Top Remote Customer Success Jobs in Omaha, NE

The Clinical Excellence Specialist at Grow Therapy plays a pivotal role in supporting providers by helping them achieve the highest standards of care, clinical outcomes, and client satisfaction. Responsibilities include outreach to therapists and prescribers, conducting one-on-one sessions, collaborating on quality improvement initiatives, and fostering a culture of support and collaboration. Requires a master's degree, minimum 5 years of clinical practice experience, and strong leadership and communication skills.

Lead and motivate a team of Customer Support Specialists to provide exceptional customer service via Phone and Chat. Assess and improve tech stack, collaborate with other leaders to enhance customer experience, and advocate for team success. Remote role with a focus on building strong customer relations and maintaining high CSAT scores.

The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.

Managing the planning and development of pursuit products and resources aligned to sales strategies, leveraging pipeline analytics, curating scalable digital sales products, collaborating with content and product leaders, and proactively managing content assets.

Managing the planning and development of pursuit products and resources aligned with sales strategies, leveraging analytics for content strategy, creating consensus for scalable digital sales products, managing content resources, driving product adoption, and managing content asset timelines.

Managing the curation and development of pursuit products and resources aligned with sales strategies for clients. Utilizing pipeline analytics to create a content strategy roadmap. Leading the creation of scalable digital sales products and managing a range of content resources. Collaborating with various leaders to drive product adoption and usage. Proactively managing the timeline and maintenance of content assets. Contributing to proposal innovation and generating intellectual capital and thought leadership.

The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.

As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for helping top company leaders showcase the mission, products, and empowered individuals through visual storytelling. Your role will involve video editing, production, and creating presentation materials for various channels and events. You will collaborate with executive leadership and other teams to communicate vision and impact through different mediums.

As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will help top company leaders showcase the mission, products, and empowered individuals through visual storytelling. Your primary focus will be on video editing and production to position executives as visionary leaders on key topics.

The Product Support Representative (PSR) at Pluralsight is responsible for providing exceptional customer support by interpreting technical, subscription, payment, and administrative questions. Daily activities include responding to customer queries, validating issues, personal development time, and project work. Must be organized, detail-oriented, and collaborative.

The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.

Manage a multi-partner, fully outsourced, channel-focused customer support operation. Orchestrate and oversee the performance of a large-scale operational function, supporting the activities of specialized customer support agents. Drive performance through data-driven operational excellence and continuous improvement.