Top Remote Customer Success Jobs

The Customer Success Engineer will enhance customer satisfaction through technical support, training, and successful platform adoption, while engaging directly with clients to optimize their investment in Cyera's data security solutions.

This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.

The Senior Customer Success Manager will oversee strategic e-commerce accounts, manage renewals and expansions, lead commercial negotiations, and build account plans. They will ensure strong customer relationships and drive retention and growth within their portfolio.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

Lead and grow a team of Customer Success Managers, ensuring customers realize value from NodeZero while engaging with strategic customer relationships and driving expansion opportunities.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.

As a Client Success Manager, you'll manage client relationships, oversee technical project delivery, and ensure project milestones are met effectively, while using AI tools to enhance workflow and engagement.

Manage customer accounts, drive revenue growth, engage with clients, troubleshoot technical issues, and collaborate cross-functionally in a dynamic startup environment.

The Customer Success Manager will oversee customer implementation, usage, and retention, while fostering relationships and managing a portfolio of accounts to drive value and expansion.

Manage a portfolio of customer accounts, ensuring value from the Orgvue platform through communication and collaboration with teams and customers. Support customer success initiatives and drive advocacy, while also working on projects to improve customer function.

The Enterprise Customer Success Manager at Nightfall AI will oversee customer journeys, manage renewals and expansions, provide strategic guidance, and ensure customer satisfaction while leveraging AI technology.

Manage customer onboarding, implementation, and integrations; act as liaison between customers and internal product/tech teams; handle escalations and SLA adherence; run regular check-ins and quarterly/executive business reviews; analyze customer data to propose conversational AI/LLM-driven solutions to increase value and drive renewals.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

Manage client requests, perform WordPress maintenance, coordinate with the development team, and enhance client relationships through effective communication and project management.

The Client Success Manager will support law firm clients by analyzing needs, providing tailored solutions, and ensuring successful implementation and ongoing engagement, while maintaining strong client relationships and driving revenue growth.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

The Client Success Manager will manage US clients' email marketing campaigns, develop strategies, monitor performance, and improve workflows with tech tools.

The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and retention, identifying expansion opportunities, and delivering training and value to clients in the medical imaging sector.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

The Customer Success Lead advocates for clients, resolves escalated issues, educates clients, and supports customer advocates, aiming to enhance the overall client experience.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.