Top Remote Jobs in Miami, FL

Lead onboarding and implementation for agency and SMB clients. Configure and troubleshoot CRM and platform integrations, APIs, webhooks, and AI phone workflows in live environments. Collaborate with engineering, product, and customer success teams to resolve technical issues, improve product adoption, document repeatable workflows, and train clients. The role requires strong technical communication, SaaS implementation experience, and comfort working autonomously in a fast-paced startup.

Build and maintain client relationships, understand customer needs, explain product value, coordinate internal support, analyze consumer data, maintain account records, resolve complaints, identify industry trends, and advocate for an improved buyer experience.

Onboard new customers, support product deployment, and create playbooks for customer success and new-hire training. The role works closely with the CEO and CSO at a climate technology startup, addressing ambiguous problems and developing innovative solutions for agriculture and energy customers. Experience in customer success or product management is required; agriculture, SaaS, and early-stage startup experience are preferred.

Manage regional sales growth for the Naturals ice cream channel through UNFI, KEHE, Whole Foods, Sprouts, and other retail customers. Build distributor and retailer relationships, execute customer and promotional plans, expand distribution, improve assortment, coordinate broker resources, and manage trade investment. The role owns sales, profit, share, and retail execution goals while using customer data and category insights to develop growth strategies and improve return on investment.

Manages client accounts, renewals, expansions, and satisfaction while supporting proposals, RFP responses, technical documentation, and client-facing materials. Coordinates with sales, product, engineering, legal, finance, and delivery teams to translate technical requirements into clear content, meet deadlines, manage handoffs, and improve recurring workflows.

Develop and execute digital marketing strategies and campaigns across channels including Google Ads. Create social media content using HubSpot and Hootsuite, analyze performance metrics, provide actionable insights, and collaborate with cross-functional teams to maintain brand consistency and improve customer engagement.

Leads configuration operations for a designated technology area or customer group. Resolves technical incidents, implements customer solutions, anticipates issues, supports service revenue growth, and advises on renewals and account plans. Builds senior customer relationships, prepares recommendations and reports, contributes to knowledge sharing, and collaborates on complex technical issues. The role requires moderate technical expertise, independent judgment, and customer support experience.

Own JD Edwards data extraction, modeling, transformation, and pipeline development. Lead ERP data mapping, cleansing, conversion, reconciliation, and cutover support for implementations, upgrades, and migrations. Build trusted datasets for BI and finance or operations reporting, establish data-quality controls, and document data flows. Partner directly with finance, distribution, manufacturing, ERP, IT, and business stakeholders while serving as the client’s primary JDE data expert.

Leads Workday integration workstreams for higher education and nonprofit implementations. Responsibilities include discovering customer requirements, designing and deploying complex integrations, managing delivery timelines, supporting testing, conducting knowledge transfer, and contributing to process improvements. The role requires deep Workday integration expertise, public-sector domain experience, technical implementation leadership, and familiarity with Workday Studio and Orchestrate.

Drive ecosystem growth and enterprise adoption of CoinMarketCap’s on-chain Oracle product. Responsibilities include prospecting DeFi protocols and blockchain enterprises, managing the full business development cycle, negotiating partnerships, developing market expansion strategies, presenting technical solutions, maintaining client relationships, influencing product roadmaps, and representing the product at industry events.