Top Remote Jobs in Madison, WI

Lead and scale a 3-person Product Support team, build support infrastructure (runbooks, escalation matrix, SLAs, QA), improve resolution quality and CSAT/NPS, reduce engineering escalations, implement deflection tracking, and collaborate cross-functionally with Engineering, Operations, and Partnerships.

Design, build, and maintain application hosting infrastructure on Kubernetes in GCP. Implement infrastructure as code, CI/CD pipelines, cloud security and CVE remediation, monitor and optimize performance and costs, and support internal platform users.

Lead and execute enterprise UX design for SaaS mortgage servicing products. Drive design systems in Figma, mentor designers, translate business and technical requirements into scalable, data-driven user flows and interactions, partner with product and engineering, and use AI-assisted tools to accelerate design delivery.

Contract Sales Recruiter to own full-cycle hiring for Account Executives: source, screen, manage agency partners, refine interview loop and scorecards, partner on comp and offers, maintain ATS data, and close candidates in a fast-growing startup.

The Internal Business Development Consultant drives growth by managing inbound leads, engaging financial advisors, and collaborating with the sales team to transition opportunities.

Support data migration projects by preparing, validating, transforming, and testing data. Validate field mappings, run SQL queries, perform data quality checks and reconciliations, document processes and findings, and assist cross-functional teams and clients under senior guidance.

Design, develop, test, and maintain scalable front-end and back-end services and APIs. Lead technical design, perform code reviews, troubleshoot production issues, document systems, implement automated tests, and collaborate with cross-functional teams to deliver reliable shipping infrastructure.

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

Manage engagement and value realization for key and mid-market broker customers. Drive product adoption via account planning and data, deliver training and enablement, coordinate cross-functional resources, resolve customer issues, and maintain regular communication to ensure alignment with DAT solutions.

Lead the technical roadmap and design for Marqeta's core issuing and processing platform. Drive high-impact initiatives to improve performance, reliability, scalability, and cost-efficiency. Write, review, and optimize code across the stack, partner with product, mentor technical leads, and evangelize best practices for resiliency, security, and multi-region systems.