Top Remote Customer Success Jobs in Wilmington, NC

YesterdaySaved
Remote
Remote Wilmington, NC
Mid level
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.
Top Skills: AIWealth Management Software
YesterdaySaved
Remote
Remote Wilmington, NC
Mid level
Mid level
Industrial
As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.
Top Skills: Crm PlatformsSalesforce
YesterdaySaved
Remote
Remote Wilmington, NC
50K-75K Annually
Junior
50K-75K Annually
Junior
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Customer Success Manager will onboard customers, monitor account health, conduct check-ins, and collaborate with teams to ensure customer success. They will also document interactions in HubSpot and work towards retention targets.
Top Skills: Hubspot
YesterdaySaved
Remote
Remote Wilmington, NC
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will build and scale the customer success function, ensuring customer satisfaction, driving adoption, securing renewals, and expanding revenue through upsells and cross-sells.
Top Skills: Analytics ToolingAutomation TechnologiesCRMGainsightGenaiSalesforce
Reposted YesterdaySaved
In-Office or Remote
Remote Wilmington, NC
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
30K-120K Annually
Senior level
30K-120K Annually
Senior level
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills: GongLms IntegrationsSalesforce
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
111K-130K Annually
Mid level
111K-130K Annually
Mid level
Natural Language Processing • Software
As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.
Top Skills: C#Database ManagementJavaJavaScriptObjective-CPHPPythonRest ApiRubySwiftWeb Development
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
138K-162K Annually
Mid level
138K-162K Annually
Mid level
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills: Compliance SoftwareSaaS
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
138K-162K Annually
Mid level
138K-162K Annually
Mid level
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills: ComplianceSaaSSecurityTechnical Solutions
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
32-32 Annually
Junior
32-32 Annually
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills: Customer Success ToolsPendoSalesforce
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
Mid level
Mid level
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills: Crm SoftwareSaaS
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Reposted YesterdaySaved
Remote or Hybrid
Remote Wilmington, NC
75K-144K Annually
Senior level
75K-144K Annually
Senior level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.
Top Skills: AISaaSUcaas
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
120K-170K Annually
Mid level
120K-170K Annually
Mid level
Artificial Intelligence • Edtech • Software
Lead end-to-end implementation projects for a multi-product platform in education technology, ensuring timely launch and effective stakeholder coordination.
Top Skills: APIsClasslinkCleverInfinite CampusLmsPowerschoolSftpSisSynergy
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
Internship
Internship
Cloud • Software • Database • Analytics
As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.
Top Skills: Ai ToolsChatgptClaudeGeminiWorkflow Automations
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
176K-294K Annually
Expert/Leader
176K-294K Annually
Expert/Leader
Fintech • Information Technology • Analytics
The Vice President leads Customer Success by developing strategies for client engagement, overseeing contract negotiations, and enhancing customer relationships across various digital platforms.
Top Skills: AnalyticsDigital MediaE-Commerce Software
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
YesterdaySaved
Remote
Remote Wilmington, NC
Mid level
Mid level
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills: CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
Reposted YesterdaySaved
Remote
Remote Wilmington, NC
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
2 Days AgoSaved
Remote
Remote Wilmington, NC
200K-300K Annually
Senior level
200K-300K Annually
Senior level
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills: GainsightSalesforce
2 Days AgoSaved
Remote
Remote Wilmington, NC
80K-120K Annually
Entry level
80K-120K Annually
Entry level
Artificial Intelligence • Productivity • Software
Manage customer onboarding and ensure users maximize Wonderly's platform. Diagnose issues, launch ads, and monitor funnel performance to drive real results for customers.
Top Skills: AIAnalyticsCRMMarketing Systems
2 Days AgoSaved
Remote
Remote Wilmington, NC
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.
2 Days AgoSaved
Remote
Remote Wilmington, NC
50K-60K Annually
Senior level
50K-60K Annually
Senior level
Insurance
The Client Success Specialist manages the onboarding of new clients for employee benefit programs, ensuring successful implementation and ongoing service coordination. Responsibilities include designing onboarding strategies, leading meetings, managing timelines, and guiding clients through the setup process.
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