Top Remote Jobs in Sacramento, CA

Manage and grow a portfolio of government and public-sector accounts using the GovDeals online auction platform. Responsibilities include client onboarding, training, support, utilization growth, account re-engagement, listing quality review, presentations, and collaboration with sales teams. The role involves onsite asset cataloging, description gathering, photography, conferences, and extensive travel within an assigned territory while maintaining strong client relationships.

Support the CEO by managing complex calendars, priorities, travel, expenses, meetings, logistics, materials, and follow-ups. Build trusted relationships with executives, board members, customers, partners, and stakeholders. Improve administrative processes through AI and emerging technology, while exercising discretion with confidential information in a fast-paced global environment.

Leads and develops a team of Customer Success Managers while owning portfolio retention and expansion targets across B2B SaaS accounts. Uses Gainsight, Salesforce, dashboards, health scores, usage signals, and AI-generated insights to identify risks, prioritize resources, coach team members, and drive proactive customer outcomes. Partners with Sales, Product, Marketing, and Support, and builds scalable engagement and retention programs.

Develop and lead Gainsight’s information security strategy, policies, and procedures. Manage security leadership, architecture, identity management, compliance, risk assessments, vulnerability testing, and threat mitigation. Ensure adherence to GDPR, HIPAA, ISO 27001, SOC 2, and related standards. Present security posture, metrics, and recommendations to executive leadership while collaborating with Engineering, IT, and Security teams in a SaaS environment.

Updates and migrates ITS website and Help Center content, ensuring accuracy and consistency. Organizes Workday Student training materials, tracks participation, proofreads student communications, and supports special projects. The role collaborates with ITS teams, subject matter experts, project managers, and the Associate Director while managing deadlines and completing tasks independently.

Lead experience strategy and UX design for digital experiences. Conduct research, define personas and journey maps, facilitate workshops, create wireframes and prototypes, refine information architecture and design systems, support usability testing, and collaborate with cross-functional teams to connect user needs with client business outcomes.

Shape the Wall Street Journal’s newsletter voice, edit flagship and personality-led newsletters, coach reporters in conversational digital writing, and improve reader engagement through audience feedback, open rates, subject lines, formats, and copy iteration.

Leads and develops NOC engineers, oversees daily network operations, ensures SLA performance, and coordinates responses to major incidents and escalations. The supervisor distributes workloads, monitors metrics, communicates with clients and leadership, conducts post-incident reviews, improves runbooks and processes, and identifies automation opportunities. The role requires technical team leadership, strong networking and systems knowledge, effective incident management, and occasional after-hours support.

Processes purchase orders, invoices, cancellations, and incoming payments while reconciling accounts and ensuring billing accuracy. Responds to customer and employee inquiries, maintains billing and customer records, prepares invoices, reports, and statements, and resolves discrepancies. Supports membership terminations, billing platform projects, system testing, and process updates. Requires strong organization, communication, attention to detail, multitasking, and Microsoft Office proficiency.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Own product launch communications and monthly release programs for the Avenir platform and technology partners. Develop launch plans, messaging, sales enablement materials, training, and customer-facing collateral. Coordinate readiness across Product, Sales, Account Management, Customer Success, Partnerships, and Marketing. Conduct market, competitor, and customer research, track launch performance, and provide insights supporting product positioning, adoption, and go-to-market initiatives.

Manage a portfolio of customers using Reunion PWA to ensure prevailing wage and apprenticeship compliance. Deliver audited reports, build scalable data collection processes, lead onboarding and training, represent customer needs to product and engineering, and drive adoption, retention, and growth through technical guidance and compliance expertise.

Leads Marketing Operations systems, processes, campaign and email execution, events, budgets, marketing technology, data governance, lead routing, workflow standardization, reporting, and AI-enabled efficiency improvements. Manages cross-functional coordination, operational performance, vendor relationships, and team development while ensuring reliable campaign delivery and continuous process improvement.

Build and improve production AI features using LLMs, RAG, semantic search, and agentic workflows. Design evaluation pipelines, golden datasets, scoring methodologies, regression tests, and quality gates. Instrument AI systems to monitor quality, latency, cost, safety, and reliability using observability platforms. Create reusable tooling and standards, analyze production traces, support compliant AI delivery, and coach product teams on dependable AI engineering practices.