This is a remote position.
- Strong communication, listening, and interpersonal skills
- Highly organized, detail-oriented, and adaptable under deadlines
- Skilled in analysis, problem-solving, and data visualization
- Proficient in Microsoft Office Suite, G-Suite, and related applications
- Knowledge of CMS (WordPress), monday.com, and API integration (basic/desired)
- Experienced with security systems (Anti-Virus, Firewall, Two-Factor Authentication)
- Familiar with tools such as 1Password, Airtable, Amazon Seller Central, Asana, Google Workspace, Helium 10, HubSpot, Jotform, Monday, Slack, Time Doctor, and Zapier
- Understanding of marketing communications and online marketing
- Naturally creative, technology-focused, and committed to quality output
- Team player with cross-cultural collaboration experience
- Experience managing websites
Requirements
- 1+ years of experience in an IT Help Desk role
- Bachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field preferred
- Excellent verbal and written communication skills
- Ability to multitask and prioritize
- Experience with Data Analytics, Jotform, Airtable, Zapier, Hubspot, Asana, Google Workspace
- Database management is a plus but not required
- JavaScript, Python, CSS, HTML is a plus but not required
- Proficient with Microsoft Office, G Suite applications, and computer security systems
- Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
- Expert in problem-solving, critical thinking, and an understanding of complex system dependencies
- A dual-monitor setup is required (at least 8GB of RAM)
- Must have at least 25 MBPS internet speed
Benefits
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent WFH setup
- Unlimited FREE access to MAG School courses and SOP Library!
- Work schedule is in EST (Monday-Friday only)
- Opportunities for professional development and career advancement
Skills Required
- 1+ years of experience in an IT Help Desk role
- Excellent verbal and written communication skills
- Ability to multitask and prioritize
- Proficient with Microsoft Office and Google Workspace (G-Suite)
- Familiarity with Jotform, Airtable, Zapier, HubSpot, Asana, WordPress, monday.com, Amazon Seller Central, Slack, Time Doctor, Helium 10, 1Password
- Experience with Data Analytics
- Experience managing websites
- Experience with security systems (Anti-Virus, Firewall, Two-Factor Authentication)
- Expert problem-solving, critical thinking, and understanding of complex system dependencies
- Dual-monitor setup with at least 8GB RAM
- Minimum 25 Mbps internet speed
- Bachelor's Degree in Information Systems, Analytics, Operations Management, Data Science, or other quantitative field
- Database management experience
- Knowledge of JavaScript, Python, CSS, HTML
What We Do
Want a job? https://myamazonguy.com/jobs Hire us: https://myamazonguy.com/contact My Amazon Guy is a 300+ client full-service Amazon Agency in Atlanta, Georgia. We grow hack sales through traffic and conversion improvements. PPC, SEO, Design, Catalog Merchandising, and more are all in-house. My Amazon Guy is the Wikipedia of Amazon knowledge, with more than 1,100 videos on how to sell on Seller Central Khan Academy style. We specialize in: -Launching new brands & products -Helping wholesalers/manufacturers get started. -Taking retailers to the next level through digital marketing -Driving traffic & Sales Hourly education sessions are also available: https://myamazonguy.com/book-a-coaching-call/ Full-Service Amazon Management Growing Amazon sales is what we’re best at. Our full-service management includes all the core services your business needs to succeed on Amazon and access to our entire team of Amazon experts. PPC Our PPC management is specialized for each client and includes hands-on advertising specialists and our MAGADS system. SEO Our 4-phase Amazon SEO plan is best-in-class and will show dramatic results in search rankings in 90 days. Design Our designers specialize in designing for Amazon – this includes A+ Content, Brand Stores, & graphics. Catalog We fully optimize titles, bullets, and back-end search terms to ensure search rankings.
