Top Remote Jobs in Sacramento, CA

Run Agent Operations for Luna, an AI assistant embedded in Microsoft Dynamics 365 Business Central. Monitor agent quality, telemetry, escalations, adoption, and task completion; maintain knowledge and training; support customer configuration and enablement; and translate findings into product, documentation, and workflow improvements. Partner across Customer Success, Product, Development, and Implementation while supporting APIs, integrations, agent interoperability, and AI-assisted customer success operations.

Lead YouTube strategy, scripting, packaging, production, analytics, and creative team management for a business education channel. Own subscriber, view, retention, and funnel goals; develop content ideas and structured tests; write and edit long-form scripts; guide editors and designers; analyze performance; and connect YouTube activity to leads and sales. The role requires strong storytelling, business judgment, marketing-funnel understanding, and full-time collaboration with leadership.

Manage partner brands through ServiceTitan onboarding, implementation, adoption, optimization, and long-term success. Lead project timelines and go-live execution, translate legacy workflows into scalable processes, train and coach operational teams, resolve escalations, review performance scorecards, and drive continuous improvement across multiple residential service brands.

Administer and secure Windows, Microsoft 365, cloud, identity, network, virtualization, backup, and data center infrastructure. Support tenant consolidation, acquisitions, patching, monitoring, disaster recovery, endpoint management, second-level user support, and engineering applications. Automate provisioning and reporting, maintain documentation and runbooks, support compliance enclaves, and provide backup coverage for identity and network operations. Occasional travel, maintenance windows, on-call work, and physical data center activities are required.

Supports the President and senior leadership team through executive calendar management, meeting preparation, travel coordination, strategic planning support, action-item tracking, executive communications, presentations, dashboards, event coordination, expense reporting, and process improvement. The role coordinates cross-functional initiatives, maintains leadership documentation, leverages AI and automation tools, and ensures strategic priorities advance with strong visibility, accountability, and follow-through.

Leads Japan insurance go-to-market strategy, executive advisory, AI-led transformation, and commercial opportunity development. Advises senior insurance executives on operating models, modernization, AI adoption, and technology strategy across P&C and L&A insurance. Localizes NTT DATA’s global insurance capabilities for Japan while connecting Japanese market needs with global product, engineering, sales, and delivery teams. Requires senior leadership, insurance expertise, strategic product marketing, sales leadership, and professional fluency in Japanese and English.

Manage cyber incident response engagements for global clients, providing technical support in digital forensics, cyber defense, and breach remediation. Responsibilities include coordinating complex cases, managing resources and budgets, presenting findings, maintaining client relationships, mentoring junior staff, monitoring quality, and delivering commercially viable advice across concurrent projects.

Provide Level 1 and Level 2 technical support for a SaaS platform, troubleshooting portal, SSO, API, integration, and content issues. Own tickets through resolution, maintain SLA compliance, document and escalate complex bugs, communicate clearly with global customers, and contribute to knowledge-base articles. The role also involves collaborating with Customer Success, Sales, Engineering, and Content teams while developing expertise to resolve straightforward content bugs independently.

Supports client implementations, onboarding, account management, compliance activities, reporting, documentation, and client communications for I-9 and E-Verify SaaS programs. Coordinates internal teams, tracks client health and compliance risks, prepares business reviews, participates in user acceptance testing, and maintains user guides and knowledge-base materials. The role helps resolve client issues, improve adoption, and support client satisfaction and retention.

Leads global revenue enablement across sales, account management, and partner support. Builds onboarding, certification, coaching, sales methodology, training, and go-to-market programs; develops frontline managers; introduces AI-enabled workflows; manages enablement technology vendors; and measures ramp time, quota attainment, productivity, and certification outcomes for executive leadership.