Top Remote Jobs in Madison, WI

Advises enterprise contact center customers on change management for technology implementations, process improvements, and AI-enabled capabilities. Leads workshops, develops PROSCI-aligned change plans, guides stakeholder engagement and communications, supports adoption and reinforcement, and coaches leaders and frontline teams through behavioral and workflow changes. Collaborates with business and application consultants to align change activities with transformation milestones and success criteria.

Leads the enterprise Data Science and AI vision, strategy, roadmap, and global organization. Oversees production-grade machine learning, Generative AI, Agentic AI, predictive modeling, AI governance, deployment, monitoring, cost optimization, and responsible AI. Partners with executive, product, engineering, commercial, legal, operations, and customer success stakeholders to deliver scalable AI products, automation, improved customer outcomes, and measurable business value.

Consults with colleges and universities on Ellucian Colleague Finance implementations, optimization, upgrades, troubleshooting, and process improvement. Advises finance leaders, analyzes financial workflows, leads training and discovery sessions, develops documentation, improves reporting and data integrity, and supports technology modernization initiatives. The role requires deep higher-education finance expertise, strong Colleague Finance knowledge, client-facing consulting skills, and periodic travel.

Owns marketing operations strategy, systems, workflows, campaign governance, lead management, reporting, and sales handoffs. Partners with marketing, sales operations, and revenue systems teams to improve funnel visibility, data quality, automation, scalability, and business impact. Evaluates marketing technologies and AI capabilities, recommends process improvements, and supports adoption and continuous optimization of the marketing technology stack.

Leads complex consulting engagements, executive client relationships, delivery strategy, account expansion, net-new business development, proposals, pricing, and engagement economics. Drives solution and intellectual property development, internal process improvement, and people leadership while supporting firm growth. The role is remote in the U.S. and requires up to 70% travel.

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, monitors anomalies, processes identity and compliance documents, and communicates with users and contractors. Maintains accurate records, handles escalations, tracks performance metrics, supports account activation, contributes to compliance content and process improvements, and collaborates with Product and Marketplace Supply teams to improve platform integrity and operational scalability.

Supports the rollout of Davidson Connect CRM across wealth management branches by preparing and validating data, assisting with user testing and launches, answering workflow questions, developing training resources, and maintaining CRM and Envestnet data. The role also supports other wealth management applications, user communications, training schedules, and team projects, with occasional travel as needed.

Close DTC healthcare sales over the phone, manage the full sales pipeline, conduct consultations, follow up with prospects, explain insurance and cash-pay programs, and enroll members. The role also handles inbound communications, onboarding for the first 45 days, objection handling, motivational interviewing, competitor research, and quota attainment while collaborating cross-functionally.

Designs, builds, and owns production RAG systems, including ingestion, chunking, embeddings, hybrid retrieval, reranking, evaluation, secure multi-tenant access, and LLM serving. Optimizes open-source models with Ollama and llama.cpp across cloud, on-premises, and air-gapped environments. Establishes architecture standards, reviews designs, mentors AI developers, evaluates emerging RAG techniques, and supports Azure/AWS infrastructure, Kubernetes deployments, CI/CD, observability, and Kafka-based ingestion pipelines.

Supports the TMS product roadmap by gathering customer and operational insights, translating needs into user stories and requirements, collaborating with engineering and UX, validating features, tracking adoption, and assisting with launches and enablement. The role requires developing expertise in shipping workflows, carrier integrations, rate shopping, label generation, and transportation operations while partnering with customer-facing teams.