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Top Remote Senior Customer Success Manager Jobs

153+ Job Results
10 Days Ago
Atlanta, GA, USA
Remote
800 Employees
95K-115K Annually
Junior
800 Employees
95K-115K Annually
Junior
Cloud • Information Technology • Security • Software
As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+51 More
10 Days Ago
U.S.
Remote
150 Employees
50K-66K Annually
Junior
150 Employees
50K-66K Annually
Junior
Artificial Intelligence • Digital Media • Healthtech • Marketing Tech • Software
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
3 Days Ago
US
Remote
90 Employees
90K-110K Annually
Senior level
90 Employees
90K-110K Annually
Senior level
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
12 Days Ago
Menlo Park, CA, USA
Remote
Hybrid
412 Employees
70K-90K Annually
Mid level
412 Employees
70K-90K Annually
Mid level
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager II at Carrot Fertility will support small business clients, drive retention, increase engagement, and ensure customer satisfaction. Responsibilities include acting as a trusted advisor to HR leaders, communicating product value, and identifying growth opportunities within the customer portfolio.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+55 More
7 Days Ago
USA
Remote
400 Employees
Junior
400 Employees
Junior
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Senior Client Success Manager is responsible for driving post-sale servicing and client retention by building strong relationships, providing training, analyzing data, and developing insights for clients in the AdTech space. The role involves managing a diverse client portfolio and mentoring junior team members.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More
7 Days Ago
Denver, CO, USA
Remote
226 Employees
75K-90K Annually
226 Employees
75K-90K Annually
Not Specified
Food • Information Technology • Software
The Senior Client Success Manager will lead the growth, change, and success for clients using Popmenu’s Max platform. They will ensure client adoption and retention, provide support to restaurant owners, create enablement materials, and act as a liaison between clients and internal teams.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
14 Days Ago
McLean, VA, USA
Remote
Hybrid
55,000 Employees
139K-193K Annually
Mid level
55,000 Employees
139K-193K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Manager, B2B Customer Success at Capital One Software will cultivate relationships with business customers, support tech product adoption, create Customer Success plans, manage risks, and advocate for customers within the organization. This role requires effective communication and collaboration with cross-functional teams to enhance customer experiences and drive business outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
8 Days Ago
USA
Remote
2,000 Employees
114K-193K Annually
Senior level
2,000 Employees
114K-193K Annually
Senior level
Healthtech • Machine Learning • Social Impact • Software
The Sr. Client Success Manager will manage a portfolio of large clients, focusing on retention and upsell opportunities, client engagement strategy, and contractual commitments. They will serve as a trusted advisor, ensuring alignment with client goals and facilitating business reviews, while also handling onboarding, renewal management, and escalation of issues to maintain client satisfaction.
Top Benefits:
401-K
Company Equity
Company Outings
+33 More
16 Days Ago
2 Locations
Remote
130 Employees
Mid level
130 Employees
Mid level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
20 Days Ago
United States
Remote
357 Employees
Junior
357 Employees
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Top Benefits:
401-K
Company Equity
Dental Insurance
+24 More
21 Days Ago
2 Locations
Remote
3,000 Employees
149K-165K Annually
Senior level
3,000 Employees
149K-165K Annually
Senior level
eCommerce • Food • Software
The Manager of Enterprise Customer Success will lead a team of Customer Success Managers, driving growth for major retail partners, coaching the team, providing consultative guidance, and improving customer success processes and metrics. Collaboration with various teams to enhance retailer engagement and refining partner materials are key responsibilities.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+38 More
23 Days Ago
Chicago, IL, USA
Remote
550 Employees
Senior level
550 Employees
Senior level
Artificial Intelligence • Big Data • Logistics • Software • Transportation
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
7 Hours Ago
United States
Remote
138 Employees
Senior level
138 Employees
Senior level
Software
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
11 Hours Ago
USA
Remote
400 Employees
Senior level
400 Employees
Senior level
Healthtech • Information Technology • Software
As the Manager of Customer Success for Enterprise Services, you will lead a team of Customer Success Executives, ensuring customer success and renewals, driving adoption and retention of accounts, and overseeing performance metrics. You will also be involved in strategy development, employee management, and enhancing customer relationships while leading best practices and governance aligned with QGenda’s solutions.
