Top Remote Jobs in Orlando, FL

Serve as primary partner contact managing onboarding, renewals, and growth for higher-ed clients. Drive enrollment and retention goals, report on metrics, remove barriers for learners, design scalable processes, and coordinate cross-functional teams to improve partner satisfaction and outcomes.

Own Tier 2/3 escalations for payment processing, API integration, and SaaS platform issues. Troubleshoot across payment rails, third-party integrations, and internal systems (PostgreSQL, Firebase, JetAdmin). Build and maintain AI agents and automation to reduce ticket volume. Partner with Product and Engineering to resolve systemic issues, document root causes, and serve as a technical escalation resource for frontline support.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Manage a high-volume book of existing SaaS customers to drive upsell and expansion revenue. Prospect for whitespace, execute territory plans, own customer relationships end-to-end, coordinate with Customer Success, Support, and Renewals, and maintain CRM and sales records to ensure retention and growth.

Build and optimize backend data pipelines and calculations for 7M+ securities using Python/Django. Implement Airflow pipelines, pandas/Celery-based async calculations, database query tuning, caching, scalable data models, incident investigation, code reviews, and cross-team collaboration to ensure timely, accurate financial data.

The Recruiting Operations Lead will design and oversee the recruitment process, lead ATS migration, manage recruiting metrics, and partner cross-functionally to enhance hiring efficiency and quality.

Design, build, and maintain a new cross-platform Flutter app for iOS and Android. Implement state management (Riverpod/BLoC/Provider), integrate RESTful APIs, optimize performance and security, manage app lifecycle and store deployments, work in an agile CI environment, and collaborate across the product team.

Lead and coach a Customer Success team to drive renewals, retention, and expansion for enterprise B2B SaaS customers. Own team performance metrics, support strategic escalations, improve CS processes and playbooks, align goals using OKRs, collaborate cross-functionally, and advocate AI adoption. Role requires up to 50% travel and stewardship of hiring, development, and talent decisions.

Own and grow Hebbia's Middle East enterprise sales: prospect, run demos, negotiate and close large deals with sovereign wealth funds, asset managers, banks and PE/VC; build regional pipeline, represent the company at events, partner on technical evaluations, inform product and GTM strategy, and hire a regional team.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.