Top Remote IT Jobs

Provides advanced global service desk support across endpoint technologies, identity and access management, enterprise applications, hardware assets, and IT operations. Manages incidents, requests, deployments, patches, onboarding and access changes while supporting Microsoft Intune, Autopilot, Microsoft 365, Active Directory, Okta, and virtual desktops. Troubleshoots hardware, software, networking, VPN, and security issues; maintains documentation; contributes to projects and service improvements; mentors team members; and participates in on-call support.

Own end-to-end IT for a multi-site startup, including employee support, onboarding and offboarding, device management, identity and access, office infrastructure, vendors, AI tooling governance, security operations, and CMMC/NIST compliance. Develop security policies, incident response playbooks, audit readiness, scalable IT processes, budgets, and strategic roadmaps while advising leadership and supporting defense-related requirements.

Leads Stord’s enterprise systems, corporate and fulfillment-site IT, SaaS portfolio, business process governance, master data, privacy operations, and systems integration. Owns architecture, integrations, identity, endpoints, networks, onboarding, vendor oversight, compliance evidence, AI adoption, and M&A systems integration. Builds and manages the IT and Enterprise Systems team while partnering with Security, Data, Engineering, Finance, Procurement, Legal, People, and Operations.

Manages enterprise applications and IT systems, leads engineers and support staff, oversees projects, coordinates cross-functional requirements, and ensures system reliability. Responsibilities include disaster recovery, redundancy planning, preventive maintenance, performance monitoring, system development, policy implementation, and reporting IT status and enhancement recommendations to leadership.

Peraton is recruiting personnel at junior through SME levels for an Army Pacific enterprise IT contract. Roles support infrastructure planning, engineering, cybersecurity, cloud, networking, systems administration, help desk, communications, project management, and operations across Hawaii, Alaska, Guam, Japan, and South Korea. U.S. citizenship and an active DoD clearance are required, with clearance levels ranging from Secret to TS/SCI. Positions are contingent on contract award and may involve shift work.

Supports the integration and enhancement of custom applications and vendor systems. Gathers requirements, develops functional designs, assists with solution implementation, performs testing, documents workflows, troubleshoots production issues, and supports Agile delivery. The role collaborates with stakeholders, developers, architects, leadership, and business teams while contributing to process improvements and mentoring associate analysts.

Administer and optimize multi-brand Zendesk environments, including Help Centers, ticketing workflows, chatbots, automations, permissions, dashboards, integrations, and APIs. The role translates business requirements into scalable platform solutions, maintains data quality and compliance, designs chatbot conversations, supports platform health, and serves as the internal Zendesk subject matter expert through training and documentation.

Provide first- and second-line IT support in a primarily macOS environment. Troubleshoot hardware, software, SaaS applications, identity and access issues, networking, VPN, and connectivity problems. Manage onboarding, offboarding, device provisioning, assets, inventory, and access controls. Administer Google Workspace, Microsoft 365, Entra ID, and Okta; resolve tickets within SLAs; document solutions; escalate complex issues; and improve IT processes, automation, and employee experience.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provides Level 2 technical support through phone, chat, and ticketing channels. Troubleshoots complex workstation, server, cloud-hosted virtual environment, email security, and access issues; documents resolutions; maintains knowledge base content; and escalates incidents appropriately. Mentors Level 1 technicians, supports customer satisfaction, contributes root-cause analysis, follows service delivery procedures, and completes required training and performance objectives.

Leads IT operations across change management, service desk, end-user support, incident and problem management, infrastructure monitoring, operational security, compliance, vendors, assets, and team development. Chairs the Change Advisory Board, oversees 24/7 operations, manages audit readiness for SOC and PCI controls, drives SLA and uptime performance, and provides executive-level operational reporting. This remote leadership role requires building scalable processes and developing a multifunctional IT operations team.

Provides remote technical support to users, troubleshoots incidents, manages Joiners, Movers, and Leavers access changes, provisions and de-provisions accounts, maintains documentation, supports hardware and assets, and follows ITIL processes, policies, and SLAs while delivering strong customer service.

Own company-wide corporate IT infrastructure for a remote workforce, including identity and access management, endpoint devices, SaaS applications, hardware provisioning, vendor relationships, and IT support. Implement AI-driven workflows to automate ticketing and issue reporting, maintain SOC 2 and ISO 27001 compliance evidence, partner with Security Engineering, and create scalable documentation and runbooks.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Remote IT Specialist responsible for ensuring data integrity, supporting data analytics and automation, troubleshooting systems, managing website and app tools, maintaining security controls, and collaborating cross-functionally to improve processes and data quality.

Create, update, and maintain IT documentation including SOPs, flow charts, and process documents. Serve as technical resource for documentation updates, QA documents for accuracy, liaise between end users and IT, and support training and upskill strategies. Ensure documentation compliance and timely responses to update requests.

Lead the organization's IT strategy and operations, managing infrastructure, security, budgets, vendors, and a team (≈8 direct reports). Drive digital transformation, ensure compliance with frameworks (ITIL/COBIT), oversee project delivery and QA, and align technology initiatives with business objectives.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Manage day-to-day IT operations including device procurement, provisioning, maintenance, endpoint security, access provisioning, and helpdesk support. Administer San Jose office networking, server room, and videoconferencing systems and provide remote support to the Hong Kong office. Support procurement, vendor coordination, IT training, and contribute to device management and security strategy.

Provide Tier 1 IT support, manage user access lifecycles, triage bugs for developers, maintain SOPs and documentation, monitor integrations, and keep audit-ready access and inventory records to reduce operational friction.