Top Benefits:
401-K
Company Outings
Dental Insurance
+15 More
4 Hours Ago
New York, NY, USA
Remote
318 Employees
Entry level
318 Employees
Entry level
Food • Sales • Software • Travel • Hospitality
The role involves being part of the North America Customer Success Team at SevenRooms, focusing on building relationships with hospitality operators to enhance guest experiences and retention through a comprehensive platform.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+57 More
7 Hours Ago
USA
Remote
271 Employees
120K-135K Annually
Mid level
271 Employees
120K-135K Annually
Mid level
Software
As an Enterprise Customer Success Manager, you will manage the customer relationship from adoption to renewal, optimize product utilization, advocate for product improvements based on customer feedback, and showcase business impact to customer executives through business reviews and regular communication.
Yesterday
United States
Remote
1,000 Employees
76K-100K Annually
Mid level
1,000 Employees
76K-100K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll own relationships with Enterprise clients, delivering tailored marketing strategies and driving product adoption. You will forecast revenue, manage account growth, and analyze customer usage to enhance the client experience and identify product opportunities, working with cross-functional teams to maximize client satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
11 Hours Ago
2 Locations
Remote
702 Employees
54K-85K Annually
Junior
702 Employees
54K-85K Annually
Junior
Cybersecurity
The Customer Success Manager at 1Password will guide Teams and Business customers through best practices, fostering strong relationships to enhance customer retention. Responsibilities include proactive engagement through calls and email, synthesizing customer feedback, managing data alongside onboarding, and supporting renewals to ensure customer satisfaction and high adoption rates.
Yesterday
United States
Remote
210 Employees
Senior level
210 Employees
Senior level
Software
As a Customer Success Manager, you will ensure customers derive maximum value from Jungle Scout's platform. Responsibilities include managing renewals, driving upsell opportunities, providing customer onboarding and training, and analyzing customer engagement metrics to enhance the customer experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+32 More
2 Days Ago
USA
Remote
72K-120K Annually
Mid level
72K-120K Annually
Mid level
Payments
Customer Success Manager responsible for building relationships with nonprofit customers, supporting fundraising efforts, and optimizing fundraising strategies using Givebutter's platform. Key responsibilities include serving as a lead contact, providing training and product education, analyzing feedback, and assisting in creating educational materials.
2 Days Ago
USA
Remote
781 Employees
Senior level
781 Employees
Senior level
Fintech
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
2 Days Ago
Phoenix, AZ, USA
Remote
1,100 Employees
65K Annually
Senior level
1,100 Employees
65K Annually
Senior level
Big Data • HR Tech • Mobile • Software • Database
The Enterprise Customer Success Manager at ZipRecruiter will oversee multiple Enterprise accounts, providing onboarding, training, and strategic insights to enhance client success and engagement. The role involves collaboration with the sales and product teams, performance monitoring, and relationship building with key stakeholders to ensure client satisfaction and retention.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
2 Days Ago
USA
Remote
781 Employees
Junior
781 Employees
Junior
Fintech
The Customer Success Manager will manage relationships with customers to improve adoption and satisfaction, aiming for high renewals and retention. Responsibilities include advising customers, tracking key metrics, executing communication strategies, resolving issues, and collaborating with various teams to boost customer value and usage of products.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
2 Days Ago
2 Locations
Remote
28 Employees
Entry level
28 Employees
Entry level
eCommerce • Software • Automation
As a Customer Success Manager at DataHawk, you'll engage with customers to help them achieve business goals through effective use of our analytics platform. Responsibilities include providing proactive support, monitoring customer performance, and collaborating with product and marketing teams.
2 Days Ago
United States
Remote
35 Employees
75K-85K Annually
Junior
35 Employees
75K-85K Annually
Junior
Edtech • Healthtech • Kids + Family • Other
The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.
Top Benefits:
Company Outings
Dental Insurance
Health Insurance
+10 More
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