Top Remote Jobs in Hampton, VA

Leads Tier 3 Support and Support Engineering across an international organization. Owns escalations, complex customer issues, bug triage, incident response, on-call coverage, Engineering partnerships, and customer-impact insights. Develops managers and specialists, manages BPO partners, improves escalation processes, applies AI and automation, and tracks support performance metrics. The role requires technical troubleshooting across integrations, payments, telephony, and AI voice systems.

Coordinates penetration testing engagements from scoping through delivery. Leads client calls, manages schedules, organizes access and engagement documentation, coordinates internal pentesting resources, communicates status, answers technical questions, and supports quality assurance. The role suits a junior pentester developing client relationship and project coordination skills while applying knowledge of networking, operating systems, command lines, web applications, vulnerabilities, and testing methodologies.

Designs, develops, and integrates business applications across Dynamics 365, Power Platform, Azure, and custom Microsoft-stack solutions. Responsibilities include solution architecture, application customization, APIs and event-driven integrations, platform modernization, ALM, CI/CD, deployment pipelines, and production support. The role also establishes engineering standards, evaluates technologies, collaborates with technical and business teams, and mentors junior staff.

Lead Dwellci AI’s technical vision, engineering organization, AI model development, and scalable 3D generative design platform. The CTO will establish architecture and engineering practices, build and mentor an AI team, guide product innovation, collaborate with founders and designers, engage investors, and advance generative AI, computer vision, and computational design capabilities for architecture.

Develop and customize Salesforce solutions using Apex, Visualforce, Lightning, Aura, SOQL, JavaScript, and triggers. Configure Salesforce objects, workflows, reports, dashboards, security, and administration across Sales, Service, and Community Cloud. Build integrations using REST, SOAP, WSDL, and Salesforce APIs; manage data migration, testing, troubleshooting, and deployments. Collaborate with U.S.-based business and IT stakeholders while supporting production systems.

Own and execute patient-facing content across the website, blog, print collateral, newsletters, webinars, and third-party listings. Develop content strategy, write and edit accessible healthcare messaging, maintain brand consistency, coordinate designers and developers, partner with clinical and marketing teams, manage user research, and optimize content using data. The role requires empathetic communication about obesity care and strong cross-functional project management.

Provides advanced technical support for robotic systems during commissioning and 24/7 customer operations. Diagnoses hardware, software, controls, Linux, network, and automation failures; analyzes logs and telemetry; develops integrations and support workflows; leads major incidents; coordinates engineering, field service, and customer teams; manages cases and corrective actions; validates AI-assisted diagnostics; and mentors engineers while improving system reliability and recovery times.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of project performance, client satisfaction, risks, commitments, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence and playbooks, supports account strategy and growth, coordinates follow-through, and leads project after-action reviews and onboarding while partnering with account and business-unit leadership.

Own the global web strategy and operations function as a demand-generation engine. Lead web development, infrastructure, UX, design systems, content operations, analytics, performance optimization, and CRO. Build and manage a global team of employees, contractors, and agencies; establish governance, self-service publishing, experimentation, and operating rhythms. Partner with marketing and product teams to improve conversion, pipeline, attribution, platform reliability, and publishing velocity.

Work directly with the Chief of Staff and leadership to define and lead high-impact strategic initiatives end-to-end. Conduct quantitative and qualitative analyses (CLV, cohort, pricing, forecasting), develop recommendations and implementation plans, and drive execution across commercial, product, retention, pricing, channel, and organizational scaling priorities.