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Top Remote Senior Customer Success Manager Jobs
Edtech • Fintech • Social Impact
Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.
Top Skills:
SaaS
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills:
ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
AdTech • Big Data • Enterprise Web • Marketing Tech • Software
As a Sr. Customer Success Manager, you will advise enterprise clients, manage their success with content intelligence, and build strong relationships to achieve business outcomes.
Top Skills:
Ai-Powered ToolsExcelGoogle SheetsGoogle SlidesPowerPoint
Artificial Intelligence • Information Technology • Software
The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.
Top Skills:
CpqErpHubspotIntercom
Information Technology • Legal Tech • Software
As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.
Top Skills:
AINlpSaaS
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills:
B2B SaasLegal Tech
Cloud
The Senior Customer Success Manager will enhance customer relationships, drive business growth, and ensure customer satisfaction through proactive engagement and strategic planning.
Top Skills:
CRMCustomer Success Tools
Healthtech • HR Tech • Software
Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Artificial Intelligence • Cybersecurity
As a Senior Customer Success Manager, you will partner with enterprise clients to enhance fraud detection and AML compliance, provide strategic guidance, and drive ROI using DataVisor's SaaS solutions.
Top Skills:
AnalyticsFraud DetectionMachine LearningPythonRSQL
Fintech • Information Technology • Analytics
The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.
Top Skills:
AnalyticsE-Commerce SoftwareExcel
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AdTech
The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.
Top Skills:
Sponsorunited Platform
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Customer Success Manager at Northbeam ensures customer retention by managing relationships, providing support, and coordinating with multiple teams for customer success.
Top Skills:
Crm ToolsData Analytics ToolsFacebook Ads ManagerGoogle AnalyticsHubspotTiktok Seller Center
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
Artificial Intelligence • Marketing Tech • Mobile • Software
The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.
Top Skills:
CatalystCustomer Service SoftwareSalesforce
Cloud • Information Technology • Marketing Tech • Software
The Senior Customer Success Manager at SearchStax will enhance customer relationships, ensure product value realization, and manage account plans to drive success and advocacy.
Top Skills:
Cloud TechnologiesDigital Experience PlatformsSaaS
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.
Top Skills:
DockerGitKubernetesObservabilityOps
Real Estate • Software
The Senior Customer Success Manager ensures customer satisfaction, builds long-term relationships, and drives retention and growth by delivering tailored solutions and maximizing product usage.
Top Skills:
ExcelOutlookPowerPointProcess Mapping ToolsWord
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage and grow client relationships through data-driven performance marketing strategies, ensuring client satisfaction and exceeding acquisition goals.
Top Skills:
Data-Driven ContentEverflowHasoffersLookerReporting ToolsTune
Healthtech
Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.
Top Skills:
SQL
Cloud • Security • Software
The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.
Top Skills:
AWSAzureContainersGCPLinux
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills:
Google DocsLinearSlackZoom
Security • Cybersecurity
Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.
Top Skills:
JIRASaaSSalesforce
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
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