Top Remote Senior Customer Success Manager Jobs
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Senior Customer Success Manager will partner with Enterprise customers to drive ROI, educate on product features, and advocate for customer needs within the company. Responsibilities include managing customer portfolios, enhancing product adoption, and collaborating with sales to secure renewals while providing a seamless customer experience.
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
The Senior Customer Success Manager will manage customer relationships for SnapLogic's North America West Enterprise clients, overseeing onboarding, renewals, upsell opportunities, and ensuring customer success with the SnapLogic Intelligent Integration Platform.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, focusing on customer loyalty and revenue retention. Responsibilities include leading client engagements, ensuring timely renewals, driving customer satisfaction, and identifying upsell opportunities, all while collaborating with internal teams to optimize customer success.
As a Senior Customer Success Manager, you will oversee customer adoption, retention, and expansion while collaborating with executive teams on success plans. Your role will include conducting reviews, gathering feedback, identifying improvement opportunities, and shaping the Customer Success organization. Strong empathy for customer needs and curiosity about technology are essential.
As an Enterprise Customer Success Manager at Deepgram, you will drive value for enterprise clients by aligning their business objectives with Deepgram's AI solutions. You'll manage relationships, ensure contract renewals, and leverage customer insights to identify growth opportunities.
As a Senior Customer Success Manager at xSuite, you will foster customer relationships, support users transitioning from sales to active use of products, and present solutions. Responsibilities include regular communication with clients, coordinating sales efforts, and preparing reports.
The Senior Customer Success Manager at Vercel manages a portfolio of Enterprise customers to enhance their experience and drive business value. Responsibilities include onboarding, setting success criteria, issue resolution, and identifying expansion opportunities, all while maintaining customer engagement and satisfaction through strategic guidance and collaboration.
As a Senior Customer Success Manager, you will build strategic relationships with key accounts, drive product adoption, and collaborate with cross-functional teams to enhance platform engagement. Your role includes consulting on best practices, monitoring performance indicators, advocating for customer needs, and ensuring the efficient onboarding and renewal processes.
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.
The Customer Success Manager at Carrot Fertility will engage with customers to understand their needs, drive retention, increase engagement, and ensure satisfaction through regular communication and tailored solutions. They will serve as a primary contact for assigned accounts, representing customer feedback internally while resolving issues and educating clients on product usage.
The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
As a Customer Success Manager at CertifID, you'll manage a portfolio of Mid-Market and SMB customers, overseeing onboarding and ongoing success. Responsibilities include developing strong relationships, managing transitions with the sales team, conducting trainings, and identifying risks to customer satisfaction.
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
As a Manager of Customer Success at Eversight, you will lead a team to ensure customer satisfaction and drive business growth through success implementations of AI-driven pricing solutions. You will manage relationships with major brands, foster team development, and focus on results that align with company objectives while promoting continuous improvement.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
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