Top Remote Customer Success Jobs
The Customer Success Manager will oversee a portfolio of mid-market clients, manage their relationships, address escalations, conduct business reviews, and support software adoption while ensuring client satisfaction.
The Operational Readiness Specialist will develop and manage the knowledge management strategy, ensuring documentation is accurate and accessible. Key duties include administering the CCaaS platform, supporting new client implementations, and delivering training. The role focuses on enhancing processes, content creation, and collaboration across teams to improve operational efficiency.
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
The Business Solutions Specialist will analyze business needs, develop comprehensive proposals and contracts, design technical solutions, and collaborate with clients and internal teams. This role demands strong analytical and communication skills to convey complex ideas, manage project costs and timelines, and ensure effective collaboration across departments.
The Reimbursement Specialist, Order Entry is responsible for processing patient demographics into the billing tool, ensuring accurate claims submissions, troubleshooting denials, and maintaining compliance with HIPAA guidelines. This role collaborates with Finance and Client Services to optimize billing operations and improve patient experience.
As a CPQ Implementation Specialist, work on implementation projects, provide mentoring sessions, manage tasks, troubleshoot, and document solutions for manufacturing companies.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
As a CRM Specialist, you will drive customer acquisition and retention through digital channels such as email, SMS, and push notifications. You will develop and execute CRM strategies, analyze data trends, create segmentation strategies, and manage marketing campaigns while collaborating with cross-functional teams.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
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