Days AgoSaved
Remote
Wilmington, NC
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills: Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
19 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
News + Entertainment
Lead and develop a team of Ad Network Customer Success Managers, drive revenue and retention, and develop strategies for client success while managing advertiser relationships.
19 Days AgoSaved
Remote
Wilmington, NC
85K-119K Annually
Senior level
85K-119K Annually
Senior level
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
19 Days AgoSaved
Remote
Wilmington, NC
160K-190K Annually
Senior level
160K-190K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.
Top Skills: Ai Tools
Reposted 19 Days AgoSaved
Remote
Wilmington, NC
30K-120K Annually
Senior level
30K-120K Annually
Senior level
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills: GongLms IntegrationsSalesforce
Reposted 19 Days AgoSaved
Remote
Wilmington, NC
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
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Reposted 19 Days AgoSaved
Remote
Wilmington, NC
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 19 Days AgoSaved
Remote
Wilmington, NC
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
20 Days AgoSaved
Remote
Wilmington, NC
200K-300K Annually
Senior level
200K-300K Annually
Senior level
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills: GainsightSalesforce
20 Days AgoSaved
Remote or Hybrid
Wilmington, NC
Senior level
Senior level
Cloud • Information Technology • Internet of Things • Productivity • Software
The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.
Top Skills: AIAutomationSaaS
20 Days AgoSaved
Remote
Wilmington, NC
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Fintech • Financial Services
As a Manager of Customer Success, you'll lead a team, manage customer escalations, ensure team effectiveness, and contribute to overall CS growth and operations.
Top Skills: Cs OpsCustomer Success Ai ToolsHelp Center ContentWorkflow Automation
Reposted 20 Days AgoSaved
Remote
Wilmington, NC
92K-141K Annually
Senior level
92K-141K Annually
Senior level
Software • Cybersecurity
In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.
Top Skills: Atlassian SuiteGoogle SuitemacOSMsft TeamsPlanhatSalesforceSlackWindowsZoom
Reposted 21 Days AgoSaved
Remote
Wilmington, NC
134K-175K Annually
Senior level
134K-175K Annually
Senior level
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
Reposted 21 Days AgoSaved
Remote
Wilmington, NC
90K-165K Annually
Senior level
90K-165K Annually
Senior level
Healthtech
Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.
Top Skills: AIAnalyticsDatabricks
21 Days AgoSaved
Remote
Wilmington, NC
195K-230K Annually
Senior level
195K-230K Annually
Senior level
Artificial Intelligence • Information Technology • Consulting
The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.
Top Skills: AICrm ToolsDeveloper ToolsHubspotLlmSalesforce
Reposted 21 Days AgoSaved
Remote
Wilmington, NC
114K-161K Annually
Senior level
114K-161K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.
Top Skills: Alm SoftwareCadPlm
Reposted 21 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 21 Days AgoSaved
Remote
Wilmington, NC
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 21 Days AgoSaved
Remote
Wilmington, NC
188K-295K Annually
Senior level
188K-295K Annually
Senior level
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
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