Top Remote Customer Success Jobs in Madison, WI

25 Days AgoSaved
Remote
Remote Madison, WI
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.
Top Skills: ChurnzeroClientsuccessCustomer Success Automation PlatformsGainsight
25 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Fintech • Information Technology
As a Customer Success Manager, you will ensure positive experiences for UK and EU partners from contract signature through renewal, manage relationship health, and assist partners in leveraging Alpaca's APIs and services effectively.
Top Skills: APIsGoogle WorkspaceJIRAMS OfficeSaaSSlackTicketing Systems
25 Days AgoSaved
Remote
Remote Madison, WI
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Digital Media • News + Entertainment • Other
The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.
Top Skills: Google Office Suite
25 Days AgoSaved
Remote
Remote Madison, WI
142K-264K Annually
Senior level
142K-264K Annually
Senior level
Cloud • Security • Software • Cybersecurity
As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.
Top Skills: AutomationAWSCloud PlatformsDr&R Best PracticesAzureOperating SystemsScriptingStorageVeeam ProductsVirtualization
25 Days AgoSaved
Remote
Remote Madison, WI
124K-155K Annually
Senior level
124K-155K Annually
Senior level
Information Technology • Software
Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.
Top Skills: Developer ToolsSaaS
Reposted 25 Days AgoSaved
Remote
Remote Madison, WI
180K-230K Annually
Senior level
180K-230K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills: AINo-Code ToolsSupply Chain Management Technologies
Reposted 25 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Reposted 25 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills: BashGainsightPowershellPythonSalesforceTerraform
Reposted 25 Days AgoSaved
Remote
Remote Madison, WI
Junior
Junior
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills: Sports Management Software
Reposted 25 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 25 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 25 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills: Google SuiteMS OfficeSalesforce
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Reposted 25 Days AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Productivity • Software • Cybersecurity
The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.
Top Skills: Cloud Security PlatformCybersecuritySaaS
Reposted 25 Days AgoSaved
Remote
Remote Madison, WI
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Edtech
Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.
Top Skills: Ai-Enabled WorkflowsExcelGoogle SheetsSalesforceSFDCSigmaTableau
Reposted 25 Days AgoSaved
Remote
Remote Madison, WI
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
Reposted 26 Days AgoSaved
Remote
Remote Madison, WI
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills: Bluespine SoftwareData AnalyticsHealthcare Claims Data
Reposted 27 Days AgoSaved
Remote
Remote Madison, WI
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxPython
Reposted 27 Days AgoSaved
Remote
Remote Madison, WI
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills: Crm Systems
Reposted One Month AgoSaved
Remote
Remote Madison, WI
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
Reposted One Month AgoSaved
Remote
Remote Madison, WI
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills: ChatgptJIRASalesforceSlack
Reposted One Month AgoSaved
Remote
Remote Madison, WI
Entry level
Entry level
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills: Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
Reposted 19 Days AgoSaved
Remote
Remote Madison, WI
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted One Month AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Artificial Intelligence • Logistics • Software • Transportation
The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.
Top Skills: IntercomJIRANotion
Reposted 18 Days AgoSaved
Remote
Remote Madison, WI
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
2 Months AgoSaved
Remote
Remote Madison, WI
Expert/Leader
Expert/Leader
Machine Learning • Software
Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.
Top Skills: AWSAzureHadoopPythonRSparkSQLTableau
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