Top Remote Jobs in Hampton, VA

Own and grow Bazaarvoice’s strategic relationships with LLM and AI platform partners. Lead executive account management, joint roadmapping, QBRs, integration optimization, success measurement, renewals, and commercial expansion. Coordinate Product, Engineering, Legal, Finance, Strategy, and GTM teams to scale pilots into enduring integrations, navigate data privacy and usage issues, and demonstrate partner ROI. Represent Bazaarvoice with senior executives while developing new partner-assisted business opportunities.

Own and optimize automated customer journeys across onboarding, adoption, renewal, and expansion readiness. Lead discovery with Customer Success teams, build automation and AI-driven workflows, establish triggers and handoffs, and manage programs from planning through iteration. Partner cross-functionally with Marketing, RevOps, Product, Support, and Sales. Use customer data, health scores, and telemetry to prioritize initiatives, measure impact, and improve retention, adoption, and revenue outcomes.