Top Remote Senior Customer Success Manager Jobs
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.
As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.
As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
The Customer Success Manager (CSM) will develop customer relationships that promote retention and loyalty. They will work closely with internal and external customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The CSM will play a critical role in ensuring our customers achieve their desired outcomes, are satisfied with our products and services, and ultimately realize the value they expect from their investment.
The Strategic Customer Success Manager at WordPress VIP is responsible for driving customer adoption and value realization among enterprise accounts. This role involves building relationships with key stakeholders, managing a portfolio of significant revenue accounts, and providing strategic technical guidance and best practices to enhance customer success and retention.
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As a Principal Customer Success Manager, you will serve as a trusted advisor to high-value accounts, utilizing your product knowledge to enhance customer value. Your role includes building customer relationships, monitoring usage trends, and identifying growth opportunities while collaborating with internal teams for seamless customer experiences.
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
As a Client Success Manager, you will engage with clients as a subject matter expert, manage the renewal process, provide solutions-based guidance, support sales efforts through various tasks, and ensure client relationship success while collaborating with the sales team.
The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
The Lead, Customer Success Manager will serve as a player/coach, leading and mentoring a team of 4-6 Customer Success Managers. Responsibilities include coaching the team, driving client satisfaction, and collaborating cross-functionally to support product adoption and growth.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.
As a Customer Success Manager, you will manage small and mid-sized accounts, focusing on onboarding new customers, ensuring they renew contracts, driving engagement, and handling potential churn scenarios. You'll also educate customers on features and assist in invoicing and collections.
As a Strategic Customer Success Manager focused on Commercial Real Estate, you will manage customer accounts, ensuring product adoption, retention, and up-selling. You will act as a trusted advisor, educating clients on how to leverage data insights to enhance their business outcomes, while collaborating with teams to incorporate customer feedback into the product roadmap.
The Customer Success Manager will develop customer relationships to promote retention and loyalty, guide customers through onboarding, monitor customer health, and drive upselling and renewals while providing training and support throughout the customer lifecycle.
As an Enterprise Customer Success Manager at LiveView Technologies, you will manage relationships with enterprise clients, ensuring their satisfaction and successful adoption of solutions. Responsibilities include onboarding, training, account monitoring, contract renewals, and gathering customer feedback.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.
Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.
As a Customer Success Manager at uConnect, you'll manage client relationships, drive product adoption, identify growth opportunities, mitigate risks, and oversee the renewal process while collaborating with internal teams to enhance client satisfaction.
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