This is a remote position.
- Identify the need for, and create documents related to, IT systems and processes.
- Document IT processes such as business requirements, design reviews, system setup, configuration, user access, and security.
- Write SOPs to ensure processes are well documented.
- Create flow charts and other visuals to improve readability.
- Review and monitor documentation for accuracy and changes as needed.
- Respond promptly to requests for updates or new documents.
- Stay up to date on IT system processes and trends.
- QA Tasks to ensure that tasks are error-free
- Proactively contribute to providing strategies for training and upskill advancements
- Always come prepared
- Assignments are properly actioned and handled per mag standards
- Act as a direct liaison between end users and IT, and help share knowledge in the org through documentation
Requirements
- 1+ years of experience in a similar role
- Bachelor’s degree in IT, computer science, or other relevant fields
- Exceptional communication capabilities, both written and verbal
- Ability to multitask and prioritize
- Proven ability to understand and write technical documents
- In-depth knowledge of IT systems and processes
- Proficient with Microsoft Office, G Suite applications, and computer security systems
- Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
- Expert in problem-solving, critical thinking, and an understanding of complex system dependencies
- A dual-monitor setup is required (at least 8GB of RAM)
- Must have at least 25 MBPS internet speed
Benefits
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent WFH setup
- Unlimited FREE access to MAG School courses and SOP Library!
- Work schedule is in EST (Monday-Friday only)
- Opportunities for professional development and career advancement
Skills Required
- 1+ years of experience in a similar role
- Bachelor's degree in IT, Computer Science, or relevant field
- Exceptional written and verbal communication skills
- Ability to multitask and prioritize
- Proven ability to understand and write technical documents
- In-depth knowledge of IT systems and processes
- Proficient with Microsoft Office, G Suite applications, and computer security systems
- Able to quickly become proficient with a range of general and specialized applications, software, and hardware used by the organization
- Expert problem-solving and critical thinking with understanding of complex system dependencies
- Dual-monitor setup with at least 8GB of RAM
- Minimum 25 MBPS internet speed
What We Do
Want a job? https://myamazonguy.com/jobs Hire us: https://myamazonguy.com/contact My Amazon Guy is a 300+ client full-service Amazon Agency in Atlanta, Georgia. We grow hack sales through traffic and conversion improvements. PPC, SEO, Design, Catalog Merchandising, and more are all in-house. My Amazon Guy is the Wikipedia of Amazon knowledge, with more than 1,100 videos on how to sell on Seller Central Khan Academy style. We specialize in: -Launching new brands & products -Helping wholesalers/manufacturers get started. -Taking retailers to the next level through digital marketing -Driving traffic & Sales Hourly education sessions are also available: https://myamazonguy.com/book-a-coaching-call/ Full-Service Amazon Management Growing Amazon sales is what we’re best at. Our full-service management includes all the core services your business needs to succeed on Amazon and access to our entire team of Amazon experts. PPC Our PPC management is specialized for each client and includes hands-on advertising specialists and our MAGADS system. SEO Our 4-phase Amazon SEO plan is best-in-class and will show dramatic results in search rankings in 90 days. Design Our designers specialize in designing for Amazon – this includes A+ Content, Brand Stores, & graphics. Catalog We fully optimize titles, bullets, and back-end search terms to ensure search rankings.
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