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Top Remote Customer Success Jobs in Omaha, NE
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of enterprise customers in the Max program as the executive-facing strategic advisor. Drive adoption, executive alignment, growth planning, and measurable outcomes using automation and KPI data. Lead executive business reviews, onsite engagements, and partner with specialists, product, and implementation teams to ensure onboarding, activation, retention, and expansion.
Cloud • eCommerce • Information Technology • Payments • Software
Manage a portfolio of enterprise B2B SaaS accounts as the primary customer relationship owner. Build SMART success plans, align with Sales for retention and expansion, proactively identify and mitigate risk, drive adoption and executive engagement, and use data to demonstrate quantifiable customer value.
Top Skills:
ClariCongaCpqGainsightPower BISalesforce
Energy
Manage end-to-end onboarding and ongoing account support for commercial and industrial customers in demand-response energy programs. Serve as primary customer contact, coordinate cross-functional teams, drive timely market entry, maintain accurate records, and support sales to grow customer relationships and revenue.
Top Skills:
Salesforce
Healthtech • Pharmaceutical • Manufacturing
Lead client partnership and early-adopter pilot programs for AI-driven revenue cycle automation products. Coordinate across account, product, implementation, marketing, and sales teams to support adoption, training, demos, and commercialization while gathering client feedback to inform product roadmaps.
Healthtech
Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.
Top Skills:
AWSAws QuicksightAzureETLMicrosoft Power BiOraclePostgresPythonSQLSQL ServerTableauVersion Control
Artificial Intelligence • Edtech • Healthtech • Software
Provide high-touch user support via Intercom, troubleshoot web/mobile and integrations, build Intercom automations and AI-driven workflows, create help center content, report bugs and collaborate with product and engineering, and support onboarding to improve user experience and reduce friction.
Top Skills:
Ai IntegrationsAPIsChatgptClaudeCSSGrokHTMLIntercomLms
Software
Manage Enterprise customers to drive activation, adoption, retention, expansions and renewals. Provide product training, monitor health metrics, mitigate risk, deliver account reviews, and collaborate cross-functionally to improve customer outcomes.
Top Skills:
HubspotSlackTypeformZapier
Cloud • Information Technology • Software
Manage post-sale relationships for SMB and VIP customers, drive adoption and retention, conduct QBRs, monitor health scores and usage, coordinate escalations with Support/Product, and maintain CRM records while identifying upsell opportunities.
Top Skills:
Crm/Cx PlatformsGoogle SheetsPandadocPipedriveSalesforceZendesk
Artificial Intelligence • Software • PropTech • Automation
Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.
Artificial Intelligence • Big Data • Software
Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.
Top Skills:
Crm SystemsFacebook AdvertisingGoogle Ads (Display)Google Ads (Search)Google AdwordsGoogle Analytics (Ga4)Pmax
Artificial Intelligence • Big Data • Software
Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.
Top Skills:
Bing AdsCrm SystemsFacebook AdsGoogle AdsGoogle Analytics (Ga4)Performance Max (Pmax)
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills:
Crm Systems
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Big Data • Cloud • Food • Pet
Manage a portfolio of CPG/retail clients to drive adoption, retention, and expansion of SPINS commerce enablement tools. Act as product expert and trusted advisor, onboard clients, monitor health, mitigate churn, identify upsell opportunities, and relay customer feedback to Product, Sales, and Support teams.
Top Skills:
CpqDocusignExcelOutreachSalesforceZendesk
Payments • Software
Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.
Top Skills:
Ai-Assisted ToolsData DashboardsInternal Reporting ToolsMS OfficeSalesforceTeamsZoom
Big Data • Software
Manage a portfolio of 30–50 commercial mid-market SaaS accounts to drive adoption, retention, renewals, and expansion. Build executive relationships, deliver QBRs, forecast renewals in CRM, identify upsell opportunities, partner cross-functionally on onboarding and product feedback, and travel ~25–30% working US Eastern time.
Top Skills:
AmplitudeChurnzeroGainsightHubspotLookerSalesforceTableau
Artificial Intelligence • Software
Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.
Top Skills:
Ai/Ocr/Idp PlatformsAPIsBssiConfluenceDu/Lp (Aus Findings)EmpowerEncompassGainsightJIRAMismoOpenclosePower BISalesforceTableau
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.
Top Skills:
Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.
Top Skills:
Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
AdTech • Marketing Tech • Social Media • Design
As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.
Top Skills:
AnalyticsPaid MediaSeo
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills:
AnalyticsDigital MarketingPaid MediaSeo
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills:
AWSAzureBashDockerGCPKubernetesLinuxPython
Artificial Intelligence • Logistics • Software • Transportation
The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.
Top Skills:
IntercomJIRANotion
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills:
ExcelFreshdeskSFDCZendesk
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills:
B2B SaasCrms
Healthtech
Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.
Top Skills:
59ClearinghousesCoding Modifiers (25CptEhrsGoogle DriveHcpcs Level IiIcd-10-Cm/PcsLt/Rt)MS OfficePractice Management SystemsRcm DashboardsXu
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Top Companies in Omaha, NE Hiring Remote Customer Success Roles
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