Top Remote Customer Success Jobs in Hampton, VA

The Strategic Client Success Partner develops strategies to enhance client satisfaction and manage relationships, analyzes client feedback, and collaborates with internal teams to optimize program performance.

As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.

As a Customer Success Engineer, you facilitate the transition from implementation to customer support, providing technical solutions and support for complex customer questions while enabling AMs to become more technically capable over time.

Manage strategic customer accounts, ensuring value realization through effective collaboration and execution of customer success plans. Drive metrics such as customer satisfaction and product adoption.

The Customer Success Manager will build client relationships, oversee onboarding, drive retention and growth, and conduct business reviews to enhance customer experiences.

As an Enterprise Customer Success Manager, you will manage a portfolio of high-value accounts, maintain executive relationships, drive product value, analyze user engagement, mitigate churn risk, and identify growth opportunities, all while providing mentorship and strategic consultation.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

As a Customer Success Senior Specialist, manage B2B client relationships, oversee onboarding, ensure value realization across financial services, and drive retention and expansion efforts.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.

The Customer Success Manager will collaborate with customers and internal teams to enhance lending processes, drive success metrics, and build strong customer relationships to unlock value from Blend's platform.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

As a Manager of Strategic Customer Success, you will lead a team of Customer Success Managers, enhancing customer retention and expansion while fostering a culture of performance and growth through effective coaching and strategic planning.

The Customer Success Manager ensures customer satisfaction and success on the AppDirect platform by managing a diverse customer portfolio, providing support, strategic guidance, and collaborating with internal teams for scalability and retention efforts.

The Technical Customer Success Manager will drive customer adoption, educate clients on the platform, troubleshoot technical issues, and build frameworks for scalable growth while ensuring a strong partnership with fintechs and enterprises.

As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.

As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.

The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.

The Customer Success Manager at Instructure will manage a portfolio of HiEd accounts, ensuring customer satisfaction, retention, and growth through relationship building and strategic engagement.

The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.

Manage strategic customer accounts, ensuring value from Vertex tax solutions. Collaborate across functions to drive adoption, resolve issues, and influence product strategy.

As a Revit Customer Success Manager, you'll support users by onboarding new customers, offering training, managing support requests, and assisting with pre-sales activities.