Top Remote Operations Jobs in San Diego, CA

Leads revenue intelligence operations supporting Marketing through executive reporting, forecasting, KPI governance, data quality, automation, and performance insights. The role develops marketing and SDR forecasting models, owns scorecards, improves reporting infrastructure, and translates pipeline, funnel, and ROI data into recommendations for senior leadership. It partners with Finance, Revenue Operations, Data Engineering, Analytics, Marketing, and SDR teams while mentoring analysts and driving cross-functional reporting standards.

Own sales forecasting, pipeline and performance analytics, GTM planning, sales compensation strategy, and revenue reporting. Partner with senior Revenue, Sales, Marketing, and Finance leaders to identify risks, evaluate scenarios, improve forecast accuracy, and translate complex analyses into actionable recommendations. This senior individual contributor role requires autonomy, executive communication, and expertise in SaaS revenue operations, Salesforce, sales compensation, quota planning, and pipeline management.

Supports CX Operations through business analysis, process optimization, project management, requirements gathering, performance reporting, dashboard development, and custom analysis. The role translates operational needs into business requirements, validates solutions, analyzes appraiser and broker coverage, develops business justifications, and communicates insights and recommendations to leadership. It manages multiple initiatives, supports system enhancement requests, and partners cross-functionally with finance, sales, product, and operations teams.

Leads the global People Operations strategy, shared services team, tiered service model, and AI-enabled automation roadmap. Establishes service standards, governance, compliance controls, metrics, vendor management, and change-management practices across regions. Partners with HR Technology, IT, Legal, Finance, and People leadership to scale systems and processes while ensuring privacy, security, auditability, human oversight, and strong employee experience.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Leads Cloud and AI Platforms business operations, cross-organizational strategy, fiscal-year planning, rhythm-of-business execution, and executive business insights. Orchestrates inputs from Product, Sales, Marketing, Finance, Engineering, Partners, and Customer Success to align priorities, investments, and GTM execution. Drives governance, risk management, operational improvements, and data-informed decisions while influencing senior stakeholders and managing a high-performing strategic planning team.

Build and lead a business-owned quality assurance function for contact center operations. Oversee transactional quality testing, call monitoring, QA procedures, governance, methodologies, and reporting. Partner with business, compliance, finance, product, operations, and PMO teams to improve customer and employee experiences, operational efficiency, and performance. Lead strategic initiatives, manage interdependencies, influence senior stakeholders, and develop cost-effective solutions across phone and omnichannel operations.

Manages third-party asset management platforms and supports trading, custodial, and client service teams. Reviews accounts for accuracy and compliance with asset allocation policies, configures accounts, monitors trading and allocations, supports strategy reallocations, troubleshoots platform issues, and coordinates with compliance, investment strategy, asset managers, and client service teams.

Own the global partner operations infrastructure, including attribution, reporting, deal registration, channel conflict resolution, forecasting, planning, partner data architecture, and operating cadence. Partner with executive leadership, Revenue Insights, Sales, Legal, Systems, and regional teams to scale reseller, distributor, and referral motions. Build processes and policies, improve data integrity, support PRM and Salesforce requirements, analyze operating-model gaps, and drive consistent global adoption.

Oversee litigation operations across multiple states by supervising and developing Team Leads, implementing standardized SOPs, monitoring case workflows and deadlines, coordinating cross-state initiatives, delivering training, and analyzing Filevine and BigQuery performance data. The role ensures consistent litigation execution, balanced caseloads, compliance with court procedures and statutes of limitations, timely phase progression, and accountability across distributed litigation teams.

Support enterprise contact center and telephony operations during migration to Five9 CCaaS. Administer Cisco, Microsoft Teams, Avaya, and Five9 platforms; perform provisioning, deprovisioning, MACD changes, troubleshooting, ticket management, documentation, and user support. Collaborate with IT, network, vendors, and business teams, escalating complex diagnostics to L2 engineers. Work standard Eastern-time business hours without on-call responsibilities.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Supports multiple laboratory and production service sites by coordinating customer requirements, procurement, inventory and service operations. The role provides backup coverage for coordinators and technicians, interfaces with customers and suppliers, supports SAP transactions and invoicing, maintains quality metrics and KPIs, manages expense budgets, trains associates, develops efficiency programs, and helps complete SOPs and other operational projects. Regular travel between locations, overnight travel, physical lifting, and occasional out-of-region travel are required.

Supports multiple customer facilities across a geographic territory by coordinating lab supplies, inventory, procurement, shipping, SAP services, quality metrics, training, and customer requirements. Provides backup coverage for operational roles, leads service initiatives, manages expense budgets, supports projects and documentation, and travels between locations, including overnight trips. Requires customer interaction, prioritization, physical lifting, valid driving credentials, and familiarity with laboratory or GMP environments.

Supports quoting and order management for assigned accounts, responds to customer requests, manages product and partner processes, validates configurations, tracks orders, prepares reports, identifies upsell opportunities, and mentors new sales operations employees.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Owns sales enablement materials, health plan sales support, commercial contracts, events, Salesforce workflows, pipeline tracking, RFP coordination, and LinkedIn content. This cross-functional role manages multiple stakeholders and deadlines while improving commercial processes, supporting growth initiatives, and creating executive-ready presentations and proposals. The position is fully remote and requires strong organization, visual storytelling, CRM experience, and independent execution in a fast-moving healthcare startup.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Supervises entry and processing staff, including hiring, training, scheduling, performance management, and coaching. Monitors workflow, quality, production effectiveness, and operational reports; analyzes processes and recommends improvements. Handles escalations, customer inquiries, administrative issues, and special projects. Develops procedures for new programs or contracts and collaborates across departments to support customer satisfaction and organizational goals.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Directs day-to-day operations for a large, multi-region Veterans services program. Oversees scheduling, employee coordination, training readiness, facility compliance, vendor relationships, service performance, operational risk, and business continuity. Resolves capacity constraints and service disruptions while monitoring KPIs and implementing corrective actions. This remote role requires up to 50% travel initially and may transition to hybrid work.

Leads strategic operations for Slack, serving as the executive bridge to Salesforce Sales Operations, Global Incentive Compensation, and Deal Desk teams. Influences go-to-market policy, deal structures, compensation design, and quoting processes; synthesizes field and leadership input into data-backed recommendations; identifies and resolves operational barriers; and aligns cross-functional partners to represent Slack’s priorities consistently.

Leads transformation of digital-asset trading operations, including post-trade settlement, reconciliation, cash positioning, inventory management, risk mitigation, and process improvement. Oversees a global team supporting spot, lending, and derivatives operations; defines KPIs and SLAs; partners with engineering, product, finance, accounting, compliance, traders, and external counterparties; and develops scalable infrastructure and procedures for institutional crypto transactions.

Manage end-to-end settlement of global Bond and Repo trades, including trade validation, settlement instructions, exception resolution, failed-trade investigation, and operational risk control. Ensure regulatory and SOP compliance, maintain process documentation, support data-driven operating improvements, reduce manual workflows, and collaborate with stakeholders to enhance efficiency and service quality.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.