Top Remote Customer Success Jobs
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
As a Customer Success Manager, you will maintain strong relationships with clients, assist with onboarding, drive product adoption, identify at-risk customers, and proactively review account metrics. You will work closely with internal teams to ensure customer needs are met, while addressing inquiries and promoting self-serve resources for users.
The Customer Success Manager at Cayuse is responsible for driving customer success activities for research organizations. This role focuses on ensuring value delivery from Cayuse products, managing customer relationships post-sale, driving renewals, and identifying upsell opportunities. The CSM collaborates with various teams to foster customer advocacy and strengthen partnerships.
The Customer Success Manager at Miovision will manage post-sales customer relationships, focusing on onboarding, adoption, and expansion. Responsibilities include developing trusted customer relationships, advocating for customer needs, monitoring customer success, and collaborating with internal teams. This role requires problem-solving skills and the ability to manage customer health and risk effectively. Travel is required about 25% of the time.
The Epicor ERP Specialist will serve as a business advisor to implement, train, and enhance the use of Epicor ERP across various company locations. Responsibilities include business analysis, ERP maintenance and upgrades, user training, and development of BI reports and project management for ERP modules.
As a Professional Premier Service Representative, you will support and enhance customer satisfaction for enterprise clients by responding to client requests, leading projects, and collaborating with Sales and Customer Success teams, while ensuring a smooth execution of services.
The Scaled Customer Success Manager engages with SMB customers, aids in understanding their challenges, manages a large customer portfolio, influences growth strategy, collaborates with sales and product teams, and ensures customer satisfaction while leveraging data insights and maintaining CRM records.
The Implementation Specialist will support enterprise clients in launching and optimizing their use of Triple Whale's software, facilitating a smooth onboarding process and helping clients achieve their goals. Responsibilities include conducting launch calls, troubleshooting technical issues, and running check-ins during the trial period.
As a Customer Success Manager at GoFundMe, you will provide coaching support to organizers, ensuring they have the resources needed for successful fundraising. You'll assist in interactions between departments, identify customer needs, engage in learning about technical issues, and help with project management tasks while maintaining performance metrics related to Gross Donation Volume (GDV).
The Customer Success Manager role involves managing Enterprise customer relationships, ensuring they receive maximum value from Halo's solutions, driving customer engagement, and overseeing expansions and renewals. Responsibilities include onboarding customers, managing account health, conducting business reviews, and advocating for customer needs with the product team.
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