Top Remote Jobs in Madison, WI

Provides remote inbound technical support for residential and small-business alarm and home automation customers. Responsibilities include diagnosing issues through guided workflows, explaining troubleshooting steps, resolving problems, de-escalating customer concerns, scheduling onsite technician visits when needed, and promoting virtual or self-service options. The role requires multitasking across systems, accurate documentation, dependable attendance, strong communication, and a private, distraction-free home workspace.

Leads product management strategy and execution for agentic onboarding, customer success, support resolution, and product utilization. Manages and develops PMs, partners with engineering, design, data science, platform, and post-sales teams, and tracks metrics including time to value, adoption, resolution, and churn. Requires experience delivering complex multi-team strategies, B2B SaaS onboarding or activation improvements, and AI-powered or agentic products.

Manage premium eCommerce client portfolios, lead account managers and strategists, build Amazon growth strategies, oversee forecasts and media plans, analyze market trends, resolve client challenges, and improve agency operations. The role requires strong client leadership, paid media expertise, analytical skills, and experience managing consumer brands in Amazon and eCommerce environments.

Advise executives and managers on organizational design, talent decisions, performance, succession, and employee relations. Lead investigations, accommodations, leave matters, restructures, performance programs, culture initiatives, and engagement planning across US, UK, and Hong Kong teams. Use workforce data and AI-enabled support tools to inform decisions, route routine questions, and improve People processes while ensuring employment compliance.

Owns enterprise application architecture, lifecycle roadmaps, integrations, security models, environments, recovery strategies, and platform operations. Designs future-state solutions, administers assigned applications, troubleshoots complex issues, governs access controls, and leads upgrades, migrations, modernization initiatives, and technical workstreams. Coordinates developers, vendors, consultants, and service providers while ensuring application reliability, supportability, documentation, compliance, and alignment with business requirements.

Supports procurement initiatives for medical supplies, equipment, pharmaceuticals, and other goods and services. Manages participation reports, communicates savings opportunities to operations teams and care centers, coordinates with vendors on contract linking and cost-savings analyses, and assists with corporate procurement functions. Requires procurement experience, familiarity with sourcing, contracting, and vendor management, strong organization, communication skills, and HIPAA compliance.

Leads multi-channel campaign execution and develops visual assets across digital, print, social, branch, event, and paid-media channels. Stewards brand standards, advises branch partners, manages creative production and external vendors, administers digital signage, and resolves production issues. Maintains documentation and ensures accessibility, compliance, quality, and stakeholder alignment across creative deliverables.

Lead the BDR team’s inbound and outbound prospecting, account-based engagement, pipeline generation, and daily operating rhythm. Hire, onboard, coach, and performance-manage BDRs while improving meeting quality and developing high performers toward AE roles. Partner with Sales, Marketing, and Channel teams on campaigns, lead routing, and target-account plans. Optimize Salesforce, Outreach, ZoomInfo, Nooks, Seamless, and AI-enabled workflows to improve productivity, reporting, and pipeline outcomes.

Produces end-to-end creative video content, from concept development and scriptwriting through pre-production, on-set direction, post-production oversight, and final delivery. Collaborates with editors, cinematographers, designers, talent, and cross-functional stakeholders to maintain brand and narrative integrity. Manages multiple production pipelines in a fast-paced environment, organizes assets, and supports ad hoc production tasks. Healthcare or clinical content experience is preferred. Requires remote U.S. work and travel for field productions.

The AI Engineer designs, develops, and operationalizes responsible AI systems, including generative AI applications, RLHF models, guardrails, prompt engineering, and RAG frameworks. Responsibilities include evaluating and fine-tuning models, developing Python applications on cloud platforms, implementing ML software engineering practices and CI/CD pipelines, and collaborating with stakeholders on AI roadmaps and delivery. The role requires leading complex AI/ML initiatives and translating technical concepts for diverse audiences.