Top Remote Operations Jobs in San Diego, CA

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Support eBay's AML Transaction Monitoring program by executing alert reviews, performing due diligence and transaction analysis, resolving referrals and account issues, and contributing to rule discovery and optimization. Maintain regulatory awareness (Sanctions, KYC, TM), prepare quality work products, collaborate with QA and leadership, and help streamline processes and policies.

The Operations Coordinator facilitates maintenance operations, prioritizes service requests, schedules vendors, manages inspections, and improves processes to ensure efficient property management.

Support the Athletic Director by managing athletic operations, event and game-day logistics, facilities and equipment, budgets, stakeholder relations, and departmental administration to ensure safe, organized athletic events and positive experiences for student-athletes and spectators.

Manage complex fraud and identification scenarios across credit and deposit products, investigate third- and first-party fraud, support CIP/KYC, assist customers by phone, research multiple systems, secure accounts, process fraud claims, escalate trends, and maintain knowledge of fraud prevention and regulatory requirements.

Manage CRM hygiene (HubSpot), contracts and e-signature workflows, reconcile payments (Stripe, PaySimple), run audits and reports, support collections, document SOPs, and collaborate cross-functionally to keep the sales-to-enrollment pipeline accurate and efficient.

Senior executive responsible for P&L and service delivery across multi-country BPO/CX operations. Drive commercial strategy, operational standards, AI/automation integration, scaling playbooks, client relationships, and leadership development to optimize cost, risk, and performance.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Lead end-to-end management of multi-site enterprise storage, backup, and recovery platforms. Ensure data durability, availability, compliance, and disaster recovery readiness while driving strategy, vendor and budget management, and mentoring a distributed operations team.

Lead field operations for assigned telecom assets, performing site audits and data collection (including UAS) to ensure safety, compliance, and asset integrity. Coordinate with customers, vendors, and internal teams to manage maintenance, repairs, and project closeouts for towers, rooftops, fiber, and generators. Respond to emergencies and meet service SLAs. Frequent travel and physical site work required.

Manage day-to-day IT operations including device procurement, provisioning, maintenance, endpoint security, access provisioning, and helpdesk support. Administer San Jose office networking, server room, and videoconferencing systems and provide remote support to the Hong Kong office. Support procurement, vendor coordination, IT training, and contribute to device management and security strategy.

Provide multi-channel customer support via email, chat, and phone; update customer records in internal systems; troubleshoot and resolve inquiries; collaborate to improve processes and customer satisfaction.

Own and administer HubSpot, build and maintain reports, dashboards, workflows, and automations. Provide analytics and forecasting for Revenue, Finance, and Operations, translate data into actionable insights, partner cross-functionally to improve lead flow, pipeline management, and operational processes, and support strategic initiatives like process automation and data cleanup.

Owner-operator role to build and run core operational domains for rapid market expansion. Diagnose chaotic problems, design processes, tooling, metrics, and documentation, deliver measurable improvements, hand off systems, and repeat. Work directly with leadership with real operating authority toward GM-level ownership.

Lead and scale internal business functions (HR, finance, payroll, legal, compliance, executive support). Drive operational strategy with the CEO, manage cross-functional teams, improve systems/processes, oversee payroll and financial reporting, manage external counsel, and serve as escalation point to ensure compliant, scalable operations in a high-growth logistics startup.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

The Senior Director will lead Operations Engineering for renewable projects, focusing on maximizing performance, driving improvements, and ensuring compliance.

Lead business, financial, and administrative support for an Area: identify value-creation opportunities, develop operating and compensation plans, enforce internal controls, hire and develop talent, manage site budgets and projects, and implement systems training to drive margin and operational efficiency across sites.

Administer and enhance Logik CPQ, build and validate complex quotes, maintain Salesforce data quality, and partner with Sales, Finance, Legal, and Product to ensure accurate quote-to-cash execution.

The Manager, Proposals & Content Operations will oversee the proposal and RFP functions, enhancing coordination, content strategy, and leveraging AI for quality and efficiency.

Manage Field Service Managers and large technician/contractor teams across California to oversee installation, maintenance, inventory, fleet, budgets, KPIs, and customer satisfaction for tablet/telecom/video visitation services; hire, coach, and ensure safe, efficient regional operations with regular travel.

Lead cross-functional business operations focused on client lifecycle, deal desk/pricing, implementation, and utilization. Manage 1-2 direct reports, resolve complex client escalations, own company workstreams, and optimize processes and tooling to improve scalability and financial outcomes.

Lead data-driven analyses and cross-functional operational initiatives to improve patient conversion, provider utilization, and operational efficiency. Build reporting infrastructure and dashboards with Product and Data, define metrics, and partner across Operations, Clinical, Finance, and Commercial to implement and measure process improvements and scalable insights.

Drive Legal Operations strategy and execution: assess and redesign processes, implement and administer legal technology and AI-enabled solutions, build dashboards and BI reporting, manage e-billing/spend and vendor relationships, and support compliance, governance, and cross-functional change management.

As an AML Operations Analyst, you'll conduct investigations, file reports, and enhance processes to support compliance within Ramp's AML program.