Top Remote Customer Success Jobs in Omaha, NE

Reposted 20 Days AgoSaved
Remote
Remote Omaha, NE
65K-110K Annually
Mid level
65K-110K Annually
Mid level
Consumer Web • Real Estate • Sharing Economy • Virtual Reality • Consulting • Manufacturing
Manage a portfolio of customer accounts to drive onboarding, adoption, retention, and expansion. Serve as primary client contact, run business reviews, monitor adoption metrics, resolve issues with cross-functional teams, and deliver success plans, training, and reporting to improve satisfaction and renewals.
Top Skills: ChurnzeroGainsightGoogle WorkspaceHubspotMicrosoft Dynamics 365MS OfficeMicrosoft TeamsPlanhatSalesforceSlackTotangoZoho CrmZoom
21 Days AgoSaved
Easy Apply
In-Office or Remote
Remote Omaha, NE
Easy Apply
80K-120K Annually
Junior
80K-120K Annually
Junior
Fintech • HR Tech • Financial Services
Manage onboarding, account management, and customer support for employer partners. Own client relationships, gather user feedback, build and iterate operational processes, and drive data-informed improvements to scale the business.
22 Days AgoSaved
Easy Apply
Remote
Remote Omaha, NE
Easy Apply
103K-175K Annually
Senior level
103K-175K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of U.S. public sector accounts to drive adoption, retention, expansion, and satisfaction of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach customers on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and use project management to deliver customer enablement and success initiatives.
Top Skills: Ci/CdContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Reposted 23 Days AgoSaved
Remote or Hybrid
Remote Omaha, NE
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
Manage an enterprise portfolio end-to-end to drive adoption, retention, renewals, and expansion. Use customer health and utilization data to forecast risk, recommend corrective actions, and enable customers to realize value. Build executive relationships, guide implementations and learning strategies, and collaborate with sales to meet gross and net retention goals.
Top Skills: GainsightSalesforce
Reposted 27 Minutes AgoSaved
Remote
Remote Omaha, NE
88K-120K Annually
Junior
88K-120K Annually
Junior
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Lead enterprise customer success for Inspectorio's supply-chain SaaS: manage onboarding and multi-module implementations, configure platform components, drive ROI and product adoption, serve as technical escalation point, perform business-analysis and UAT, coordinate cross-functional teams, and support contract/subscription changes.
Top Skills: AsanaB2B SaasBigQueryConfluenceExcelFigmaGoogle Cloud PlatformGoogle SheetsHubspotInspectorio Platform (SightJIRALab Testing)MiroRiskSalesforceTotangoTraceability
Reposted 29 Minutes AgoSaved
Remote
Remote Omaha, NE
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.
Top Skills: APIsJIRA
Reposted 29 Minutes AgoSaved
Remote
Remote Omaha, NE
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
Reposted 29 Minutes AgoSaved
Remote
Remote Omaha, NE
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted 29 Minutes AgoSaved
Remote
Remote Omaha, NE
Senior level
Senior level
Security • Cybersecurity • Automation
Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.
Top Skills: Cybersecurity
Reposted 30 Minutes AgoSaved
Remote
Remote Omaha, NE
56K-129K Annually
Junior
56K-129K Annually
Junior
Cloud • Software
The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.
Reposted 33 Minutes AgoSaved
Remote
Remote Omaha, NE
150K-189K Hourly
Senior level
150K-189K Hourly
Senior level
HR Tech • Software
Lead and coach a team of Customer Success Managers to drive adoption, retention, and long-term value for a large portfolio. Build repeatable playbooks, scalable processes, and operational rigor. Partner cross-functionally (Implementation, Support, Sales, Product) to ensure seamless lifecycle experiences, use data to inform decisions, and continuously improve team performance and customer outcomes.
Reposted 33 Minutes AgoSaved
Remote
Remote Omaha, NE
150K-189K Annually
Senior level
150K-189K Annually
Senior level
HR Tech • Software
Lead and coach a team of Customer Success Managers for enterprise clients. Drive adoption, onboarding, retention, and process scalability. Partner cross-functionally with Product, Sales, Support, and RevOps to improve outcomes, implement repeatable approaches, and advocate for customers while building scalable operations and developing team capabilities.
