Top Remote Jobs in Madison, WI

Provides rapid technical support for hardware, software, networking, cloud, and Microsoft platform issues. Resolves and triages tickets, prioritizes customer requests, assigns escalations, schedules service appointments, documents solutions, answers support calls, and improves help desk and dispatch processes. The role requires strong troubleshooting, communication, customer service, and ticket-management skills across Windows, macOS, Linux, Microsoft 365, Office 365, and Azure environments.

Develops and governs strategic pricing policies, models, deal structures, and commercialization strategies for services and software offerings. Conducts competitive benchmarking, elasticity studies, scenario and financial analyses, and evaluates revenue, margin, and customer lifetime value impacts. Integrates pricing with CPQ, CRM, ERP, and analytics systems while establishing governance processes. Partners with sales, finance, marketing, product operations, and executives, and creates training to support value-based pricing and services growth.

Leads Development’s data and systems operations, including CRM and WeGive administration, platform integrations, data hygiene, reporting, governance, troubleshooting, documentation, and staff training. Manages the Constituent Records Management team and Business Solutions Analyst, oversees vendor relationships, validates system updates, supports donor-data security and compliance, and translates technical issues into operational recommendations for leadership.

Leads paid social creative strategy across multiple client accounts, overseeing testing agendas, creative roadmaps, performance analysis, and client presentations. Manages and develops strategists and designers while translating data into actionable creative recommendations. Partners with media, analytics, and account teams, champions AI-enabled workflows, and stays current on paid social platforms, ad formats, and creative trends. The role also supports client growth, pitches prospective clients, and ensures high-quality strategic and creative deliverables.

Provides L3 technical support for enterprise distributed systems, troubleshooting configuration, hardware, product, and customer issues. Partners with engineering on resolution and root cause analysis, builds support tooling and services, participates in global on-call rotations, and collaborates with Customer Success to improve customer satisfaction. Requires expertise in Linux, Kubernetes, cloud platforms, containerization, Bash or Python, and distributed systems, with AI tooling experience preferred.

Leads strategic pricing for services and solutions by developing pricing policies, competitive benchmarks, deal structures, and financial models. Partners with Sales, Finance, Marketing, Product Operations, and executives to align pricing with commercialization, profitability, and customer growth goals. Oversees pricing system integration, governance, scenario analysis, training, and continuous improvement across customer segments. Requires expertise in services and software subscriptions, market analysis, revenue and cost recognition, profitability assessment, and pricing strategy transformation.

Performs financial analysis, forecasting, budgeting, variance analysis, data manipulation, and trend reporting for healthcare departments. Partners with stakeholders to interpret financial results, prepare recommendations, review budget submissions, resolve discrepancies, and connect operational trends to financial outcomes. Presents executive summaries, supports budgetary systems, fulfills ad hoc analysis requests, and provides training and guidance to departmental users.

Develops and maintains Power BI reports and analytics solutions, troubleshoots reporting issues, traces data through SQL and Databricks, and explains insights to nontechnical users. Advises customers and developers on BI and AI solutions, explores AI automation opportunities, recommends platform strategies, and provides training and best practices. The role requires advanced Power BI, DAX, SQL, Databricks, AI, and healthcare data knowledge, with Epic familiarity preferred.

Develop and maintain full-stack security infrastructure features, expand PKI, PAM, and KMS products, collaborate directly with enterprise customers, and explore AI applications for secrets management. The role requires deep JavaScript ecosystem expertise, particularly React.js, Node.js, and TypeScript, with Go and DevOps experience preferred. This is a primarily remote role for candidates in specified regions who can work U.S. hours.

Advises banks and credit unions on Banking AI strategy, technology deployment, governance, branch transformation, and maturity assessment. Leads discovery sessions, executive workshops, phased rollout planning, and strategic planning engagements. Acts as a banking industry subject matter expert for prospects, customers, sales, product, marketing, and customer success teams. Develops thought leadership and represents the company at industry events while helping financial institutions align technology investments with growth and operational goals.