Top Remote Customer Success Jobs
As Senior Director of Customer Experience Operations, you will lead and streamline operations within the Customer Experience organization, overseeing initiatives in Customer Success Management, Professional Services, and more. Responsibilities include team leadership, cross-functional collaboration, operational management, and data analytics to enhance customer satisfaction and organizational metrics.
The Protocol Specialist identifies new opportunities within cryptocurrency, collaborates with engineering teams to ship projects, researches protocols, and engages with communities. They play a key role in supporting institutions and ensuring a good experience with newer networks and digital assets.
Client Experience Specialist at One Legal, responsible for addressing and resolving client inquiries, maintaining client records, advocating for clients, and driving operational excellence. Key responsibilities include leading clients through platforms, collaborating with managers, and ensuring exceptional client service. Requirements include 2+ years in Customer Support, CRM systems experience, and SaaS knowledge. Compensation details not provided.
The Provider Enrollment Specialist manages the enrollment process for new providers with payers, ensures accurate data entry, maintains provider documentation, and communicates effectively with stakeholders. They also work towards transitioning to a paperless system by centralizing provider data in software.
The Contracts Specialist will manage and administer government contracts and subcontracts, oversee financial reporting and compliance, and aid in contract proposal and review processes. Responsibilities include documentation management, financial analysis, and contract compliance oversight.
The Senior Manager, Customer Solutions at Submittable directs a team of Solutions Engineers and Architects, ensuring successful client integrations of ERP and HRIS. Responsible for driving revenue targets, mentoring team members, and developing technical proposals, this role also emphasizes collaboration across departments to achieve strategic goals and improve customer outcomes.
The Client Success Manager will manage complex Enterprise Partnerships, overseeing the implementation of new partners and ensuring operational support through effective project management. Responsibilities include setting expectations, creating governance structures, tracking partner success metrics, and fostering strong relationships with partner organizations to enhance retention and satisfaction.
The Client Success Manager at Cordial ensures the success of client relationships by acting as the primary contact, creating success plans, and aligning company technology to meet client objectives while advocating for their needs. They engage with clients to understand their definition of success, manage portfolios, and contribute to contract renewals.
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
The Client Experience Manager will enhance client relations through data insights, drive product adoption, and improve business processes for legal teams. Responsibilities include managing client anxiety through data-driven communication, researching new algorithms for litigation, and collaborating on the development of product analytics.
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