Top Remote IT Jobs

Administer, secure, and sustain enterprise Exchange and M365 messaging across multi-network environments. Ensure high availability, mail flow, authentication/PKI, backup/recovery, patching, compliance, and migration/upgrade support. Troubleshoot complex routing, DNS, mobile access, and hybrid integration issues while maintaining documentation, SOPs, and remediation of vulnerabilities to support mission-critical communications.

Administer and maintain a large-scale NGDE thin client and virtual desktop environment, ensuring availability, performance, and security. Monitor infrastructure health, manage consoles/licensing/routing, support backend components, apply patches and firmware, troubleshoot complex authentication and routing issues, and maintain SOPs and documentation while collaborating with network, cybersecurity, and virtualization teams.

Provide remote technical support via tickets, chat, and phone for managed IT clients. Troubleshoot workstations and servers, resolve escalations, document solutions, assist Level I technicians, update knowledgebase, meet service goals, and complete onboarding milestones for potential Level II advancement.

Create, update, and maintain IT documentation including SOPs, flow charts, and process documents. Serve as technical resource for documentation updates, QA documents for accuracy, liaise between end users and IT, and support training and upskill strategies. Ensure documentation compliance and timely responses to update requests.

Remote IT Specialist responsible for ensuring data integrity, supporting data analytics and automation, troubleshooting systems, managing website and app tools, maintaining security controls, and collaborating cross-functionally to improve processes and data quality.

Lead the organization's IT strategy and operations, managing infrastructure, security, budgets, vendors, and a team (≈8 direct reports). Drive digital transformation, ensure compliance with frameworks (ITIL/COBIT), oversee project delivery and QA, and align technology initiatives with business objectives.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Provide Tier 1/2 remote IT support, manage corporate IT systems and applications, onboard/offboard employees, patch and maintain laptops via Iru MDM, enforce security controls (MFA/SSO), handle Zoom A/V issues, maintain inventory, and use Jira for ticketing and tracking.

Provide hands-on IT support for North America users and global onboarding: manage device procurement, provisioning (Intune, Apple Business Manager), mailbox and identity administration (Microsoft 365/Exchange, HiBob), ticket resolution within SLAs, shipping/logistics, offboarding, and light infrastructure and automation support.

Provide hands-on IT support for North America users and global onboarding/offboarding: manage device procurement, enrollment (Intune/Apple Business Manager), Microsoft 365/Exchange account lifecycle, ticket resolution within SLAs, logistics, vendor/finance coordination, identity/HRIS sync troubleshooting, email security actions, and basic virtualization/infrastructure support.

Provide Tier 1 remote service desk support on Mondays: answer inbound calls and tickets, troubleshoot hardware/software/network/access issues, document incidents in a ticketing system, identify root causes, and escalate unresolved incidents to higher-tier teams.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Onsite IT Support Specialist and site lead for Zip’s NYC office. Provide helpdesk support, manage Zoom/conference equipment, Wi‑Fi, printers, and Mac/Windows hardware. Handle onboarding/offboarding, laptop lifecycle logistics, asset tracking, and provisioning. Administer cloud services (Google Workspace, Azure AD/M365, Slack, Okta, Jira, Zoom). Maintain runbooks/SOPs and coordinate with Workplace and InfoSec to ensure device compliance.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide 1st–3rd line IT support for US regional employees and executives, manage ServiceNow tickets, troubleshoot Windows, macOS, mobile devices, AV/conference rooms, printers and networks, administer Active Directory, liaise with escalation teams and third parties, and provide on-site support including travel and occasional out-of-hours coverage.

Provide first-line support for customers and internal staff: triage and resolve issues, reproduce and document product bugs, perform straightforward fixes, manage accounts/access, track tickets to resolution, maintain help docs, and collaborate with engineers to reduce repeat tickets.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Lead IT strategy and roadmap for a high-growth SaaS company: modernize systems and tooling, embed security/compliance and AI governance, partner cross-functionally, rationalize tooling, improve employee IT experience, and build and develop the IT team.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide day-to-day Tier 1/2 IT support, manage Okta onboarding/offboarding and MFA recovery, administer Mac fleet with Kandji, maintain asset inventory and lifecycle, support SOC 2/ISO 27001/HIPAA audit evidence, escalate complex issues, and maintain documentation and knowledge base.