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Reposted 33 Minutes AgoSaved
Remote
Remote Omaha, NE
Senior level
Senior level
Fintech • Financial Services
Manage a 12–15 mid-market enterprise portfolio of Credit Union customers, lead executive onboarding, drive adoption and value realization, run QBRs/EBRs, surface data-driven insights, collaborate with product/implementation/support, and generate qualified expansion opportunities to grow ARR.
Reposted 33 Minutes AgoSaved
In-Office or Remote
Remote Omaha, NE
96K-180K Annually
Senior level
96K-180K Annually
Senior level
Software
Partner with engineering teams to drive Kotlin backend adoption: guide migrations from Java, troubleshoot integration and scaling, recommend tailored strategies, track adoption stages, identify and remove blockers, and maintain feedback loops while running workshops, demos, and outreach.
Top Skills: GradleJavaJvmKotlinKtorMavenMicronautQuarkusSpringSpring Boot
Reposted 33 Minutes AgoSaved
Remote
Remote Omaha, NE
Mid level
Mid level
Artificial Intelligence • Marketing Tech
Responsible for onboarding customers and leading strategies in SEO and content, converting initial engagements into long-term contracts while ensuring customer satisfaction and growth.
Top Skills: AIContent StrategySeo
Reposted 34 Minutes AgoSaved
Remote
Remote Omaha, NE
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Real Estate • Software
Manage a portfolio of high-value B2B SaaS clients to drive adoption, retention, and account growth. Lead QBRs, monitor customer health, partner with onboarding, AM and technical teams to deliver value, surface customer feedback to Product, and support renewals and expansion.
Top Skills: CRMEnergy Star Portfolio ManagerEnertiv PlatformGresbNotionZoho Crm
Reposted 34 Minutes AgoSaved
Remote
Remote Omaha, NE
Mid level
Mid level
Edtech
The Customer Success Manager will manage user support, drive engagement, monitor analytics, and collaborate with teams to enhance customer satisfaction and retention.
Top Skills: Analytics ToolsCircleCrm SystemsHubspotPosthog
Reposted 35 Minutes AgoSaved
Remote
Remote Omaha, NE
198K-233K Annually
Senior level
198K-233K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
Reposted 35 Minutes AgoSaved
Remote
Remote Omaha, NE
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills: HarvestJIRATrello
Reposted 35 Minutes AgoSaved
Remote
Remote Omaha, NE
Senior level
Senior level
Fintech • Mobile • Payments • Software
Manage and nurture a portfolio of mobile app customers to ensure successful implementation and adoption of RevenueCat. Act as a growth advisor: analyze customer data, propose actionable tactics, create educational content (workshops, guides), and collaborate with Product, Sales, and Marketing to influence product and drive customer revenue growth.
Top Skills: Google DocsLinearSlackZoom
Reposted 35 Minutes AgoSaved
Remote
Remote Omaha, NE
130K-150K Annually
Expert/Leader
130K-150K Annually
Expert/Leader
Healthtech
Senior leader accountable for success, retention, expansion, and executive alignment of strategic healthcare clients. Owns multi-product engagements across risk adjustment, quality, analytics, and clinical programs; leads client success teams, drives measurable outcomes, influences product strategy, and ensures value realization and growth with C-suite engagement.
Top Skills: PowerPoint
Reposted 35 Minutes AgoSaved
Remote
Remote Omaha, NE
152K-179K Annually
Senior level
152K-179K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills: APIsDockerGitGraphQLKubernetes
Reposted 35 Minutes AgoSaved
Remote
Remote Omaha, NE
Junior
Junior
Financial Services
Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.
Top Skills: CanvaZoom
Reposted 36 Minutes AgoSaved
Remote
Remote Omaha, NE
145K-185K Annually
Senior level
145K-185K Annually
Senior level
Healthtech
The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.
Reposted 36 Minutes AgoSaved
Remote
Remote Omaha, NE
Mid level
Mid level
Information Technology • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.
Top Skills: APIsJavaScriptRestfulSQL
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