Top Remote Senior Customer Success Manager Jobs
The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.
The Customer Success Manager at VoApps will manage key client accounts, ensuring they maximize product value while driving revenue growth through upselling. Responsibilities include conducting client meetings, onboarding new clients, analyzing utilization data, and collaborating with various internal teams to advocate for client needs.
The Strategic Customer Success Manager at SentiLink is responsible for maintaining relationships with strategic accounts, onboarding new customers, developing an understanding of fraud solutions, and collaborating with various teams to ensure customer success through consultation and performance analysis.
As a Customer Success Manager, you will manage accommodation requests, provide personalized housing options through enterprise software, and build relationships with relocation consultants while supporting reporting on conversion figures.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
The Client Success Manager (CSM) serves as a trusted advisor for mid-to-large enterprise clients, focusing on driving client success through performance reporting, campaign strategy, and client communication. Responsibilities include managing client relationships, leading campaign planning, troubleshooting, and advocating for client needs. The CSM is also responsible for updating revenue forecasts and reviewing client health to identify expansion opportunities.
The Customer Success Manager will manage customer accounts, focusing on onboarding, retention, upselling, and ensuring product adoption. The role requires engaging with clients to understand their needs and providing insights to drive business success. The candidate should foster collaboration, apply creative solutions to customer challenges, and document use cases to demonstrate value.
As a Customer Success Manager on our Mid-Market team, you will be focused on customer growth and retention. Responsibilities include serving as a primary contact for a portion of Muck Rack’s mid-market segment, achieving retention and account growth goals, delivering product demos, managing the customer lifecycle, and more. Success in this role will be measured through quarterly revenue retention goals and customer health and engagement metrics.
The Customer Success Manager will serve as a strategic advisor to customers, ensuring solution adoption, revenue management, and customer growth. Responsibilities include managing account relationships, providing tactical support, educating on platform features, analyzing engagement data, and collaborating cross-functionally to drive customer success initiatives.
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
The Customer Success Manager at Trella Health will oversee customer relationships within the Provider Markets. Responsibilities include driving retention and growth, understanding customer needs, enhancing usage of solutions, managing renewals, identifying risks, and fostering stakeholder relationships.
As a Customer Success Manager, you will lead onboarding, drive customer retention, manage relationships, gather feedback, and identify growth opportunities for QuartzBio's SaaS products in the life sciences sector.
The Customer Success Manager for the LATAM market partners with customers to understand their business objectives, deliver ROI, drive product adoption, and ensure customer engagement and retention. The role involves educating customers on product features and advocating for their needs internally.
As a Customer Success Manager at QuartzBio, the primary responsibilities include customer onboarding, change management, relationship management, and advocating for the customer. You will monitor customer engagement using data, oversee account growth through upselling and cross-selling, resolve customer issues, and gather feedback to enhance product development.
The Customer Success Manager ensures customers achieve desired outcomes using ComplexCare Solutions products. Responsibilities include executing strategic account plans, leading meetings, managing renewals and expansions, building relationships with customer leadership, and maintaining product knowledge while adhering to policies and confidentiality requirements.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
The Mid-Market Customer Success Manager at BILL focuses on driving product adoption and subscription renewals for the BILL platform. Responsibilities include managing client relationships, monitoring customer health, conducting business reviews, and promoting additional products. A strong emphasis is placed on communication and understanding of financial processes.
The Customer Success Manager, Growth will manage and develop existing enterprise relationships, focusing on customer engagement and revenue growth through upselling and cross-selling. Responsibilities include anticipating customer needs, maintaining optimal product use, and ensuring timely account renewals while collaborating with internal teams to deliver solutions.
The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.
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