Top Remote Customer Success Jobs

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

Lead post-sale onboarding, configure workflows, train office and field users, drive adoption and renewals, manage support escalations, partner with Product/Engineering, and build repeatable implementation processes.

Support scalable one-to-many client success programs by executing digital touchpoints, monitoring portfolio health with data-driven alerts, creating content, automating processes, and providing operational support to improve adoption and reduce churn.

The Customer Success Manager will build relationships with customers, facilitate product adoption, provide training, and support customer engagement to ensure satisfaction and retention.

The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.

The Customer Success Account Manager leads project management for customer onboarding and support, advocating internally for enhancements to optimize product use and customer satisfaction in agriculture technology.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

The Client Success Consultant will drive partner adoption, provide technical guidance, manage relationships, identify risks, and utilize data insights to enhance customer engagement with Blackpoint's cybersecurity solutions.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Manager of Client Success Management will oversee strategic account management, mentor CSM Associates, and implement AI-driven solutions for client engagement and retention.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Regional Customer Success Manager leads a team to ensure high customer engagement, retention, and growth while aligning strategies across functions. Responsibilities include team management, regional strategy execution, customer relationship management, and operational excellence.

The Director, Customer Success will lead a team focused on customer adoption and retention, ensuring customers realize the full value of Pindrop's solutions while collaborating with other departments for success.

The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.

The Customer Success Manager drives account growth and retention, managing customer relationships and promoting product adoption while achieving revenue targets.

The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.

The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.

The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.