Top Remote Customer Success Jobs
As a Manager of Customer Success Engineering, you will be responsible for managing and mentoring a team of Customer Success Engineers. Your role involves leading deployment and integration processes, maintaining customer data accuracy, resolving customer issues, preparing reports, and collaborating with internal teams and customers to enhance product offerings. You should have 8+ years of experience in customer-facing roles within a networking or security technical environment.
As the VP of Customer Success at WellSaid, you will lead a high-performance team to increase software value realization, retention, adoption, and support business expansion. You will build strong client relationships, drive churn protection, act as a customer advocate, and oversee renewals forecasting and operational excellence practices.
The Grants & Contracts Specialist at the Cystic Fibrosis Foundation assists with post-award management of grants and awards. Responsibilities include award management, customer service, monitoring renewal applications, and handling inquiries. The role requires collaboration with internal departments and serves as a point of contact for grantees and researchers, emphasizing project management and grant management knowledge.
Halcyon is looking for a Customer Success Engineer with at least 5 years of experience in technical customer support. The role involves driving adoption, demonstrating ongoing value, and supporting customers in achieving their business outcomes. The ideal candidate will have a general understanding of cloud, networking, applications, endpoints, and security.
The Copywriter Email Specialist at BAD Marketing plays a vital role in shaping the success of marketing endeavors by collaborating with the team to contribute to the email marketing strategy, analyze performance, test campaigns, and optimize results.
The Total Rewards - Senior Client Manager will assist Mid-Market and Large Group clients by providing optimal employee benefit programs and service administration. The role requires strong communication and project management skills to build relationships and manage client accounts effectively in a fast-paced, tech-driven environment.
As a Product Support Specialist at Blend, you will assist customers by resolving Tier 1 and Tier 2 issues via various communication channels, translating technical support into layman’s terms, and proactively managing expectations. You will develop expertise in relevant product areas and assist in advocating for product improvements based on customer feedback. Additionally, you will act as an escalation point and contribute to building knowledge base articles.
The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.
The Support Representative assists customers with inquiries via phone or email, serving as a technical resource for the company's products and services. They support customer needs through debugging, research, and documentation while leveraging a strong support philosophy. This role provides opportunities for career growth within a data-driven digital marketing agency.
The Technical Integration Specialist will manage client integrations of a SaaS product, focusing on user provisioning, automation, and troubleshooting. Key responsibilities include leading technical discussions, optimizing integration processes, and maintaining documentation to ensure compliance and security.
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