Top Remote Data & Analytics Jobs in Rochester, NY

Own Toast’s Voice of the Customer program across customer segments, analyzing NPS, CSAT, CES, qualitative feedback, and business metrics. Identify root causes of customer pain, develop data-driven recommendations, improve CX measurement practices, and influence cross-functional teams to prioritize customer-focused solutions. The role also builds listening channels, promotes customer-centric decision-making, and aligns CX priorities with organizational goals.

Build Deepgram’s governed decision layer above warehouse gold tables. Responsibilities include modeling cross-system entities, owning semantic and metrics definitions, creating agent-facing data tools and MCP surfaces, implementing data quality assertions and reconciliation checks, evaluating AI agent accuracy, and answering business questions while leaving reusable models behind. The role requires production-grade SQL and Python, semantic-layer ownership, strong data modeling judgment, AI-native workflows, clear writing, and comfort building infrastructure from scratch.

Designs scalable data architectures, ELT/ETL pipelines, data models, quality frameworks, and self-service data platforms. Partners with engineering, product, program, leadership, and data science teams to translate business needs into technical solutions. The role includes end-to-end technical ownership, large-scale batch and streaming data processing, mentoring junior engineers, system optimization, and on-call support for platform stability.

Build and maintain reliable data pipelines, computed tables, and scalable data models using SparkSQL and PySpark. Integrate IoT, product, customer, external, unstructured, and ML-related data into a central data lake for analytics, causal inference, model training, and dashboards. Ensure high data quality and uptime while collaborating with data science, analytics, AI/ML, and engineering teams.

Leads enterprise data and analytics strategy, architecture, modernization, and delivery across cloud and on-premises environments. Oversees data platforms, engineering, integration, governance, quality, lineage, security, and compliance. Partners with executives to define roadmaps and investments, manages cross-functional teams and vendors, enables AI/ML capabilities, and mentors data professionals while driving scalable, trusted data solutions and measurable business outcomes.

Own Eve’s data platform end to end, including ingestion, orchestration, incremental dbt models, Snowflake administration, Terraform infrastructure, observability, access controls, and pipeline reliability. Build schema-change detection, freshness SLAs, CI environments, and incident processes while managing performance and compute costs. Partner with analytics engineers and stakeholders to maintain trusted data for reporting and AI systems, using AI-assisted development and documenting platform standards.

Manages programmatic analytics and insights for client accounts, leading measurement frameworks, brand lift studies, incrementality testing, and A/B experiments. Develops media and campaign strategies, communicates performance insights to clients, and supports pitches and QBRs. Oversees, mentors, and develops analysts while partnering with Product, Engineering, Sales, and Customer Success teams to improve measurement tools, campaign optimization, and analytical capabilities.

Leads global contact center capacity planning, forecasting, headcount, and hiring strategies. Builds predictive staffing models using Python, analyzes contact flows and staffing accuracy, and develops reports with MicroStrategy, Alteryx, and Power BI. Communicates data-driven recommendations to executives, partner managers, vendors, and operations teams while managing planning initiatives and optimizing service levels, customer experience, and costs.

Owns fraud performance analytics for depository products, including monitoring losses, approval rates, false positives, customer friction, and risk metrics. Builds data models, transformation pipelines, dashboards, scorecards, and monitoring frameworks. Conducts fraud deep dives and develops optimized rules, policies, thresholds, models, and decision strategies. Partners with Product, Engineering, Machine Learning, Data Engineering, Fraud Operations, and Risk teams to improve fraud detection and support product launches.

Lead design and implementation of scalable Databricks Lakehouse solutions using Delta Lake, Unity Catalog, and MLflow. Advise stakeholders, drive cloud data platform modernization across Azure/AWS/GCP, ensure data governance and quality, optimize performance and cost, and mentor teams. Support presales, deliver billable consulting, and champion AI/ML-enabled data solutions to translate platform capabilities into business outcomes.